Bulldog GearReviews 

1,277
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and robust construction of the products, often describing them as excellent and well-engineered. Many appreciate the sturdiness and design, noting that the equipment meets their expectations for durability and performance. Reviewers also frequently highlight the exceptional customer service, with staff being helpful, professional, and quick to resolve issues. However, some customers experienced issues with delivery times, reporting delays and poor communication regarding order status. There were also occasional mentions of missing or faulty items upon arrival, and some found customer service response times to be slow or unsatisfactory in these instances.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as sturdy, well-built,... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdiness and robust... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers reporting issues such as poor... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Order

Consumers find order experiences to be ambiguous, with some reporting easy and prompt ordering processes,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good exp... See more


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym
  5. Personal Trainer
  6. Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
COMMERCIAL
Free shipping on all orders.

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Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(1,277)

226 reviews in the last 12 months

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Rated 3 out of 5 stars

The gym gear looks top quality but items missing.

The gym gear looks top quality, the packages were very damaged when they arrived but luckily none of the items were really affected, a couple of “niks” but only because I was going over with a “fine tooth comb”. The massively disappointing bit is there’s a package missing which the whole lot is useless without, so I’m hoping to hear back from Bulldog Gear after the weekend.

5 June 2026
Rated 4 out of 5 stars

Sled

I’ve bought from Bulldog Gear a few times—love the good quality of their products. Once again, communication when it comes to delivery times could improve

28 May 2026
Rated 5 out of 5 stars

Perfect Kettlebells

Perfect Kettlebells! Ordered a few different weights now and they are all great, look great, feel great and fast shipping. Couldn't ask for anything more! Will be ordering more!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Good solid performer

I've been using the gym bags consistently 7 days a week for over a year without any issues.

The bag is spacious with loads of pockets and a sturdy construction.

It's a good looking bag which is still solid and looking good.

5 November 2025
Rated 5 out of 5 stars

Ringtastic

Great product, was loooking forward to getting them. Bulldog didnt let me down ... I think ive used them every day since. Fantastic purchase.

27 May 2026
Rated 4 out of 5 stars

Great product

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good experience.

22 May 2026
Rated 1 out of 5 stars

Extremely bad service delivery

Place an order for three different kettlebells and a clock (timer) and two of the kettlebells arrived (separately) and the third didn’t.

So after 1.5 weeks of waiting, I contacted Bulldog to be informed the third one was lost in transit - my belief it was never shipped, as with the other kettlebells I received notification from Royal Mail that they had collected them and were getting ready to ship.

I was then informed that the third kettlebell is out of stock. Just a coincidence, but I was told it was lost in transit. Then to be told I’m now on a back order to receive the third kettlebell in June.

Had I known their service delivery was so poor, I wouldn’t have bought anything from them.

The worst thing is, the Customer Service agent did not do one thing to try and make it right. He just apologised and told me twice it was lost in transit. I’m sure if I asked him for evidence that the kettlebell was handed over to Royal Mail, then they wouldn’t be able to produce any evidence.

Highly recommend using another vendor for these items:

14 May 2026
Rated 1 out of 5 stars

1 star

1 star

I am extremely disappointed with my experience purchasing a Bulldog dual adjustable pulley machine.

The machine itself has potential and when functioning correctly it is smooth to use, which makes this even more frustrating. However, within the first two months of ownership I experienced repeated pulley derailments, cable alignment issues, cable swelling/deformation and ongoing rubbing within the system.

This is on a machine that cost around £2,000 and was purchased brand new.

I have worked as a fitness manager for 7 years and have experience around many commercial cable machines and gym facilities. In all that time I have never seen cables deteriorate this quickly on such light use.

I contacted Bulldog multiple times over several months and documented the issues thoroughly with photos and explanations. To their credit, they did send replacement cables, however the support beyond that was extremely disappointing.

Despite the repeated issues occurring almost immediately into ownership, Bulldog refused to arrange or provide a technician to inspect the machine or fit the replacement cables professionally. I repeatedly explained that I was not comfortable carrying out a complex cable replacement myself on a premium machine of this value, especially given the concern that there may still be an underlying alignment issue causing the damage.

The instructions provided for replacing the cables were also extremely poor, very basic, no proper diagrams, and no video guidance whatsoever. For a premium cable machine, the aftercare and technical support simply did not match the level I would expect.

What disappointed me most is that I tried very hard to resolve this privately and professionally before writing a review. I gave multiple opportunities for support and remained patient throughout, but after months of communication I was ultimately left feeling unsupported and without a proper resolution.

The machine is currently still usable, but there are still ongoing concerns with cable wear and smoothness which should not be happening this early into ownership.

Based on my experience, I unfortunately would not purchase from Bulldog again.

10 February 2026

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