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Bull City Flavors Reviews 

152
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively wide selection of products, reasonable and competitive pricing, and extremely prompt delivery times that make online shopping completely smooth and reliable. Consumers also highlight the helpful customer service, noting that orders always arrive neatly organized and thoroughly protected in secure packaging. However, some people mentioned that certain favorite flavors are no longer available or that specific product selections have unfortunately become somewhat limited over time. A few reviewers also noted occasional frustrations regarding recent website navigation changes or pricing adjustments affecting larger bottle sizes.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the huge selection of vibrant... See more

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting exceptionally prompt... See more

Order

Consumers find order fulfillment to be extremely positive, highlighting consistently fast shipping times and... See more

Service

Reviewers express great satisfaction with the reliable service, consistently praising the fast shipping... See more

Price

Reviewers highlight positive aspects of price, frequently praising reasonable costs, affordable options, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got the package in good condition and a little faster than I expected. FedEx deliveries to my apartment make me anxious though, because I've had packages stolen right off my doorstep before and the de... See more

Company replied

Rated 5 out of 5 stars

I have always been blown away by Bull City for amazing support, product selection, items always in-stock and fast shipping. I place an order every 3 to 4 weeks for over a year and never had a problem... See more

Company replied

Rated 5 out of 5 stars

BCF is awesome but the new shipping sucks big time . Actually I was commenting about USPS Ground Advantage which is what just about every business if forced to use these days if offering econom... See more

Company replied

Rated 5 out of 5 stars

Logistically, they are the quickest at getting my order processed and shipped. Sometimes, I can't believe how quickly I received my order. I just tried their own creation (Rich Vanilla and Root Beer).... See more

Company replied


Company details

  1. Food Products Supplier
  2. also in
  3. Baking Supply Store
  4. e-Commerce Service
  5. Flavours, Fragrances and Aroma Supplier
  6. Food Manufacturing Supply
  7. Soft Drinks Shop

Written by the company

Bull City Flavors is the leading supplier of professional-grade food and beverage flavoring. Bull City Flavors works with top flavor houses worldwide and offers the highest-quality flavors in convenient, affordable sizes for a wide range of applications and industries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(152)

152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service

Fast delivery and a great selection of flavors. Bull City never disappoints

2 September 2026
Bull City Flavors logo

Reply from Bull City Flavors

Hi Jason, thank you so much for the review! Hearing that Bull City never disappoints is the ultimate compliment for our team. Thank you for your continued support!

Rated 5 out of 5 stars

Extremely fast shipping

Extremely fast shipping. Excellent customer service. Fantastic products great value for the money.

7 September 2026
Bull City Flavors logo

Reply from Bull City Flavors

Hi Paul, thank you so much for the review! Delivering top-quality flavor concentrates at a great value, backed by fast shipping and friendly support, is what we strive for every single day. We truly appreciate your support and trust in Bull City Flavors!

Rated 5 out of 5 stars

Selection and shipping shine!

Huge selection of flavors, fast and reasonable shipping.

3 September 2026
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Reply from Bull City Flavors

Hi Jeffrey, thank you so much for the review! Delivering a huge selection of flavor concentrates paired with fast, reasonably priced shipping is what we’re all about. We appreciate your support and look forward to helping you keep your recipe pantry stocked!

Rated 4 out of 5 stars

great everything but i would like more…

great everything but i would like more flavors

4 September 2026
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Reply from Bull City Flavors

Hi Frank, thank you for the review and feedback! 'Great everything' is what we love to hear, but we completely understand the desire for an even bigger flavor playground. Customer requests are the main way we decide which new flavors to bring in, so please feel free to send us your wish list anytime at support@bullcityflavors.com. Thanks for choosing Bull City!

Rated 5 out of 5 stars

Always great service.I’ve been ordering…

Always great service.I’ve been ordering for them for years now.Its a great company.

4 September 2026
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Reply from Bull City Flavors

Hi Jesse, thank you so much for the review! Having you order with us for years is the highest compliment our team could ask for. Sourcing your flavor ingredients should always come with consistent, reliable service, and we're honored to be your long-term supplier. Thank you for being such a loyal part of Bull City Flavors!

Rated 5 out of 5 stars

Big selection and fast shipping

Big selection and fast shipping

4 September 2026
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Reply from Bull City Flavors

Hi LenZap, thank you for the review! Our purchasing team works hard to maintain a vast selection, and our warehouse crew takes pride in shipping orders out at record speed. We truly appreciate your trust in Bull City Flavors!

Rated 5 out of 5 stars

Good prices and great selections

Never had any issues with Bull City. Prices are reasonable, very wide range of selection of flavors and shipping is fast. Good products.

4 September 2026
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Reply from Bull City Flavors

Hi Kat, thank you so much for the review! Hearing that you've never had an issue with us and that our selection, pricing, speed, and quality all hit the mark means the world to our team. Thank you for your support!

Rated 2 out of 5 stars

I am sorry to tell you that I find your…

I am sorry to tell you that I find your website utterly confusing. It took me a long time to deal with the layout and even to sign in. I don't remember that I had so many problems just signing in quite some time ago when I ordered from you. I believe you need to reconstruct your website from the bottom up.

3 September 2026
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Reply from Bull City Flavors

Hi Jerry, we are truly sorry to hear that navigating our website and trying to sign in was such a frustrating experience for you. That is definitely not the smooth process we want for our customers! We continuously update our platform to improve backend security and performance, and feedback like yours is crucial for helping us refine site navigation and user login flows. We’re passing your notes directly to our web development team to review. If you ever run into trouble accessing your account or placing an order, please drop us a line at support@bullcityflavors.com—we are always happy to assist in any way we can!

Rated 5 out of 5 stars

that's the only one shop I am using…

that's the only one shop I am using because service and quality of liquids are incredible. also shipping is fast and I had experience with the address issue and I was wondered when I saw email from support. conversation was polite and smooth. I am very thankful.

3 September 2026
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Reply from Bull City Flavors

Hi Aleksandre, thank you so much for the review! Getting quality flavor ingredients to you quickly is top priority, but taking care of our community when order hiccups happen is where our team really shines. We’re so glad our support team could resolve that address issue smoothly for you. Thank you for making us your go-to shop!

Rated 4 out of 5 stars

Small leak

I love bcf and I've purchased from them a few times now but the last 2 times a bottle or 2 leaked and i could tell they weren't tightened all the way. Other than that they're great.

3 August 2026
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Reply from Bull City Flavors

Hi, thank you so much for the review and we’re so sorry about the leaks on your last two orders! Loose caps are definitely something we want to catch before an order leaves our facility. We’ll be addressing this with our bottling and packing teams immediately to make sure caps are secured tightly. Please drop us a line at support@bullcityflavors.com with your order numbers so we can make things right on those lost flavorings. Thanks for helping us improve!

Rated 5 out of 5 stars

Good selection

Good selection. Fast shipping.

3 June 2026
Bull City Flavors logo

Reply from Bull City Flavors

Hi Karen, thank you for the review! We appreciate your support!

Rated 5 out of 5 stars

They are great

They are great. Great flavors at great prices

2 September 2026
Bull City Flavors logo

Reply from Bull City Flavors

Hi Jeff, thank you so much for the review! We truly appreciate your support!

Rated 5 out of 5 stars

Flavorings pluss

Had everything that I needed plus more love them. Guys.\nShipped it out ASAP which was awesome.Good customer service

1 September 2026
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Reply from Bull City Flavors

Hi Jeremy, thank you so much for the review! We love hearing that you found everything you needed—plus a few extra gems to try out for your recipes! Getting your flavor ingredients packed and shipped out ASAP is always our main mission. We appreciate your support and look forward to seeing what you create!

Rated 5 out of 5 stars

My go to site, always

I have made several orders and always get what I need quickly. Always has the flavors I need as well. Def a go to for flavorings and other supply.

1 September 2026
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Reply from Bull City Flavors

Hi Camille, thank you so much for the review! Knowing that we’re your go-to flavor supplier means the world to our team. Thanks for being a loyal part of Bull City Flavors, and happy creating!

Rated 5 out of 5 stars

Received my flavors quickly

Received my flavors quickly, no leaks and got immediate notification of delivery, Thank you Bull city Flavors for taking care of me with your service!! Fantastic!!

31 August 2026
Unprompted review
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Reply from Bull City Flavors

Hi Morgan, thank you so much for the review! Getting your flavor ingredients to your doorstep quickly, safely, and leak-free is always a top priority. We are thrilled everything went so smoothly. Thank you for choosing Bull City!

Rated 5 out of 5 stars

Awesome

Place an order & if you’re close enough you can pick it up in an hour. Awesome customer service. Product was spot on. Order was packaged & labeled clean & neatly.
Will order again.

5 August 2026
Bull City Flavors logo

Reply from Bull City Flavors

Hi Nick, thank you so much for the review — and we love that you were able to take advantage of local pickup! Being based in the RDU area means we get to serve some of our customers face-to-face, which is something we really enjoy. We can't wait to see you again!

Rated 5 out of 5 stars

The products have been great and…

The products have been great and service has been excellent.

5 August 2026
Bull City Flavors logo

Reply from Bull City Flavors

Hi Danny, thank you so much for the review! Delivering great products backed by excellent service is what we strive for every single day. We appreciate your support and look forward to helping you keep your flavor pantry stocked!

Rated 5 out of 5 stars

Ive been a customer of bull city for…over 10 years

Ive been a customer of bull city for over 10 years, and never have a problem. The only thing that has me a little angry lately is them not offering free shipping on the 16oz bottles any more. It used to be a great way to save a few bucks by ordering in bulk for flavors i use a lot of, but adding the shipping in there defeats the purpose. Other than that 5 stars!

6 August 2026
Bull City Flavors logo

Reply from Bull City Flavors

Hi Crystal, first off, thank you so much for an incredible 10 years of supporting Bull City! A decade of trust is something we never take for granted. We also hear you loud and clear on the 16oz bulk bottles. As carrier rates on heavy liquid shipments have climbed over the years, absorbing full shipping on large bottles became unsustainable. To help offset that cost for our bulk buyers, we introduced our tiered coupon system so you can still save on larger orders while keeping our base concentrate prices as low as possible. We completely understand the frustration, and we really appreciate your honest feedback. Thank you for sticking with us for a full decade!

Rated 5 out of 5 stars

I have been shopping with you for years…

I have been shopping with you for years and you have never disappointed me even if an issue arises which is so rare you will always correct it ASAP. Thanks 🙏

6 August 2026
Bull City Flavors logo

Reply from Bull City Flavors

Hi Allen, thank you so much for being such a loyal customer over the years! Knowing that we’ve consistently earned your trust means the world to our team and whenever an issue pops up, taking care of you is always our top priority. We truly appreciate your support and look forward to serving you for many more years to come!

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