This VPN company called BulletVPN disabled its VPN service today and did not notify its customers and stole our money. Terrible unprofessional practice. I leave my warning here that BulletVPN led man... See more
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dont subscribe to bulletvpn. they dont have any customer service, plus once connected, your bandwidth gets cut down to very low. my native speed is 150/150, after connected i can only get 4/15 mbps up... See more
Company replied
It’s a must in current times to have reliable and fast vpn service. All online services swear that they’re secured and free from cyber attacks, but when it comes to real situations, they fail to keep... See more
Company replied
Bullet has been pretty good for the last 4 months. I use South African based DSTV.com and though there have been 3-4 hiccups over this period, the outage has only usually been 2-3 days max which is... See more
Company replied
Company details
Written by the company
Introduction: We are a premium VPN service that allows users to browse the web safely and anonymously thanks to easy-to-use apps for Windows PC, Mac, Android, iOS, and Amazon FireTV. We also support all other Internet-enabled devices using Smart DNS. Features: Six simultaneous devices UltraHD support Kill Switch Leak Protection Zero logging Ever-growing network Money-Back Guarantee : 30 Days Money Back Guarantee Our Pledge: We always strive to improve our service, if you have any comments, please do contact us and we will do our best to make things right.
Contact info
Narva maantee 5, 10117, Tallinn, Estonia
- 3726027267
- feedback@bulletvpn.com
- bulletvpn.com
Replied to 50% of negative reviews
Typically replies within 48 hours
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worst speeds ever
worst speeds ever, barely 1 mbit overseas and maybe 10 on their us 4k servers.
and additional their smartdns doesnt work on google tv, support then says he is afraid that they do not support google tv while that tab is given in account setup guide google tv. stay away in any case from these lowbobs.

Reply from BulletVPN
Very simple Very Good VPN
Very simple Very Good VPN, and Support, excellent. I tried or attempted three other VPN providers, none could get my Router to work because they didn't support it. But BulletVpn did and Bullet support helped me get it working in short order. The website at Bullet is simple and straight forward, and works. Just take time to familiar yourself with it. Now I am new with VPN and Bullet, so later after a few months will report back. I suggest you give them a try. Just remember depends where you are and time difference for support , for Chat and Emails. I am 9 hours ahead of their te so I have to wait till 6pm to chat or get email support or questions. Thanks BulletVPN you live up to your claims. It works. When others couldn't. - Capt R F

Reply from BulletVPN
Great Support
Support was fantastic in helping with an issue. They couldn't resolve it but were proactive and polite; couldn't ask for more.

Reply from BulletVPN

Reply from BulletVPN

Reply from BulletVPN
Amazing customer service
Amazing customer service. Bulletvpns customer service is quick to reply and troubleshoot any issues. The VPN itself is working well.

Reply from BulletVPN
Excellent product
Excellent product. The support staff is awesome and helps resolves issues immediately.

Reply from BulletVPN

Reply from BulletVPN
Fantastic vpn
Fantastic vpn had a minor problem that was resolved pretty quick. Can't fault the service some servers even support 4k streaming. Could do with a few extra servers in some locations but I'm positive that will come in time. Australia and America have a good quantity of servers. A++

Reply from BulletVPN

Reply from BulletVPN
Bullet VPN - Gets the job done!!!
Bullet VPN has performed satisfactorily over the last 2 years of usage. I am very satisfied with the timely service and customer service. However I do not find the Windows app very intuitive and sometimes it behaves in a quirky manner saying that there is no internet connection and cannot connect to a server even when I had a perfectly fine network connection. I also find the lack of browser-based VPN clients to be a major drawback.

Reply from BulletVPN
FireTV, BBCiplayer, slow vpn, failed SmartDNS
I use FireTV cube with BBCiplayer from UK. Their vpn servers lon10 and lon11 are slow, I get 2-3 sec freeze every 3-5 mins. I have 400MB down and 20MB up cable modem with Spectrum internet. I noticed slow UK servers since end of 2019 but nothing as been done for greater bandwidth. Their SmartDNS never worked for BBCiplayer, I opened numerous case, they just ignore and suggest to use just their vpn. No support for any SmartDNS issues, and support doesn’t understand SmartDNS since they just ignore issues and suggest to use vpn server.

Reply from BulletVPN
now deserves the 5 stars!
I will give 4 stars, for the speed, but the application has bugs in windows10 we try to connect to a server and the error says that the server does not respond, vpn does not work minimized, which is another negative point, there are few servers compared to other vpns in the market and does not have a native function that is protection against leaks, from WebRTC I really hope they improve The, vpn!it does not warn you if you are disconnected, when we go, check, we are exposed, it needs improvements to better protect users. update my review Bullet vpn fixed all the problems I honestly reported in the 1st review , and now the application is fine but revamped , and now it has wireguard protocol finally implemented for windows . has a great privacy policy now deserves 5 stars !!

Reply from BulletVPN
Great servers
Great servers, great customer service! Thank you for the extraordinary product. I'm now able to get my fav shows :D

Reply from BulletVPN
Works as it should
Works as it should, had a problem with it not connecting contacted support and sorted with minutes and working again.
For the price and service for a vpn that supports real debrid you can't go wrong.

Reply from BulletVPN
Review after few months
I am making this review after a while of buying this VPN.
In terms of speeds they were more than good on most servers but some of them were just slow.
In terms of features they have a good features included in the subscription including SmartDNS, most popular VPN protocols and they have recently included WireGuard protocol.
As for my need it only lacks a good new updated apps and a stealth VPN technology to hide VPN traffic.
If anyone is interested in VPN subscription with SmartDNS for unblocking Netflix and other streaming services for a good price BulletVPN is the best choice.

Reply from BulletVPN
Very good vpn software
Very good vpn software. Simply gets the job done. Internet speed is decent. Highly recommended.

Reply from BulletVPN

Reply from BulletVPN
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