I have only had my Bunq account for three months and initially signed up as it seems to be very flwxible and pays interest on savings. The main downside is that I find the app layout confusing com... See more
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Frequent travelling, staying for longer than a couple of days and now a new family... for this kind of lifestyle, neo banks suited me more than usual banking solutions. Bunq catched my attention with... See more
Company replied
it is good to see that neobanks are rising, but not all digital banks deliver quality services. But bunq is different, founded by a visionary man - bunq offers many features. This not just some... See more
Company replied
The money features alone are worth switching for. I can easily manage my funds for rent, utilities, groceries, travel, and emergencies, as well as direct deposits straight into them. The card lets me... See more
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Company details
Written by the company
bunq is a fully mobile bank designed to make managing your money simple, fast, and flexible. Whether you're traveling, saving, or sharing expenses, you stay in control with local IBANs, zero FX fees, and real-time notifications. Open an account in minutes, track your spending, set budgets, and even plant trees as you pay. With 24/7 human support and no hidden fees, we offer a transparent banking experience that fits your lifestyle. As an independent bank, we grow when you love using us. Join millions across Europe who already use bunq for smarter, greener, and more convenient everyday banking.
Contact info
Amsterdam, Netherlands
- support@bunq.com
- bunq.com
Breach of guidelines
The reason
I switched from the old becasue I needed some better financing. And here it seems like bank is secure, and features are just right. Costs are meh, but worth it overall
30 March 2026
Reply from bunq
Hey Philippe 👋
Thank you for your 4-star review and for sharing your thoughts with us!
We're happy to hear you find our security and features to be a great fit. We also appreciate your honest feedback on our pricing.
We understand that everyone's banking needs are unique. That's why we've designed a variety of plans to cater to different lifestyles and budgets.
For any questions, you can reach out to us via our in-app support chat or at support@bunq.com
Together
I like it for shared access too =) I like that they get access, but I can kick them out anytime. Simpler to manage money. Shared with friends and partner, works for both.
19 February 2026
Reply from bunq
Hey Karl! Thank you for the fantastic 5-star review!
We're so happy to hear you're loving the shared access feature. Making it simpler to manage money with friends and your partner is exactly what we were aiming for 🌈
good app
it's a good banking app, and tbh I was surprised when I used it for my payments for the first time: it was a split payment.
Just didn't have enough money at the moment, asked my friend to share it. It was simple. And it's pity they didn't include travel insuzrance in the pro plan - feeling it needs to be,,otherwise why call it the pro plan, right?
other features - fair offerings imho.
18 February 2026
Reply from bunq
Hey Pieter 👋
Thank you for the 4-star review and for taking the time to share your feedback!
We're so glad to hear you're enjoying features like split payments and finding them simple to use. Regarding your point on Travel Insurance, we appreciate your perspective. Our comprehensive Travel Insurance is one of the premium features we offer, which is why it's included in our top-tier bunq Elite plan.
We're always looking for ways to improve, and feedback like yours is incredibly valuable.
Reply from bunq
Hey Paula! Thank you for taking the time to leave such a positive review 🌈
Reply from bunq
Hey Mikey! Thank you for the 5-star review! We’re happy to hear that you’ve had a seamless experience with us 🌈
Reply from bunq
Hey Simona! Thank you for the five-star review 🌟
Helpful insights are helpful
Really glad that they have this feature, helps me to say within the budgget.
28 March 2026
Reply from bunq
Hey Cormac 👋 Thanks for the 5-star review! We're glad to hear that our budgeting features make life easy for you 🚀
Budgeting Hanrahan
I like the option to assign different cards to different accounts. It make budgeting more practical because i know exactly which money I'm using. But adding new cool features would be good
28 March 2026
Reply from bunq
Hi Aonghus 👋
Thank you for the 4-star review and for sharing your feedback!
We're thrilled to hear that you're finding the option to assign different cards to different accounts helpful for practical budgeting. It's great to know you appreciate how it helps you manage your money effectively.
We're always looking for ways to improve and innovate. If you have any specific ideas or suggestions, please don't hesitate to reach out to us at support@bunq.com. We'd love to hear them!
It was very safe and easy to shopping and strong security system
The bung have very good strong security system very easy to use and single every use message come the app good system thanks
20 March 2026
Reply from bunq
Hey Mathew 👋
Thank you for the 5-star review ⭐️
Security is our top priority and we appreciate you noticing the measures we have in place to protect our users. We're happy to hear you're having a great experience with us 🌈
I use the core plan but…
Most likely I will upgrade soon. In the beginning it was okay, but once you start digging into the features and tools that come with more advanced plans, you feel like you are missing all the good stuff. What i wanted to say is just start with the core plan, it’s good for the begining
28 March 2026
Reply from bunq
Hey Elias 👋
Thank you for your 4-star review and feedback! We appreciate you sharing your experience with the bunq Core plan and your thoughts on exploring our more advanced features.
It's great to hear that the bunq Core plan served you well as a starting point. We intentionally design our various plans to suit everyone's evolving needs, so whether you're just starting out or ready for more advanced tools, there's always a perfect fit for your banking journey.
We'd love to know what a 5-star experience would look like for you. Please share any suggestions at support@bunq.com
Dilemma of best plan
I didn’t quite get why they need to have a core plan, when it’s not much different from free… Physical card, two more ibans, zero fx, child account… and that’s it. After I went through the free trial and used great features such as spending limits and tried investing in stocks for the first time, I wanted the same functionality.
The compromise was reached in a pro plan. Paying €6 more, but still getting what I want, it’s nice.My advice is to go with subscription anyway, because there is no point of using bunq, if you don’t use its unique features for MONEY MANAGEMENT.
28 March 2026
Reply from bunq
Hey Eduardo 👋
Thank you for your 4-star review and insightful feedback on our plans! We're glad you found the bunq Pro plan a great fit for your money management, as we design our plans to suit everyone's unique needs.
We'd love to know what a 5-star experience would look like for you. Please share any suggestions with us at support@bunq.com.
I had a fraud situation and there was…
I had a fraud situation and there was zero hassle. I followed the steps and the money was returned within a month or so. It could be faster but there was definitely no pushback from BUNQ. Honest & direct.
27 March 2026
Reply from bunq
Hey Theodoros 👋
Thank you for the review!
We’re happy to hear our team was able to provide a resolution for you 🙏🏼
I had a very negative experience with…
I had a very negative experience with Bunq. Although they provided me with support to go through the process, in the end, I lost my money. The lack of transparency in closing the account was frustrating. I caution anyone considering their services
26 March 2026
Unprompted review
Reply from bunq
Hey Michael, thank you for bringing this to our attention. We're sorry to hear about your experience with the account closure.
To keep all our users safe, we monitor accounts for unusual activity. If we detect anything that goes against our Terms and Conditions, we act quickly to secure the account.
In some cases, we may need to hold funds to settle any outstanding payments authorized before the closure. After this review, any remaining funds are returned to you, and we’ll notify you via email.
We have requested more information from you to locate your account and investigate your case. Please provide the requested details so we can help you further.
For any questions, please reach out to us at support@bunq.com, where our team can assist you.
I felt like it's spot on for my lifestyle
Frequent travelling, staying for longer than a couple of days and now a new family... for this kind of lifestyle, neo banks suited me more than usual banking solutions.
Bunq catched my attention with perks on its pro and elite plans, such as zero fx, certain amount of free monthly transactions and of course a very organized budgeting system. Work well
27 March 2026
Reply from bunq
Hey there 👋
Thank you for the 5-star review ⭐️
We’re happy to hear you’re having a great experience and our features are suited for your lifestyle 🌈
Never used online banking before
Never used online banking before, so it was kind of challenging for me, but I sorted it out!!!
4 December 2025
Reply from bunq
Hey Edward 👋 Thanks for the positive review and for choosing bunq!
If you're having trouble finding something specific, our knowledge base at help.bunq.com is packed with step-by-step guides. Give it a quick search – you might find exactly what you need!
Need help with anything? Our support team is here for you. Just drop us a line at support@bunq.com.
Your input helps us grow. Thanks for being part of our community 🚀
Banking
Not only for banking, investing too. Thought I still don't think crypto is the right thing for a bank.
For investing in stocks and etfs, it's decent service.
27 March 2026
Not quite right
Idk how can crypto trading be so expensive for free, and so cheap for elite. The difference seems to mcuh to me. 1.99% to 0.25%! More balanced offerings please
26 March 2026
Reply from bunq
Hey Miles 👋
Thank you for your feedback on our crypto trading fees! We appreciate you sharing your thoughts.
We've designed our plans to cater to different trading needs and offer you the flexibility to choose what works best. The Elite plan is built to give frequent traders the best possible value with our lowest rates, while other plans provide easy access for those who trade less often.
This way, you can choose the plan that gives you the most value based on your trading habits! 🌈 For further questions, you can reach out to us via in-app chat or at support@bunq.com.
the real banking service for humans
works effectively. Having no regrets about registering there
26 March 2026
Reply from bunq
Hey Henrique 👋
Thank you for the wonderful 5-star review ⭐️
We’re happy to hear you’re having a great experience and enjoying bunq 🌈
Stocks and cryptocurrencies
Bunq is a rare example of a bank that allows access to the stock and crypto market. I investing in some of the US tech sector shares and already seeing decent profits ;)
26 March 2026
Reply from bunq
Hey Mosconi 👋
Thank you for the fantastic 5-star review ⭐️
We love that you're taking advantage of our investing features and we're happy to hear you're already seeing profits from your investments 📈
feels like a futuristich tech bank to me
idk anyone else has this feeling? I kinda like it! The bank is not really a bank. This one, it has startup vibes, constant updates, and big focus on ai. I dont like the main ais, but this one, feels nice, its like it understands me better or something. And its evolving too, scaaaary.
26 March 2026
Reply from bunq
Hey Klaus 👋
Thank you for the 5-star review ⭐️
We’re happy to hear you’re having a great experience and that you're enjoying our evolving app 📲
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