Bumper Reviews 48,771

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, finding the process straightforward and the user experience seamless. Many appreciate the interest-free payment options, which make unexpected vehicle repairs and servicing more manageable and affordable. The staff is consistently praised for their helpfulness and efficiency, making the overall experience positive for consumers. However, some customers also noted occasional issues, such as service unavailability or difficulties in setting a specific date for the first payment. A few people mentioned that the payment schedule was not always equally spaced, with the first two payments being close together.

What people talk about most

Service

Customers had positive experiences with service, finding it excellent, fast, and helpful. Many appreciate the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and simplicity... See more

Payment

People report positive experiences with payment, highlighting the ease of setting up and using the service to... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Price

Consumers find price to be positive, highlighting the affordability and ease of spreading costs. Many... See more

Based on these reviews

Rated 5 out of 5 stars

This is about the 4th time I have used Bumper and it really is the only way to pay for vehicle repairs. You can choose how many months you would like to repay and it is always clear on when the repaym... See more

Rated 5 out of 5 stars

Easy to use and makes those unexpected vehicle repairs or servicing that bit easier to handle. Process was simple to follow and you get up to 6 months interest free. Thanks to my dealer Stellantis for... See more

Rated 5 out of 5 stars

Bumper was easy to set up allowed me to pay for my Dacia Dusters service in six affordable payments.Completely takes away the pressure of keeping our vehicle well maintained.

Rated 5 out of 5 stars

I didn't know about Bumper, until it was offered to me after my car dealer offered it to spread the cost of car repairs over 3 months. Easy to set up, making an unexpected bill affordable.

Company replied


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Loan Agency
  4. Non-Bank Financial Service

About Bumper

Written by the company

0% finance car repairs. Split the cost of car repairs, services, MOT work, accessories and more into interest-free monthly payments. Apply online or at the garage. Choose from over 5,000+ dealers and garages on our network.

Credit subject to status. 18+, UK only. T&Cs apply.

Bumper

Written by the company

Look after your car and your bank balance
Split the cost of car repairs into interest-free monthly payments from Bumper.
Complete your application in seconds
Apply online or at the garage.
Trusted service partners
Choose from over 5,000 trusted dealerships and garages.
No interest. No worries.
Our plans are completely interest-free and there are no hidden charges.

Contact info

4.8

Excellent

TrustScore 5 out of 5

49K reviews

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Rated 5 out of 5 stars

Simple to use

Simple to use, quick engagement and apparently secure to the satisfaction of the payment provider. Service provider satisfied.

24 April 2026
Rated 1 out of 5 stars

No comment!

17 April 2026
Bumper logo

Reply from Bumper

Good afternoon,

Thank you for taking the time to share your feedback with us.

I’m truly sorry to hear that your experience led you to feel a 1-star rating. Your thoughts are important to us, and we genuinely want to understand what went wrong so that we can improve our services and ensure a better experience for you and other customers.

If you feel comfortable, we’d love to hear more about your experience. Our team is here and ready to listen, and we want to do everything we can to assist you.

Warm regards,
Team Bumper

Rated 1 out of 5 stars

I bought a Bumper Car Repair Plan from…

I bought a Bumper Car Repair Plan from Car 4U at their garage in London, and it has been a complete disappointment. I’m on a 36‑month plan paying £1,100, and they basically don’t cover anything. It’s a waste of time and money. The only thing they seem to cover is the cost of the phone call you make to them nothing else. Don’t buy this BUMPER PLAN

15 January 2026
Unprompted review
Bumper logo

Reply from Bumper

Hi Jhamak,

Thank you for your review.

We’re sorry to hear that you feel the policy purchased from Car 4 U (LDN) Ltd did not provide the level of cover you expected.

We would like to clarify that Bumper is not your policy provider.

Bumper is a third‑party payment solution offered by Car 4 U (LDN) Ltd, designed to allow customers to spread the cost of their policy over interest‑free instalments.

We’d also like to confirm that this agreement is short‑term credit, arranged over ten instalments, not a 36‑month period.

Having reviewed your comments, we believe your feedback would be more appropriately directed to Car 4 U (LDN) Ltd, as your concerns relate to the policy itself rather than your Bumper credit agreement. With this in mind, we kindly ask that you either remove your review or amend it to reflect your experience with Bumper specifically, rather than the insurance policy.

- Team Bumper

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