Burnbox Reviews 

414
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers had a great experience with this company. Customers genuinely love how simple the structured program makes fasting, sharing that the detailed guidebooks and useful daily supplements successfully keep cravings at bay throughout the entire process. Many people notice significant weight loss, improved mindset, and sustained energy levels during their multi-day fasting routines. Some reviewers were not happy with the automatic subscription renewals and unexpected charges appearing after cancellation. A few consumers also mentioned that certain drink powders tasted rather unpleasant, making them quite difficult to consume comfortably. Others experienced delivery delays or found the checkout process cluttered with too many extra offers.

What people talk about most

Product

Customers had ambiguous experiences with product, with many finding the fasting kits and supplements very... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast between experiences. Many... See more

Subscription

Reviewers mention negative feedback about subscription, describing plans as confusing and frustrating.... See more

Quality

People report ambiguous experiences with quality, expressing mixed opinions regarding taste and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This definitely helps the whole process of fasting! I've always struggled with it past one day, and I made it all three days and dropped seven pounds! I will definitely be staying on this. I take off... See more

Company replied

Rated 4 out of 5 stars

The app needs work and would be nice to connect to people who are doing it . It worked for me but I also ate low meals after fast because I was overcoming and started my cycle just reset and starting... See more

Company replied

Rated 4 out of 5 stars

I , have an intermittent fasting protocol in place for every day. I incorporate the 3 day fast monthly. The first round went without a hitch. The second 3 day fast happened at a very inconvenient tim... See more

Company replied

Rated 4 out of 5 stars

I had been considering giving Burn Box a try for several weeks now. When a code popped on my social I decided to do it. Unfortunately the code wasn't honored! I felt like I had been promised something... See more

Company replied


Company details

  1. Wellness Program
  2. Weight Loss Service

Written by the company

The Burnbox Fasting Kit is designed to support every step of your fasting journey with simplicity and effectiveness. Whether you're a seasoned faster or just getting started, this kit has everything you need to make fasting easier, more enjoyable, and ultimately more sustainable. Our carefully curated kit includes premium tools and resources that enhance your fasting experience and keep you on track. From nutrient-dense electrolyte blends to fasting-friendly supplements, each item is thoughtfully selected to help you maintain energy, focus, and hydration without breaking your fast. Burnbox’s fasting products are made with clean, high-quality ingredients that align with your wellness goals – no unnecessary additives, just what you need to feel great and stay committed. We understand that fasting is a personal journey, and that’s why Burnbox Fasting Kit is more than just a box of products. It’s a community of support, with access to tips, guidance, and resources from experts who know fasting inside and out. Our commitment is to empower you with tools that make fasting accessible, safe, and rewarding. Join thousands of happy customers who trust Burnbox to fuel their fasting journey, and experience the difference a little extra support can make.


Contact info

4.1

Great

TrustScore 4 out of 5

414 reviews

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4.1

All reviews

(414)

301 reviews in the last 12 months

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Rated 5 out of 5 stars
Burnbox logo

Reply from Burnbox

Hello there,

We're so glad you found our website easy to use and that you had a great purchasing experience. We appreciate your support and hope you enjoy your BurnBox journey! 🔥

Best regards,
BurnBox Team

Rated 5 out of 5 stars

Good. Good support

All good with the site

13 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Jose,

We're happy to hear everything went smoothly and that you had a positive experience with our site and support. We truly appreciate your support! 🔥

Best regards,
BurnBox Team

Rated 4 out of 5 stars

I read the book quite interesting

I read the book quite interesting. It is quite the challenge, but i got tru it. Thw only thing I don't see or misunderstood was to how often can you so the process once you done the first fasting? Every month, Every other week?

13 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Leyli,

We're glad to hear you enjoyed the book and found the process interesting. Congratulations on making it through your first fast, it can definitely be a challenge, and completing it is a great accomplishment! 🔥

Many people use BurnBox as a reset and repeat the 3-day fast every 1–3 months, depending on their goals and individual preferences.

Best regards,
BurnBox Team

Rated 5 out of 5 stars

The ease of purchasing

The ease of purchasing

18 July 2026
Burnbox logo

Reply from Burnbox

Hello Ken,

We're glad to hear you found the purchasing process easy and convenient. We appreciate your support and hope you have a great experience with BurnBox! 🔥

Best regards,
BurnBox Team

Rated 1 out of 5 stars

Beware of the extra cost

Looking forward to trying the product. It was not happy with the auto renew. Because I did a runtime purchase. Or the ten dollar app fee.

18 July 2026
Burnbox logo

Reply from Burnbox

Hello there,

Thank you for sharing your feedback.

We understand your concerns regarding subscriptions and additional services. Customers can choose between a one-time purchase or a subscription option during checkout, depending on what works best for them.

The app includes free access for one month. Please note that the app subscription and product subscription are managed separately and would need to be canceled separately if you do not wish to continue either service.

For your reference, the details of our subscription policy, including renewal and cancellation terms, are outlined in our Terms & Conditions.

If you have any questions or need assistance with your account, please reach out to us at hello@burnbox.health, and our team will be happy to help.

Best regards,
BurnBox Team

Rated 5 out of 5 stars

30 lbs bye bye

Down 30 lbs and months later the weight is still off.

17 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Joshua,

Congratulations on your progress, that's fantastic to hear! We're thrilled that BurnBox has been a helpful part of your journey and that you've been able to maintain your results over time. 🔥

Best regards,
BurnBox Team

Rated 1 out of 5 stars

If I could give them negative stars I…

If I could give them negative stars I would. I attempted to cancel my subscription months ago thru email. They STILL charged me! I repeatedly emailed them asking them to please not send the box, They're still sending it, still charging me. I asked them if I could return the box once it arrives and I was informed that was against their policy. What a joke for a company. The only refund they allotted me was for the SECOND $40 app fee. They didn't even refund the first one even tho I had no clue in the world there was even an app!!!

In response to their response: I HAVE EMAILED YOU. ABOUT 20X. The last thing that I heard was that you were having a senior specialist review my account. That was over a week ago. Nothing. No refund, no response NOTHING. It's pretty sad when I literally have to get my brother in law involved who is a consumer protection lawyer and inform him that he may need to take this a step further if I be don't get refunded. So do you not see how many negative reviews you all have regarding this "subscription" service? How absolutely crooked it is that you're charging people two different fees, in two different areas, and you don't OUTWARDLY the them about it? You HIDE it in the small print? You truly don't see how shady that is? Or do you just not care because y'all are getting extra money this way?!?!? I am horribly disgusted that I ever got wrapped up with a company like this. If people aren't satisfied REFUND THEM. WHEN THEY EMAIL YOU ASKING YOU TO CANCEL THEIR SUBSCRIPTION, JUST CANCEL IT! Be decent people. It's really not that hard.

15 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Amanda,

We're sorry to hear about your frustration and understand how upsetting it can be when a subscription does not work out as expected.

For your reference, the details of our subscription policy, including the product subscription and separate app subscription, are outlined in our Terms & Conditions. The app subscription and product subscription are managed separately and may need to be canceled separately.

We'd appreciate the opportunity to review your account and better understand what happened. Please reach out to us at hello@burnbox.health with your order details, and our team will look into this further.

Best regards,
BurnBox Team

Rated 1 out of 5 stars

Subscription service is sketchy

Subscription service is sketchy. One website shows I have no orders or subscriptions as I cancelled the subscription. I have an email confirming this. But then you have to go through another site and low and behold there is still a subscription for something else. And customer service is too bad so sad. I am disputing this with my card company as their is poor business practices. Poor customer service for not doing what is right and refunding my order. I will continue to fight this.

15 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Jasmine,

We're sorry to hear about the frustration you've experienced and understand your concerns regarding the subscription and account details.

Our product subscriptions and any separate app subscriptions are managed independently, which means they may need to be canceled separately. For your reference, the details of our subscription policy are outlined in our Terms & Conditions.

We'd appreciate the opportunity to review your account and help clarify what happened. Please reach out to us at hello@burnbox.health with your order details, and our team will look into this further.

Best regards,
BurnBox Team

Rated 5 out of 5 stars

Been a while since I fasted regularly….

Been a while since I fasted regularly, so I tried this out to ease back into it. Amazing! The fiber kept my guts from rumbling, the electrolytes seemed to keep me from being lightheaded,and the bone broth- which I am generally not a fan of-was immensely satisfying in the evening. And the calm coaching in the booklet helped me stay cool when my husband ordered pizza! I’ll be using this again monthly. Thanks so much!

11 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Sharon,

Thank you so much for sharing your wonderful experience! 😊

We're thrilled to hear BurnBox helped you ease back into fasting and made the process more comfortable. It's great to know the fiber, electrolytes, bone broth, and coaching guide all played a part in helping you stay on track, even when pizza was on the menu!

Thank you for trusting BurnBox as part of your fasting journey. We wish you all the best with your future fasts!

Best regards,
BurnBox Team

Rated 5 out of 5 stars

Reading the book and having it all…

Reading the book and having it all ready day to day made this so much easier I never thought I could do so well! I am excited to do it again next month

6 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Charlotte,

Thank you for your wonderful review! We're so happy to hear the daily guidance helped make your fasting experience easier. Wishing you all the best with your next BurnBox journey! 🔥

Best regards,
BurnBox Team

Rated 5 out of 5 stars

Great product

Great product. Very easy to stick to the program!

14 June 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi there,

Thank you for your kind words! It's great to hear you found the program easy to follow and enjoyed your BurnBox experience. We truly appreciate your support! 😊

Best regards,
BurnBox Team

Rated 1 out of 5 stars

Deceptive subscription plan

Deceptive subscription plan. I ordered the box. Product was fine. Then a second order came and I was charged for. I did not need nor want it. I called and cancelled. Then another order comes and I am charged. I reached out and informed I cancelled and showed email proof I cancelled. Was told I only cancelled the fasting app and not the burn box kit. I said I do not need it (as I still has the second unused box) and want to cancel and get my $159.99 back. I was informed by Justin that is there policy and nothing they can do, I argued back restating my points, it was escalating and ultimately informed me it is not returnable. Be careful cancelling with them and check the small print to make sure it’s for everything and not just the app. Shame as the product worked and was happy, but the service and deceptive subscription plan really turned me off and I will not be using them again.

20 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Joseph,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the subscription and cancellation process left you feeling this way, especially since you were happy with the product itself.

We understand how disappointing this situation has been. BurnBox offers both one-time purchase and subscription options, and the selected option, along with the applicable terms, is presented during checkout and outlined in our Terms & Conditions.

We'd appreciate the opportunity to review your case again. Please reach out to us at hello@burnbox.health, and our team will be happy to take another look and assist you further.

Best regards,
BurnBox Team

Rated 4 out of 5 stars

I wasn't hungry like I thought I would…

I wasn't hungry like I thought I would be. I lost some softness around my back and tummy. Now see my cut lines on my abdomen again. Tummy flattened out. Did have lightheadedness but offset by moving slower.

11 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Jamey,

Thank you for sharing your experience! We're so glad to hear you saw positive results and that the guided approach made the fast more manageable than you expected. We appreciate you taking the time to leave a review! 😊

Best regards,
BurnBox Team

Rated 5 out of 5 stars

No amateur to fasting

I am no amateur to fasting, but this was the first kit i have come across that made things easy and took the guesswork out of fasting.

10 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Jason,

Thank you for sharing your experience! It's great to hear that BurnBox made your fasting journey simpler and more convenient. We appreciate your support! 😊

Best regards,
BurnBox Team

Rated 5 out of 5 stars

I love the help of the app

I love the help of the app!
I’m looking forward to using it for the additional support

13 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Jeney,

Thank you for your kind review! We're so happy you're enjoying the app and hope it continues to provide helpful guidance throughout your BurnBox journey. 🔥

Best regards,
BurnBox Team

Rated 5 out of 5 stars

Very happy to purchase the product .

11 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Michael,

Thank you so much for your feedback! We're excited to be part of your wellness journey and truly appreciate you choosing BurnBox. Wishing you a great experience ahead! 💪🔥

Best,
BurnBox Team

Rated 1 out of 5 stars

Make sure you pay attention to your charges months after trying

They have additional services hidden in terms and conditions that you aren't made aware of that will start becoming recurring charges. The fast kit didn't work as advertised, and when I tried to navigate their web page to cancel any other recurring charges, I was told there was another charge of $40 to cancel the subscription. Not that great of a product, and experience made even worse by the feeling of deception and duplicitous business practices.

10 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Jeremy,

We're sorry to hear that your experience did not meet your expectations. We understand how frustrating unexpected charges and subscription concerns can be.

Our subscription terms and cancellation policies are outlined during checkout and in our Terms & Conditions. If you'd like us to review your account or clarify any charges, please contact us at hello@burnbox.health with your order details. Our team will be happy to take a closer look and assist you.

Best regards,
BurnBox Team

Rated 5 out of 5 stars

Couldn't have been Easier!!!

Great instruction manual and introduction booklet!! Easy to follow and use. I did the 3 day 72 hour fast and was never hungry .. perfect balance of electrolytes and other fluids. Looking forward the next one in a few weeks .. Best of all ..lost 9 lbs.

6 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Chris,

We're so glad to hear you found the instructions easy to follow and that the guide helped you feel confident throughout your 72-hour fast. It's wonderful to hear the process felt manageable and that you enjoyed the support from the electrolytes and fluids. 🔥

Congratulations on your progress, and we wish you the best on your next BurnBox journey!

Best regards,
BurnBox Team

Rated 1 out of 5 stars

Purchased burnbox in May

Purchased burnbox in May. I unexpectedly received a charge for $119.99 in June. They refused to answer emails and have no phone number to call. I did however figure out how to cancel this so called subscription and received yet another charge of $119.99 in July. This company is predatory and has no customer service. I have not yet been able to communicate with the company and plan to dispute the charges aggressively.

7 July 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Wesley,

We're very sorry to hear about your experience and understand how frustrating this situation must have been. We sincerely regret the concerns you've raised regarding your subscription, billing, and communication with our team.

Please contact us at hello@burnbox.health with your order details if you haven't already, and we'll review your case as quickly as possible. We'd appreciate the opportunity to look into what happened and assist you further.

Best regards,
BurnBox Team

Rated 5 out of 5 stars

Th drinks were really good!

Th drinks were really good. If it was not for that I don't think I could have done this. The fiber drink kept me full, and the broth drink tasted really good, like you cooked a chicken and was drinking the broth. I took my vitamins I have been taking at home and I felt fine the whole 72 hrs.

6 July 2026
Burnbox logo

Reply from Burnbox

Hi Dawn,

Thank you so much for sharing your experience! We’re delighted to hear BurnBox helped support you throughout your fast and made the journey more comfortable. Wishing you continued success on your wellness journey! 💪🔥

Best,
BurnBox Team

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