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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, most reviewers were unhappy with their experience overall. Customers frequently mentioned serious issues with customer support, stating that agents are completely unhelpful, ignore inquiries, or handle disputes unfairly. Reviewers also reported deep frustration regarding missing refunds and lost licenses, noting they could never get their money back for faulty items. Many people warned others to stay away from the website due to these poor practices. Though some reviewers were happy with the platform, finding it extremely useful for discovering, buying, and selling digital resources. Some people also noted that the staff can be professional and hardworking, actively helping creators manage their digital products effectively.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some consumers praising the diverse range of digital... See more

Website

Clients share ambiguous opinions on website, with some praising it as the best professional platform for... See more

Staff

Customers consistently note ambiguous experiences with staff, as some reviewers describe the team as very... See more

Refund

People report negative experiences with refund policies, stating that consumers cannot get their money back... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This Site allows Sellers to open up a dispute if they dont like your review. And the funny part about this is they can get ur license deleted. So basicly you payed ---> you make a product review ---->... See more

Rated 1 out of 5 stars

The reviews are bias and always stacked in the sellers favor. They allow sellers to give away free licenses to their friends to boost their ratings on a resource. They also allow sellers to revoke the... See more

Rated 1 out of 5 stars

Got banned for « leaked resources » I never leaked anything and they have no proof and don’t care about the truth, I can’t access my previously paid assets that’s so dumb Don’t trust this website... See more

Rated 1 out of 5 stars

Built by bit DOES NOT CARE about You. If you have any issues with a mod creator, Good Luck. You have nobody on your side at builtbybit to help you. I encourage anyone to file a formal complaint with... See more


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.2

All reviews

(74)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Simple, yet confusing, try my website

I like how simple and fast releasing products are, but the marketing strategy makes it so useless, BuiltBybit only features the most bought ones, or the most viewed ones, and the lay out is almost confusing, a Website's UI has got to be atleast cleaner and more simpler for more customers to navigate better, and for the Services? its alright i have no issues encountered with it, Its just that i havent been continuing my Sales with BuiltByBit because of it's limits and standards, That is why im building my own Website soon, You can check it out, its gonna be awesome!

15 February 2025
Unprompted review
Rated 1 out of 5 stars

0/5 Star Experience - Use An Alternative!

They've given me 2 account warnings for one alternative account I made. I've genuinely never seen a platform try to ban people for making alternative accounts. Whatever reasoning you stick behind it such as avoiding scams, can be heavily disputed.

Platforms need to address the root cause of the problem, which is lack of control. It's not about punishing users who have always obliged by the platform rules and accidentally made an alternative account in the past.

Sure, ban those scammers who are already banned on other accounts, but don't go around banning users. I'd give 0/5 stars if it were possible because this isn't my only critic about the platform.

Their moderation has a ton of bias and don't even bother creating a ticket! This will be responded with silence for several weeks, like mine, and when they respond it's most likely discouraging to you. It's almost as if the moderators constantly have a stick up their ass.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Horrible-Use Another Marketplace!

Horrible-Use Another Marketplace!
No Customer Support!
Banned for following their steps
I will be charging back the items i purchased what an awful marketplace/website. so sad to see other people struggling with this too

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experiences. No customer support, it's impossible to remove resources too. Bans are issued out of thin air, the payment system is as limited and scamy as it could possibly be, as you have to share your personal information that is later on shared with hundreds of companies worldwide, and accept fees from not one but two intermediaries, let alone paypal fees. The website design, settings, resource panel, everything is low quality and counter intuitive. Overall my experience with the website was terrible. I highly reccomend to keep away from this website.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

10/10 experience.

10/10 experience.
Hello guys, Im diamondclass.
Now, I have 2 resources and in my private account I purchased some products like AzuriteHCF, aquaCore, etc.
In my experience, the support is well, not good not bad, just well, with 30k users who not jajaja

30 June 2025
Unprompted review
Rated 2 out of 5 stars

1⭐ Review

BuiltByBit (BBB) is a minecraft market but recently in the last year has joined the Roblox market which now deals in assets for the game Roblox. Their motivation for this shift was largely based on giving competition to another selling platform. We all thought they would be better than this other platform but they have not.

While their withdrawl system is a lot quicker than others, a pretty much instant withdrawl... there website is plagued with issues. The biggest issue is copyright. While I respect copyright, the rules on BBB are very hit or miss. For example branding on cars, military vehicles etc etc are not allowed but BBB continues to allow Star Wars assets on their site for both Minecraft section and Roblox despite clear paperwork that Star Wars belongs soely to Lucasfilm and Disney. I cannot upload my products as a seller for military assets but someone for Star Wars can. This made me extremely bitter and annoyed as this is an unfair situation.

Not only this but due to BBB lack of experience in the Roblox market, it has allowed numerious leaked assets to be uploaded and also does not ban sellers despite us telling them and proving to them that stuff is leaked. Once again this is frustrating and leading customers to purchase assets that are leaked and other people's property. We have contacted the owner and management numerious times without agreement to do anything to change this.

I would not recommend BuiltByBit to sellers or consumers.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

1 star rev on this sides are not allowed

this side is one of the worst.
i buy a config with resourcepack and that one was so bad that i make a 1 star rev but then i become a warn they removed the resource and dont give me my money back.
Freedom of speech is not tolerated on the site, so bad reviews are generally deleted.

the 5 star rev what you can see, is from a team member of him XD

resource: Tab Configuration | Ia / Nexo / Oraxen v1.0.2
autor: SmartName

so dont buy this shit outdatet resource.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Won't let me sell my products to users…

Won't let me sell my products to users because they are too "unoriginal" even though I have hundreds of customers on ClearlyDev wanting to purchase those "unoriginal" products. And they also wouldn't let me sell on my first account, so I created a second and they banned it. Terrible website UI too, really slow.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

Buch of scammers that break GDRP

Buch of scammers that break GDRP, ban you for having accounts on other platforms like sxc, nfs and then claiming it's a ban evading! Then also ban all your staff members because they can. Also, support is slow and not helpful. No buyer protection and more

22 January 2025
Unprompted review

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