With some exceptions, I like Bulk products and their service. Fast delivery, good price point when on sale and good quality. Plus they have improved the packaging. The taste is always an individual th... See more
Company replied
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See what reviewers are saying
The pricing at Bulk.de is ridiculously inflated. Take citrulline malate 2:1 (1kg) as an example: it's listed at ~€87.99 before discount, then marked down 75% to €21.99 — which is simply the normal ma... See more
Company replied
I recently ordered protein powder, creatine, and an electrolyte mix, and I’m really happy with all of them. The coffee-flavored protein powder is surprisingly tasty, and the apple lime creatine is a... See more
Company replied
Bulk.com has been great every time I’ve ordered. The products are high quality, delivery is fast, and everything arrives well-packed. Customer service is responsive and helpful, which makes the whole... See more
Company replied
4.5
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I ordered Strawberry flavour and it…
I ordered Strawberry flavour and it doesn’t mixes at all, I have tried other flavours before and had no issues. Now I am stuck with 5kgs of this whey
7 August 2025
Reply from bulk.com/de
Hi Uzair,
Thank you for taking the time to leave us your feedback on Trust Pilot.
We're really sorry to hear that we didn't live up to your expectations with Basic Whey Protein - Strawberry 2.5kg. We know how disappointing it is when a product fails to perform as expected.
We already sent you an email to discuss this personally with you and would like more details on the issues you experienced.
Your feedback is of utmost importance to us, and we are determined to take follow-up on our product quality based on your findings.
Please respond to the email if you have additional information.
Kind regards,
Shiv
Customer Champion
Bulk™
Quick and precise shipping
Quick and precise shipping. My products were in good condition.
28 July 2025
Reply from bulk.com/de
Hi Eric,
Thank you for taking the time to leave a review. We are delighted to hear that our products and fast delivery met your expectations and that you had a positive experience with our company.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
Overall experience is good would buy…
Overall experience is good would buy from them again, packing can be much better and some flavors were below my expectations.
29 July 2025
Reply from bulk.com/de
Hi,
Thank you for taking the time to leave us your feedback on Trust Pilot.
I apologise for the inconvenience caused and appreciate your feedback, which will be shared with our relevant department so that situations like this do not happen again in the future.
Thanks so much for taking the time to share your experience. This is just what we like to hear.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Package late
Package late. Package got damaged and needed repacking. Package was delivered but was still damaged. Customer support does not say anything
22 July 2025
Reply from bulk.com/de
Hi Rick,
Thank you for your review, and we’re genuinely sorry to hear about the issues you’ve experienced with our courier service. We understand how disappointing it is when a delivery doesn’t go as expected.
We’ve sent you an email to personally follow up and investigate this further.
Please check your inbox, and feel free to reply directly to our message so we can resolve the issue promptly.
Nikhil
Customer Champion
Bulk™
Nice quick and cheap
20 July 2025
Reply from bulk.com/de
Hi,
Thank you for taking the time to leave us your feedback.
A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.
Hope you have a great day.
Kind regards,
Charu
Customer Champion
Bulk™
Really good
20 July 2025
Reply from bulk.com/de
Hi,
You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
Reply from bulk.com/de
Hi,
You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.
Hope you have a great day.
Kind regards,
kamal
Customer Champion
Bulk™
Extremely unsatisfied with my latest…
Extremely unsatisfied with my latest purchase, the servings are off charts, almost insoluble, and the taste got extremely bad. Switching to other brands
21 July 2025
Reply from bulk.com/de
Hi Mohammad,
Thanks so much for taking the time to review. We're sorry to hear our product didn't meet expectations this time around. We understand how disappointing it is when a product does not work as anticipated.
We've already emailed you to follow up personally and hear more about your experience. We use your feedback to improve, and we're dedicated to making it right.
Please reply with more details, and we'll have the issue resolved quickly.
Hope you have a great day.
Siddhjot
Customer Champion
Bulk™
This is the first and last time I have…
This is the first and last time I have ordered whey protein from Bulk, once in the chocolate orange flavor and once in the strawberry flavor, as well as creatine. The chocolate orange flavor dissolves well in water or milk and tastes good, the creatine is okay too. However, the strawberry flavor is undrinkable compared to the chocolate orange, no matter what liquid it is dissolved in, be it water, milk, or a mixture of both, because it creates such a foamy consistency with a four to five centimeter high head and the entire drink is completely foamy that it is really undrinkable. This of course makes a negative review understandable, but the big problem only became apparent when communicating with a total of five different Bulk employees, where each time I had to repeat almost the entire text of the complaint, which had already been entered several times, to the next employee. Also, a request to send Bulk a video showing the shake being prepared within the next 48 hours is more than questionable. No complaints were accepted. I will upload a video to YouTube in which I advise against buying the whey protein.
4 July 2025
Unprompted review
Reply from bulk.com/de
Hi Andreas,
Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.
We've sent you an email so we can talk about it and work it out together.
Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.
Hope you have a great day.
Siddhjot
Customer Champion
Bulk™
The pistachio taste is really off
The pistachio taste is really off , I got 1kg and it’s really bad like really bad! The taste is totally off
17 July 2025
Reply from bulk.com/de
Hi Sasa,
Thank you for taking the time to leave a review. We’re sorry to hear that our product didn’t hit the mark.
We’d love to understand more about your experience and see how we can improve.
We’ve sent you an email to follow up and would appreciate the opportunity to make things right.
Hope you have a great day.
Siddhjot
Customer Champion
Bulk™
NOT TRUSTWORTHY
Made a really big and expensive order that was going to be sent from Germany to Spain via DHL. DHL delivered the package in some other address and to some other person without even trying to contact me or verify the receiver's identity. Bulk doesn't know anything about it and can't give me any sort of explanation.
21 July 2025
Unprompted review
Reply from bulk.com/de
Hi Guido,
Thanks very much for your review.
We’re so sorry to hear we’ve let you down. We've already sent you an email so we can discuss the issue further and find a way to make it right.
Hope you have a great day.
Siddhjot
Customer Champion
Bulk™
Good
Order came quickly and they are just suits my taste. I like them a lot and eating them everyday.
8 July 2025
Reply from bulk.com/de
Hi,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Our goal is to help you reach yours. Thank you so much for sharing your experience. This is great teamwork.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Ruchi
Bulk™ Customer Support Champion
Reply from bulk.com/de
Hi Kamikazi,
Thank you for choosing us and sharing your positive experience with others!
A positive review is like that post-workout feeling. It’s the best.
Kind regards,
Simran
Customer Champion
Bulk™
Es war sehrgut
27 June 2025
Reply from bulk.com/de
Hallo,
das ist eine tolle Nachricht. Vielen Dank für Ihr positives Feedback. Wir hoffen, Sie bald wiederzusehen.
Ich wünsche Ihnen einen schönen Tag.
Mit freundlichen Grüßen,
Leeza
Kunden-Champion
Bulk™.
Reply from bulk.com/de
Hi Patrick,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Great support, fast solution!
I received my package today. I had an issue, but I contacted Bulk’s support via email and they solved it in less than 2 hours. Despite the issue, I would buy again and I will buy again soon. Thank you, guys!
2 July 2025
Unprompted review
Reply from bulk.com/de
Hi Carlos,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Appreciate you taking the time to write a review. It's awesome to hear that our customer service team gave you a positive experience.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Anirudh
Customer Champion
Bulk™
Delivered on time
Delivered on time, in full and in good condition.
Supplements are good quality and work well.
Will order again.
22 June 2025
Reply from bulk.com/de
Hi,
Thank you so much for leaving us a review!
We're super excited that you had a great experience with our fast delivery and awesome products.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Shivani
Customer Champion
Bulk™
The taste of the whey protein is not up…
The taste of the whey protein is not up to expectation. Brought the white chocolate flavour but no good.
19 June 2025
Reply from bulk.com/de
Hi,
Thanks so much for taking the time to review.
We're sorry to hear our [Pure Whey Protein™ White Chocolate 2.5kg] didn't meet expectations this time around. We understand how disappointing it is when a product does not work as anticipated.
We've already emailed you to follow up personally and hear more about your experience. We use your feedback to improve, and we're dedicated to making it right.
Please reply with more details, and we'll have the issue resolved quickly.
Kind regards,
Puneet
Customer Champion
Bulk™
Product of good quality and packaging
Product of good quality and packaging, flavour is pretty nice!
18 June 2025
Reply from bulk.com/de
Hi Lorenzo,
You’ve made our day. Thank you so much for your positive review. Let’s keep reaching new heights together.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Jaspreet
Customer Champion
Bulk™
Reply from bulk.com/de
Hi,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Thanks so much for taking the time to share your experience. This is just what we like to hear.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Ruchi
Bulk™ Customer Support Champion
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