I found this Company on-line and submitted my request for a replacement key on their website. Their Customer Service, to say the least, was exemplary. The lady I delt with via e-mail, Emily, kept me... See more
Company replied
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I found this Company on-line and submitted my request for a replacement key on their website. Their Customer Service, to say the least, was exemplary. The lady I delt with via e-mail, Emily, kept me... See more
Company replied
Ordered spare key, very easy, quick and simple. Lots of options to given to register key in case lost which is great idea. Key took about 2 weeks to be delivered. Works perfectly. Excellent service an... See more
Company replied
My lock on my 'Bulldog' wheelclamp had refused to unlock, so I tried to call the company on a Friday afternoon at 15:40hrs......surprise surprise, my calls were repeatedly cut off after around 10... See more
Company replied
Excellent products and outstanding customer service. Iv been using bulldog products for over 10 years and they are still as good as new. I recently lost some keys. A email to the customer service tea... See more
Company replied
Bulldog Secure Store is your undisputed 'one stop shop' for all things Bulldog and we sell every Bulldog product within their range, plus many additional spares that are not within their own catalogue. As a business we have worked closely with Bulldog Security Products for many years and understand their products in great detail meaning we not only sell their products but have a deep and thorough knowledge of every aspect of their product range. We are passionate about the Bulldog product range and are proud to work with a company that has over 35 years experience in manufacturing high security, innovative products which help protect and secure your home and property.
United Kingdom
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i ordered a bulldog hitch lock round key cut by code, slow delivery of 2 weeks but that was in their stated time frame.
the key was expensive at £17 but fits and works perfectly thanks.
Ordered spare key, very easy, quick and simple. Lots of options to given to register key in case lost which is great idea. Key took about 2 weeks to be delivered. Works perfectly. Excellent service and when contacting them responded within minutes to my query. Emily was a star. Thankyou.

Reply from Bulldog Secure Store
I found this Company on-line and submitted my request for a replacement key on their website. Their Customer Service, to say the least, was exemplary.
The lady I delt with via e-mail, Emily, kept me informed as they had a minor problem in the production area which meant there would be a small delay with my order. I would recommend this company without hesitation and use them again.

Reply from Bulldog Secure Store
Excellent products and outstanding customer service. Iv been using bulldog products for over 10 years and they are still as good as new. I recently lost some keys. A email to the customer service team and a new bespoke lock with matching keys to match my wheel clamp was provided in good time and reasonable priced, Tracking was provided with next day delivery.Many Thanks Dave 👍

Reply from Bulldog Secure Store
I recently lost my keys for two locks, I contacted Bulldog and the customer service was outstanding. A very quick response, a very easy process, I would highly recommend this company’s products and customer service.
Thanks David

Reply from Bulldog Secure Store
Was looking for the right wheel clamp for my camper and found the Bulldog store. I found the clamp that I needed and messaged the store to double check that what I was buying was correct. To my surprise I got an email back about 6 minutes later (at almost 10pm on a Sunday night I must add) confirming the clamp would fit. Ordered Monday and was delivered with UPS on Tuesday at 9.30am. At each stage I got emails to confirm the order, dispatch details etc. Smashing service and both Mark and Emily are very knowledgeable, very quick to respond and no question is too much bother. I am ordering a wheel clamp next up.

Reply from Bulldog Secure Store
Super team and highly efficient where nothing was a bother. Answering enquiries was rapid! The item was perfect and international shipping was facilitated very efficiently. I would be happy to recommend and if possible I would purchase from this company again. 100% happy customer!

Reply from Bulldog Secure Store
great lock change service, very quick and efficient and a good personal touch.

Reply from Bulldog Secure Store
After browsing around online it made sense to go direct to the manufacturer for a replacement key or 2. I provided my key numbers and within a couple of weeks my 2 keys turned up. One worked and the other one didn't, they were for separate locks. I contacted Mark and he guided me through taking pictures of my original key so they could find the code. Turns out the pattern on my original key didn't match the code that was stamped on it. In the end I sent the key I had to Bulldog and Mark got it on a quick turnaround. They decided my key and etched in the correct code on 2 new keys for me to make ordering in the future a lot easier. Mark provided excellent customer service and I'll certainly be using Bulldog Secure again. Thanks Mark!

Reply from Bulldog Secure Store
My lock on my 'Bulldog' wheelclamp had refused to unlock, so I tried to call the company on a Friday afternoon at 15:40hrs......surprise surprise, my calls were repeatedly cut off after around 10 rings!
Guess emergencies are only dealt with Monday to Thursday.
Won't be using their products again if I have any choice.
I have several of your products, but in future I will purchase a different make.
Our vehicles deserve to be looked after by a company that actually cares, not one that has got too big to respond to customers!

Reply from Bulldog Secure Store
Had to urgently order replacement parts for a 17 year old Bulldog wheel clamp. Mark couldn't have been more helpful. He confirmed which parts I needed to order, that they would be compatible with my older components, and expedited delivery. On arrival, the new parts were pre-assembled and fitted perfectly to the frame of my old wheel clamp: Literally just had to turn the key in the new lock and everything was secure again. Brilliant customer service: Thank you.

Reply from Bulldog Secure Store
I lost the key for a wheel lock but with the luck attached to the wheel. Mark from Bulldog Security Store was excellent from my initial contact - helpful and responsive. They removed the lock and shipped the wheel and lock back to me immediately. They replaced the bolt and provided two new keys. Five star service.

Reply from Bulldog Secure Store
Ordered a new key.
Was told a fortnight and it arrived on time.
A great service.

Reply from Bulldog Secure Store
These guys are the best for service and quality. Emailed at just before 10pm one evening for advice on a wheel clamp for my motor home. I didn’t expect an answer until the next day but Mark messaged back within 3 minutes with full details on what would fit. I ordered the next day and in less than 24 hours UPS were knocking my door with the delivery. I got emails at every step of the order process along with a tracking reference and details of how to extend the warranty. These guys really do rock and come tops for service. I will use them now for all my Bulldog product orders.

Reply from Bulldog Secure Store
What a great service, superb communication and a brilliant product.
Thank you very much

Reply from Bulldog Secure Store
I ordered two wheel locks and a mistake by the courier meant i only got one, a quick email and a very quick response the problem was sorted and second clamp arrived in less than 24hours, excellent service from an excellent company with excellent products

Reply from Bulldog Secure Store
very quick and effiecent very pleasant operatives cant fault them

Reply from Bulldog Secure Store
I put the bolt for my garage lock on top of my van and lost it somewhere.
My garage was left unsecure so I needed a replacement very quickly.
A lady called Emily was very helpful and posted the item I needed immediately.
Really good customer service. The locks are very good as well. Ive had that garage lock on for years and you would have a job breaking into my garage. No one has atrempted it and a few other garages have been broken into on my estate.

Reply from Bulldog Secure Store
After researching the best wheel clamps for Campervans I decided on the Bulldog DC400 Autoclamp for my new VW Transporter 6.1. The Clamp is insurance approved so it offers additional peace of mind. Unfortunately, despite it being a large clamp it did not fit my VW Transporter 6.1 as the tyre size is 275/40/ZR20. I contacted Emily at Bulldog about the issue and to my amazement I received a call from the MD Julien who said that they could make extended arms at cost and have them to me in a matter of days. This was late Thursday afternoon and I received them on Tuesday. Literally a few days later. What outstanding customer service. I have purchased thousands of items over the last 30+ years but this is the best customer service experience by a mile. If you're thinking of purchasing a new wheel clamp you can’t go wrong with Bulldog.

Reply from Bulldog Secure Store
I chose a Bulldog wheel clamp for my trailer as the company has an excellent reputation for quality products. I contacted Bulldog Secure as although I bought the correct clamp size to fit the wheel, the clamp didn't fit as expected. Having sent photos of the tyre/wheel measurements, it turned out that the tyre size of my trailer was smaller than the size stated on the tyre (?!?). Although there was no fault with the product (only my tyre), Bulldog Secure were extremely helpful and offered to provide me with a custom made fitting for the clamp to ensure it fitted correctly and was secure. The part was provided free of charge and I was only asked to cover the cost of postage. Outstanding customer service, prompt replies and delivery, helpful advice - all round excellent customer support. Very highly recommended. Thank you.

Reply from Bulldog Secure Store
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