Bush TyresReviews 

2,848
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 460 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many people appreciate the competitive pricing and the efficient way services are delivered, often noting quick turnaround times for tyre fittings and repairs. The customer service is frequently described as exceptional, with staff providing valuable advice and making customers feel at ease. However, some customers also noted issues with product availability and incorrect information from reception staff regarding pricing. A few other people also felt that the product quality was not always consistent, with some experiencing problems after initial repairs or installations.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently praising the friendly,... See more

Staff

Consumers consistently report positive experiences with the staff, frequently describing them as friendly,... See more

Price

People report positive experiences with pricing, consistently describing them as reasonable, competitive, and... See more

Product

Customers had ambiguous experiences with product, with many praising the quality and service for tyres,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received helpful advice about my dodgy tyre. All tyres including the spare were checked and I was told what type of tyre was suitable and what was immediately available. No pressure at all. Kerian Har... See more

Rated 5 out of 5 stars

I've been using the Kings Lynn branch for a long time. Such a friendly bunch, always ready with a welcome, and they care about my car as if it's their own. Due to an emergency change of car, I ordered... See more

Rated 5 out of 5 stars

Having had trouble with the dreaded DPF being blocked, purchased one hoping to fit it! Seems too much of a job for me, so, got in touch with BUSH TYRES, SKEGNESS and they agreed to fit the new DPF f... See more

Company replied

Rated 5 out of 5 stars

Have used Endyke tyres for over 30 years. Worth traveling the 9 or so miles to get there. Totally trustworthy, competent and reliable. Another very positive experience 19/20 February 2026 . Car needed... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Wheel Alignment Service

About Bush Tyres

Written by the company

What we do
We have 26 locations throughout Lincolnshire, Yorkshire, County Durham,Suffolk & Norfolk supplying car, van, 4x4, HGV & Agricultural tyres, batteries and exhausts. From our warehouses, we can supply any tyre, quickly, to any location allowing us to offer you a fast, reliable & friendly service.

Passenger cars, vans & 4x4 vehicles
All of our centres have the latest wheel alignment equipment, wheel balancers and fitting machines. Our staff are trained both in-house and by the leading tyre manufacturers like Michelin, Continental, Hankook and Bridgestone.

Mobile Tyre Fitting
We also offer a mobile tyre fitting service for retail customers (car, van & 4x4) as well as tyres for commercial & agricultural vehicles. With excess of 70 service vehicles operating a 24 hours a day 7 day a week service, Bush tyres can keep your vehicle moving.

Agricultural
We supply and fit agricultural tractor, implement & sprayer tyres to farmers across our expanding area and beyond. We have a mobile service for puncture repairs in the field as well as tyre fitting. Our OE2 division in Norfolk supplies tyres to sprayer and trailer manufacturers.

Commercial
We supply and fit all major brands of commercial lorry tyres. We operate a 24/7 breakdown service and we also do fleet maintenance work for small to large fleets.

In everything we do we work by the same mantra,
“Quality at all costs”

Written by the company

Bush tyres are proud of their "Quality at all costs" philosophy.
Bush Tyres have rightfully earned their reputation as Lincolnshire's and East Yorkshire's leading independent tyre specialist .... and are currently setting standards that admiring competitors throughout the country are finding hard to follow. Whether providing for the private motorist with the very latest that technology has to offer, through to keeping the farmers' tractor wheels turning, Bush are proud of their "Quality at all costs" philosophy. A wide range of quality products, available at the right prices, means that Bush Tyres are always able to meet customers requirements.

Online or In-store, same price

Guaranteed tyre pricing.

Guaranteed tyre pricing.
We compare 1000's of tyre prices every month so you don't have to. And to give you peace of mind, our online tyre prices are the same when you call into any of our branches. Online, In-store, same price peace of mind motoring!

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,848)

427 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and very good price

Excellent service and very good price

28 April 2026
Unprompted review
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Reply from Bush Tyres

Thanks for the great feedback Roger—it’s great to hear you were happy with both the service and the price. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

After a blowout tyre we were recovered…

After a blowout tyre we were recovered to Bush Tyres. They were able to fit us in immediately. It took Nick a while to get the tyre off, it seemed, welded on. His patience, persistence and efficiency saved the day. New tyre, and we were on our way. Much appreciated and many thanks. Regards Marian

21 April 2026
Unprompted review
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Reply from Bush Tyres

Thank you for sharing your experience, Marian. We’re pleased we could get you in straight away after the blowout and back on the road without too much delay. Sounds like that tyre really didn’t want to come off, but fair play to Nick for sticking with it and getting the job done properly. We’ll pass your thanks on to him.

Rated 5 out of 5 stars

Brilliant as always

Brilliant as always, My wife suffered a puncture approx 26 miles away, RAC sorted the tyre temporarily and rang around for a like for like tyre. Scunthorpe BUSH came to the rescue stocking the exact Brand and Size. I took the vehicle to BUSH and Andy was expecting me and his team firstly examined the tyre for repair . Unfortunately the tyre bead was damaged and not repairable. Wheel off, Tyre replaced, balanced and inflated in no time . The tyre was actually cheaper than initially thought. I alway use BUSH Tyres and Andy and his team are honest, respectful and a great set of lads. I will not got else where. 5 stars Thankyou again

27 April 2026
Unprompted review
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Reply from Bush Tyres

Thanks for your continued custom and for taking the time to share the experience Adi. We’re so pleased everything came together smoothly and Andy and the team were ready to get you sorted. We always aim to check for a repair first and get things turned around as efficiently as possible, so it’s good to hear that reflected in your visit.

Rated 5 out of 5 stars

Great job guys

Great job guys, was in and out within 25 minutes. Would highly recommend 👌

25 April 2026
Unprompted review
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Reply from Bush Tyres

Thanks for taking the time to leave a review Malcom. It’s good to know everything was turned around quickly for you. We appreciate the recommendation and hope to see you again.

Rated 5 out of 5 stars

Very professional

Very professional, helpful and friendly staff.
The Lady on reception is extremely knowledgeable and simply brilliant at customer service.

22 April 2026
Unprompted review
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Reply from Bush Tyres

Thank you for the kind feedback Steve. It’s great to hear the team made such a positive impression, and we’ll be sure to pass your comments on to our reception team member—she’ll be delighted to hear that. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Called in with a slow puncture mid…

Called in with a slow puncture mid week. Staff could not have been more helpful. Tyre needed replacing due to sidewall leak. I was given various tyre options, prices etc in order to make a decision. Staff all polite, helpful and put me back on the road quickly. Best place for new tyres in Attleborough.

21 April 2026
Unprompted review
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Reply from Bush Tyres

Thanks for the detailed review. Sorry the tyre couldn’t be repaired, but glad the team were able to walk you through the options and get you sorted quickly. It’s great to hear you felt well looked after throughout, and we really appreciate the recommendation.

Rated 1 out of 5 stars

I value honesty and truthfulness. I wish more people would do so.

No mechanics were available. I don't remember the date of experience (there wasn't an experience), someday last week, but I had a quick check with kwikfit in Kings Lynn afterwards. I was told by the chap there at quickfit, that quite soon, I would need a new caliper, but he cleaned it up a bit and put some grease on the moving parts which had seized, all for free, of course. It seems that there is a shortage of mechanics, parts, service, but plenty of customers in this neck of the woods. Lucky you!
So now I have a reply that Bush Tyres don't have a record of my visit. This is just not good enough. How standards have plummeted over the years.

17 April 2026
Unprompted review
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Reply from Bush Tyres

We have attempted to contact this reviewer via Trustpilot, as we have no record of them visiting our branch. Without any additional details, we are unable to verify the authenticity of this review.

Rated 5 out of 5 stars

100% recommend

Im a new driver and needed some support after an incident, needed new tires & wheel and cannot thank bush enough!!! They were so helpful and lovely kept me informed with everything and made sure I knew what was going on. I really appreciate their help and will certainly be going back.

21 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for taking the time to leave such a lovely review Hannah. We’re really delighted we could help and support you, especially as a new driver—it can be a stressful situation, so to make things clear to keep you informed throughout. We really appreciate your kind words and look forward to helping you again in the future.

Rated 5 out of 5 stars

Called up and spoke to a nice gentleman…

Called up and spoke to a nice gentleman called Jack about a puncture on my car he told me to come down and we would sort it out and they was very professional and helped me out very quickly

14 April 2026
Unprompted review
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Reply from Bush Tyres

Thank you for your review. Glad Jack could get sorted. It’s always our aim to keep things straightforward and get our customers back on the road without delay, so it’s great to hear that came across.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, super quick and helpful every time I've been in.

17 April 2026
Unprompted review
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Reply from Bush Tyres

Thanks so much for your kind words Greg! We’re really pleased to hear you’ve liked the service you received from our team. We truly appreciate your support and look forward to seeing you again soon.

Rated 5 out of 5 stars

Really pleased with the fast response…

Really pleased with the fast response and understanding to get 4 new loader tyres fitted on a bank holiday. Callum, the technician, was brilliant! Called in advance, nothing was a problem, knowledgeable, friendly and helpful. Great ambassador for the business and very much in keeping with the restvof the staff.

3 April 2026
Unprompted review
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Reply from Bush Tyres

Thank you for your fantastic review William. We’re thrilled you were pleased with our fast response and flexibility over the bank holiday, and it’s wonderful to hear Callum impressed you so much too. We really appreciate you sharing your experience, thank you.

Rated 5 out of 5 stars

Knowledgeable staff

Very helpful and knowledgable staff
Gave me confidence in their ability

14 April 2026
Unprompted review
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Reply from Bush Tyres

Thank you for your kind review Paul. We’re delighted the staff’s knowledge and helpfulness gave you confidence in what we do, and we really appreciate you sharing your feedback.

Rated 5 out of 5 stars

best customer service and very nice…

best customer service and very nice people good experience they have

13 April 2026
Unprompted review
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Reply from Bush Tyres

Thank you for your lovely feedback Zamand. We’re delighted you had a good experience when you visited our Skegness branch, and we really appreciate your kind words about our customer service.

Rated 1 out of 5 stars

Condescending

Condescending, arrogant and passive aggressive.

10 April 2026
Unprompted review
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Reply from Bush Tyres

We’re sorry that your experience didn’t meet expectations. It seems there was a misunderstanding between your online booking and what was mentioned when you arrived, which led to some frustration on both sides.

We’ve reflected on the exchange and have reminded our team to double-check all online bookings on arrival to make sure every part of a job is completed as intended. We appreciate the feedback and will use it to continue improving how we serve our customers.

Rated 5 out of 5 stars

I had hit a pothole

I had hit a pothole. Lee was very helpful. Everyone at the branch helped me figure out the best solution to my problem. Extremely pleased.

10 April 2026
Unprompted review
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Reply from Bush Tyres

Thank you for your lovely feedback Rod. We’re glad Lee and the team were able to help you find the best solution, and it’s great to hear you were extremely pleased with the service they provided.

Rated 5 out of 5 stars

Pothole damage

Friendly, honest service. Will definitely be back.

2 April 2026
Unprompted review
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Reply from Bush Tyres

Thank you for your kind words. We’re really pleased you found the service friendly and honest, and we look forward to welcoming you back.

Rated 5 out of 5 stars

Called for 2 large-ish rear tractor…

Called for 2 large-ish rear tractor tyres, good price and fitted the next day by Jack when they said. All very easy, it's how life should be.

9 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for the great review William. We’re pleased we could help with supplying and fitting your rear tractor tyres. It’s also great to hear you found our pricing competitive and that Jack made the process easy for you. It is indeed how life should be and what we always aim to achieve.

Rated 1 out of 5 stars

Bad and unsafe work

I previously had both of my car rear brake discs & pads replaced, with also 1 side brake caliper, over a month the other side was burning the new pads, i took back to Bush to inspect, they said the caliper needs doing on other side, i asked why didnt they check or replace both at the same time last month an do together ? We're no answer was given ! They also said will need to change both sides discs & pads again ! even though I had paid for them a month ago ! I said i am not happy paying again, when should have been inspected an done the first time, they agreed, an said they will replace the discs & pads on both sides under guarantee, if I pay for 1 more caliper and also a full brake fluid drainage an change, which I did, then thinking all finally done an safe for future use an constant travelling, but i took my car for annual MOT yesterday and they asked were I got my brakes done ? as told me that no caliper retaining clip on 1 of them ! An is a MOT failure ! Also unsafe on braking ! As will also rattle, an pads vibrate, an wear down more ! I took my car back to Bush straight away as advised by MOT, to get a retaining clip fitted, but nothing was said why not fitted when replaced an paid for the 2nd time ! Lucky I had MOT that found it, as I do constant travelling, I would not recommend this garage in Hull ! I used them for their well known company name and brand and although i new i would be paying a higher price than other garages, i thought that i would get a good service, an be safe to drive again, but they let me down not just once, or twice, but 3 times to rectify ! An allowed me to still drive a unsafe vehicle unkown to myself of a major and illegal fault !

7 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Having reviewed this in detail, we’d like to clarify a few points while also acknowledging where things fell short.

During your visit in March 2025, your rear discs, pads, and one caliper were replaced, and a brake fluid change was recommended but declined. Brake fluid is important not only for operation but also for helping prevent internal corrosion and caliper issues, which is why it was advised again on your return.

When you came back months later, the opposite caliper had seized — something that can occur over time independently. On that visit, we replaced the discs and pads again under warranty at no cost, and only charged for the second caliper and brake fluid change as a gesture of goodwill.

Regarding the missing retaining clip identified at your MOT, you are absolutely right — this should not have been missed, and we sincerely apologise. As soon as it was brought to our attention, we rectified it free of charge.

We understand your frustration given the repeat visits and are sorry this has impacted your confidence in us. While some issues developed over time, we always aim to be fair and resolve matters promptly, as we did here. Your feedback has been shared with the team to help prevent this happening again.

Rated 1 out of 5 stars

I purchased 2 new tyres

I purchased 2 new tyres, was told fitting was included in the price but was then charged more for fitting and a valve? When the guy in reception told me it was all included in the price of the tyres. The actual technicians were amazing, friendly. The receptionist is a massive let down for the company as gives incorrect information.

Also had my “tracking” done, nothing was adjusted. Infact I had to borrow a mates tool to adjust the camber myself! I asked The technician how much it was as nothing was changed, he said it’s free. But I was still changed 55£ 🤷🏻‍♂️ I’ll never use bush tyres again. They done the samething to my mate also. I shouldn’t have been charged for the tracking, as they said if nothing gets adjusted it’s free.

7 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

We’re really sorry to hear that your visit didn’t meet your expectations, particularly around pricing and the wheel alignment service.

Regarding the tyres and associated work, our pricing is structured so that the total cost (as shown on your itemised invoice) includes the tyre price along with any agreed services such as fitting, valves where required, and the alignment check. We appreciate this may not have been clear on the day, and we’re sorry for any confusion this caused at the point of sale.

In relation to the wheel alignment, a full check was carried out and a before-and-after report was provided with your invoice. This showed adjustments were required and were completed, including rear adjustments at no additional charge beyond the agreed service price. The technician also discussed this with you at the time, and the option to proceed was provided before any adjustment work was carried out.

We’re really pleased to hear that our technicians made a positive impression — we’ll be sure to pass your kind comments on to them. However, we are sorry that the communication from reception did not meet the same standard. We take this seriously and will be addressing it with the team to ensure all pricing and service explanations are as clear and consistent as possible.

We do genuinely value your feedback, even when it’s disappointing for us to read, as it helps us improve. If you’d like to discuss your visit further, please feel free to contact the branch directly and we’ll be happy to go through everything with you in more detail.

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