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Buscom Reviews 102

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TrustScore 4.5 out of 5

4.7

Bus and Coach Company
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting its impeccable nature from planning to execution. People frequently commend the staff for their professionalism, friendliness, and attentiveness, noting how they make groups feel safe and well-cared for. The booking process is often described as straightforward and efficient, with clear communication and reliable coordination. Consumers also appreciate the quality of the vehicles, often finding them modern, clean, and comfortable, arriving perfectly on time. Many express their satisfaction with the entire experience, from pricing to the helpfulness of the drivers, and intend to use the service again for future travel needs.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the professional and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Booking process

Consumers find the booking process to be positive. Many reviewers highlight the straightforward nature of... See more

Based on these reviews

Rated 5 out of 5 stars

The quick last minute arrangement was great and upon request there were drinks and music available in the luxurious van. The driver was always on time and even though they didn't speak English, com... See more

Rated 5 out of 5 stars

I used Buscom services for a wedding which was logistically difficult and with many guests to move from the centre of Paris to a Church and then a Chateau one hour away. The service has been impeccabl... See more

Company replied

Rated 5 out of 5 stars

I work frequently with Buscom and it is always an excellent experience. The vehicles are modern, clean and comfortable. The chauffeurs are always professional and friendly. And they always make my gro... See more

Rated 5 out of 5 stars

We had a fantastic experience from start to finish! The trip was extremely well organized, and everything ran smoothly. The team was professional, attentive, and always available to help with any ques... See more

Company replied

Company details

  1. Bus and Coach Company

Written by the company

Buscom is a bus company which provides passenger transport services with all types of transport - Private sedans, Minivans, Minibus, Bus, Charter coach. Transfer services as well as transport services for sightseeing and excursions everywhere in Europe. Leading ground transportation service with modern and comfortable vehicle, friendly staff and excellent customer service with a 24-hour emergency call line.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The experience was amazing Buscom service is one you can count

The experience was amazing, buscom truly went over and beyond to ensure me and my passengers felt comfortable. The driver was friendly punctual and just overall a nice guy. The buscom team helped with all my requirements especially as a we’re booking from the UK and we need the coach from Switzerland to Geneva. I will definitely be using them again.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Yohann at Buscom is a very.

Yohann at Buscom is a very professional, reliable partner for group transportation. Would book again.

12 December 2025
Unprompted review
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Reply from Buscom

Thank you for collaboration, Looking forward to hear from you again.

Rated 5 out of 5 stars

Yohan was great

Yohan was great , he did everything to assist our group , we used their services many times and we will keep on do it!

20 February 2026
Unprompted review
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Reply from Buscom

Looking forward to the next service.

Rated 5 out of 5 stars

On-time pickup.

On-time pickup, clean vehicle, and very responsive team before the service. price was great too compare to others

9 February 2026
Unprompted review
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Reply from Buscom

Thank you for your review, Dont hesitate to come back to us.

Rated 5 out of 5 stars

Service in Paris.

Service in Paris, Professional service with transparent pricing. No surprises, which we really appreciated.

9 February 2026
Unprompted review
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Reply from Buscom

Thank you for your review.

Rated 5 out of 5 stars

Reliable service for airport transfers

We found Buscom a reliable service for private-group airport transfers. We'll contact them again for upcoming needs. The service was in Frankfurt.

27 October 2025
Unprompted review
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Reply from Buscom

Thank you for collaboration, Looking forward to hear from you again.

Rated 5 out of 5 stars

Choir of Clare College, Cambridge

We used Buscom for a large university group travelling around the Netherlands and were very happy with the service we received. All the details were communicated in advance and everything went smoothly. Overall a stress-free experience.

22 December 2025
Unprompted review
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Reply from Buscom

Thank you Clare for your feedback. We will wait for your new transportation request,

Rated 5 out of 5 stars

The sedan transfer was exactly.

The sedan transfer was exactly what we needed after a long flight. Quiet, comfortable ride and a courteous driver who helped with luggage.

7 January 2026
Unprompted review
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Reply from Buscom

Thank you

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