The Hat Shop Reviews 3

Please check before going to the shop if they have the hat in stock, or at the warehouse. I drove 25 miles to the shop to discover the hat I wanted was not there, and could only be ordered online. The staff in the shop advised me to order a large, but unfortunately the hat I was sent was way to big, so back to the shop to return it. Its been that much hassle, I didn't want a replacement.

The people in the shop seem to behave as if the warehouse is a separate business. Initially I was refused a refund as I hadn't bought it in the shop, even though it says on the box to return to the shop.

I might have just had bad luck, but it wasn't a positive experience. I have driven a total of 100 miles, paid for postage, and don't have a hat at the end of it.

Utter useless who ever works there. Ring them you get cut off after 2 minutes. Rang at 4.15 said we are now closed. Then said our office hours are 9 until 5pm. Email we will get back to you shortly.

Great Stetson raffia hat, I’m chuffed to bits looks fantastic !!
Service exceptional considering item dispatched from Germany it was delivered in a very reasonable time.
Definitely will be recommending your service and range of hats etc, are extensive. Brilliant!
Pete W