Absolutely the worse postal experience I had with bulk.. the carrier lied saying they tried to deliver , then I had to find a relais point near to where I live . A total round trip of half an hour. U... See more
Company replied
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See what reviewers are saying
I’ve ordered a few times now and every time the experience is fast, smooth and overall very nice and reliable. The website is great (fluid, easy to pick and change your mind..) and from orede to deliv... See more
Company replied
Genuinely the most horrific and incompetent customer service I have ever dealt with (worse than broadband providers, the works). I ordered twice from Bulk in the space of 2 months - both times,... See more
Company replied
Great product. Quickly dispatched. Local delivery partner didn’t provide the greatest service.
Company replied
4.0
Great
33K reviews
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Reply from bulk.com/fr
Hi D,
Thank you for leaving a review, and we’re truly sorry that your order didn’t arrive when expected.
We understand how frustrating delays like this can be, and we take this seriously.
We’ve already sent you an email to follow up and address the situation personally.
Please feel free to respond directly to that email, and we’ll do our best to resolve this for you quickly.
Kind regards,
Leeza
Customer Champion
Bulk™
Everything was as I had ordered
27 October 2025
Reply from bulk.com/fr
Hi Herbert,
This is great news. Thank you so much for your positive feedback. We hope to see you again soon.
Hope you have a great day.
Kind regards,
Aarti
Customer Champion
Bulk™
💗 Love It & Feel It 💗
Delicious and high-quality vegan protein powder! I’m hooked since I bought it. Workouts feel more fun, my skin looks brighter, & I’ve gotten really lean in just a month with three gym sessions a week. As a vegan, it’s such a great boost for my nutrition. Love it (and my cat Minou as well)! 💗
7 October 2025
Reply from bulk.com/fr
Hi,
Thank you for taking the time to leave a review.
We are delighted to hear that our product met your expectations and that you had a positive experience with our company.
Kind regards,
Leeza
Customer Champion
Bulk™
Good products
30 October 2025
Reply from bulk.com/fr
Hi Ziad,
We're thrilled to hear that our product met your expectations. Thank you for choosing us and sharing your positive experience with others!
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
Delivery and Packaging to be improved
The delivery has been low level: the deliver has left my pack on the stairs, fortunately a gentle neighbor saved it for me before got stolen.
The package of the protein is not nice: the zip closing system is low quality, and finally the bag could not be closed anymore after few weeks due to loss of adherence of the zip from the bag.
Protenins are good, nothing bad to say.
24 September 2025
Reply from bulk.com/fr
Hi,
Thank you so much for your honest and thoughtful feedback. I'm really sorry to hear about the delivery experience—it’s definitely not acceptable for a parcel to be left in such an unsecured spot. We're grateful your neighbor stepped in, but we’ll be raising this with the courier to help prevent similar situations in the future.
Regarding the packaging, we appreciate you pointing out the issue with the zip closure. That kind of wear and tear over just a few weeks isn’t what we aim for, and your comments will be shared with our product and packaging teams to explore improvements.
Hope you have a great day.
Kind regards,
kamal
Customer Champion
Bulk™
Super duper
23 October 2025
Reply from bulk.com/fr
Hi Gareth,
You’ve made our day. Thank you so much for your positive review.
Let’s keep reaching new heights together.
Thanks for trusting us.
Kind regards,
Harsheen
Customer Champion
Bulk™
perfect as usual
23 October 2025
Reply from bulk.com/fr
Bonjour,
Un avis positif, c'est comme la sensation après une séance de sport : c'est génial !
Merci d'avoir pris le temps de nous évaluer.
Cordialement,
Chanpreet
Responsable du service client
Bulk™
Reply from bulk.com/fr
Hi,
Thank you so much for sharing your experience.
Our goal is to help you reach yours.
Kind regards,
Simran
Customer Champion
Bulk™
Everything went smoothly
Everything went smoothly, prices are more than correct and shipping is fast and reliable. Been using bulk for the last year now and absolutely spotless
29 October 2025
Reply from bulk.com/fr
Hi,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Thank you for your kind words about our speedy delivery. We're glad we could give you a hassle-free shopping experience.
We're delighted that you were happy with the great price of our products. We always aim to provide affordable and high-quality options for our customers.
Thank you for choosing us as your preferred source for affordable and quality products.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Ngaithianching
Bulk™ Customer Support
For sure will be back buying again
For sure will be back buying again. It came as i expected. TOP !!!
15 October 2025
Reply from bulk.com/fr
Hi,
You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.
Hope you have a great day.
Kind regards,
Sangeeta
Customer Champion
Bulk™
Ridiculous creatine spoon size
The creatine directions are to take 1.75 spoons of powder. This does not make any sense. Just make a spoon with a size of the full portion or half the portion.
Delivery was bizarre too, instead of just trying again the next day, you have to plan a new delivery. And there are very few delivery points, in case you're not often home, that's not a big help either.
16 October 2025
Reply from bulk.com/fr
Hi,
Thanks very much for your review.
We’re so sorry to hear we’ve let you down. We've sent you an email so we can discuss the issue further and find a way to make it right.
Kind regards,
Aaditya
Customer Champion
Bulk™
pathetic delivery service
Order Date: 06/07/2025
Delivery Date: 22/07/2025
I was quite disappointed with this order. The delivery took over two weeks, which was much longer than expected. When the parcel finally arrived, it was evident that it had been opened during transit — I have photos to support this. In addition, some items, such as the peanut butter jar, were dented and appeared mishandled.
Given the long delay and the condition of the package upon arrival, I would appreciate it if you could consider offering a commercial gesture as compensation for the inconvenience. I hope this feedback will help improve your packaging and shipping process moving forward.
22 July 2025
Reply from bulk.com/fr
Hi Vinit,
Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.
We've sent you an email so we can talk about it and work it out together.
Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.
Hope you have a great day.
Siddhjot
Customer Champion
Bulk™
Reply from bulk.com/fr
Bonjour,
Vous avez illuminé notre journée. Merci beaucoup pour votre avis positif. Continuons à nous dépasser ensemble.
Nous espérons que vous n'aurez pas à le faire, mais si nous pouvons vous aider de quelque manière que ce soit, n'hésitez pas à nous contacter via l'une des options disponibles sur notre site web ou à mettre à jour votre avis avec votre numéro de commande ; nous nous ferons un plaisir de vous répondre.
Nous vous souhaitons une excellente journée.
Kind regards,
Maker
Customer Champion
Bulk™
Top notch products
Top notch products! Just be careful with any preworkout dosage especially if u have previous cardiac issues! Otherwise big up
1 October 2025
Reply from bulk.com/fr
Hi Yaseen,
Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.
Hope you have a great day.
Kind regards,
Jaspreet
Customer Champion
Bulk™
Top quality as always!
15 July 2025
Reply from bulk.com/fr
Hi,
We're thrilled to hear that our product exceeded your expectations. Thank you for trusting us and leaving a review.
Hope you have a great day.
Kind regards,
Sangeeta
Customer Champion
Bulk™
Parfait !!!
29 September 2025
Reply from bulk.com/fr
Bonjour,
Merci d'avoir pris le temps de nous laisser votre avis sur Trust Pilot.
Notre objectif est de vous aider à atteindre le vôtre. Merci beaucoup d'avoir partagé votre expérience. C'est un excellent travail d'équipe.
Même si nous espérons que vous n'aurez pas à le faire, si nous pouvons vous aider à l'avenir, n'hésitez pas à nous contacter en utilisant l'une des options de notre site Web ou en mettant à jour l'avis avec votre numéro de commande et nous nous ferons un plaisir de vous contacter.
Nous vous souhaitons une bonne journée.
Neeraj
Champion de la clientèle
Bulk™
Reply from bulk.com/fr
Bonjour,
Vous avez illuminé notre journée. Merci beaucoup pour votre avis positif. Continuons à atteindre de nouveaux sommets ensemble.
Cordialement,
Yogita
Championne du service client
Bulk™
Good price and good products
29 September 2025
Reply from bulk.com/fr
Hi Youssef,
Thank you for the review! We're delighted that you were happy with the great price of our products. We always aim to provide affordable and high-quality options for our customers.
We are also delighted to hear that our product met your expectations and that you had a positive experience with our company.
Jatin
Bulk™ Customer Support Champion
The chocolate vegan soy based whey…
The chocolate vegan soy based whey isolate is really not tasty. The rest was perfect, love the wild fruits electrolyte and the creatine is super cheap so big ups!
1 September 2025
Reply from bulk.com/fr
Hi Stefan,
Thank you for rating your experience with us.
We'll surely look into your feedback because we love the opportunity to give you a better experience next time.
We hope to see you again soon.
Nikhil
Customer Champion
Bulk™
Your delivery is awful!
8 October 2025
Reply from bulk.com/fr
Bonjour,
Merci d'avoir partagé votre avis. Nous comprenons votre déception lorsqu'une livraison ne se déroule pas comme prévu.
Nous mettons tout en œuvre pour garantir des livraisons efficaces et fiables, et nous vous prions de nous excuser si cela n'a pas été le cas. Cependant, je constate qu'un membre de l'équipe a réglé ce problème par e-mail hier.
Vos commentaires sont très importants pour nous, car nous cherchons à améliorer nos services de livraison. Nous vous remercions de bien vouloir nous permettre de corriger ce problème.
En cas de problème, veuillez nous répondre par e-mail dès que possible et nous nous en occuperons.
Bonne journée !
Siddhjot
Customer Champion
Bulk™
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