Bulldog Gear Reviews 

1,293
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and robust design of the products, often describing them as well-built and sturdy. Many are highly satisfied with their purchases, finding great value and recommending the equipment to others. Exceptional customer service, with quick and professional support, is frequently highlighted by people. However, some people mentioned experiencing delivery delays and a lack of clear communication about shipping status. Others found customer service responses slow or difficult to reach, and some orders arrived with missing or damaged parts or had quality control issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the sturdiness, design, and... See more

Quality

People report positive experiences with quality, often describing products as sturdy, well-built, and made... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising good service, fast... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Order

Reviewers mention ambiguous feedback about order, with some customers reporting positive experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good exp... See more



Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym
  5. Personal Trainer
  6. Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
COMMERCIAL
Free shipping on all orders.

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Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(1,293)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Have placed an order on 07/04…

Have placed an order on 07/04 absolutely no delivery details whatsoever. Sent numerous emails and spoke to them on the phone 4 times with promise of them ringing back with information. I can't even get in touch with the correct department to discuss a refund in needed.

24 April 2026
Unprompted review
Rated 3 out of 5 stars

Not as well finished as the “shorty” bar.....

I bought a “shorty” bar a little while ago, great quality and solid finish. So, when I saw a site-wide 20% off I decided to treat myself and invest in an EZ bar too.
The finish of the bar is far from the same quality, which is a shame. The bar feels and looks like the black coating has been applied much thinner.
On the plus side it does seem like a quality bar….just a shame it’s not up to the same finished standard as my shorty. Bit over priced in comparison I think.

15 April 2026
Rated 5 out of 5 stars

A Satisfied, Returning Customer

Good delivery time, good quality as always from Bulldog Gear. No missing pieces, and the product was pretty straight forward to set up. These guys are my go-to for fitness equipment.

13 April 2026
Rated 5 out of 5 stars

24kg bell

The delivery arrived quickly, and the quality is excellent. The 24 kg kettlebell, like all of them, is very well made. I will be buying a second one soon.

14 April 2026
Rated 4 out of 5 stars

Great customer care.

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items.

The mark of a good team isn’t that processes are perfect, rather, when things go wrong, as they can and frequently do, what is the response?
Well, Bulldog Gear customer services have got this right. They were very responsive and helpful and keen to correct the issues that were raised. All credit to them, they did a really good job. Thanks.

1 April 2026
Rated 5 out of 5 stars

Happy With This

The product is well made. Only used a couple of times but happy with it so far. Delivery was within their time guidelines - packaging could have been stronger but no harm done.

8 April 2026
Rated 2 out of 5 stars

Your products are great, but your service let's you down

Your products are great, there's no doubt about it. Here's where you could improve. I've ordered two flat fold benches which are premium in quality and also command a premium price. The issue is the first one came with a bent pin and I was accused of doing that myself. Why would I order a bench and then damage the pin? I was quoted over £20 for a replacement. No thanks, I hammered that in myself. The second order consisted of a bench and a skipping rope. I was sent the bench and not the rope and when this was pointed out, they said it had been packed with the bench, which it wasn't. Who orders a bench at over £300 and then lies about a £17 skipping rope. But British does equal quality, but also poor customer service, which is the crux of this review.

30 March 2026
Rated 3 out of 5 stars

Product TBC / Logistics AWFUL

To be honest, I haven’t even had an opportunity to use the product. I spent £2000 on the new Zero 2 Adjustable Cable.
However, delivery was delayed by a week despite us waiting for it because the tailgate of the truck didn’t work. They asked me if I had a forklift truck to assist. Obviously, I didn’t given it was my house.
The delivery then arrived without warning when I was not at home. Luckily, I had builders at the house present.
This was fortunate because what is not told is that the package is 200 kg plus and cannot be broken down due to the design.
We had a small digger which we were able to remove the pallet from the pavement outside the front of my house because the driver of the delivery truck told us very frankly his responsibility had ended and he drove off.
Collectively, the builders managed to move the pallet to the front of my house, but have no way of getting it in as they didn’t have enough manpower.
It has since been stuck on my driveway for a week with a tarp pulling over it until we can muster enough people together to move it into the house.
I appreciate the product is heavy and is almost certainly the top of the range, however the delivery of the goods was terrible and would still be sitting on the pavement outside my house if I hadn’t had builders there that day.

17 July 2025

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