Buildmyskitrip.com Reviews 

505
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the freshly prepared food and the incredible hospitality provided by the dedicated staff throughout their entire stay. Many visitors note that the chalets are exceptionally comfortable, immaculately clean, and situated in wonderful locations very close to the ski lifts and slopes. Some people also felt that the entire booking process and pre-holiday planning were handled with remarkable professionalism, clear communication, and complete flexibility. Travelers frequently highlight the outstanding dedication of the entire team, ensuring that every single request is met seamlessly from arrival to departure.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting that team members are consistently kind, welcoming,... See more

Holidays

Consumers find holidays to be a source of great satisfaction, frequently praising the outstanding support and... See more

Location

Customers consistently note positive experiences with location, highlighting that the accommodations are... See more

Service

Users describe positive interactions with service, highlighting exceptional hospitality and professional... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buildmyskitrip went above and beyond to ensure our ski holiday was a success. From the initial enquiry, right through to the end, all staff ensured that our needs were met. I was particularly impress... See more

Rated 5 out of 5 stars

Every aspect of this holiday was first class.From the initial booking process a year ago to the pre- travel contact, every aspect was personalised and thoroughly efficient. Chalet Sylvain lived up to... See more

Rated 5 out of 5 stars

Really excellent company we had never come across before. We stayed at Chalet Fraidieu which was a comfortable chalet in a good location but what made our holiday really exceptional was the staff - ou... See more

Rated 5 out of 5 stars

We had an amazing holiday at Chalet Bonhomme in Val Thorens with a large group of friends. The chalet is very close to the piste (you can ski untill the chalet) and apres ski. Olly, Milly and Poppy we... See more


Company details

  1. Ski Holidays
  2. also in
  3. Chalet
  4. Tour Operator
  5. Travel Agency

Written by the company

BuildMySkiTrip is a British ski holiday company specialising in sole-occupancy catered ski chalets in the French Alps. Established in 2013, we operate catered chalets for groups of friends and families in Val d’Isère, Tignes, Val Thorens and Alpe d’Huez. Our catered chalet holidays include a dedicated chalet team with professional chefs and hosts, freshly prepared breakfasts, afternoon tea and four-course evening meals with wine. Many of our chalets also feature hot tubs, saunas, log fires and excellent access to the slopes. Because we operate our own catered chalet programme, our team knows the properties and resorts first-hand and can help guests choose the chalet best suited to their group. We can also help arrange ski passes, equipment hire, lessons and airport transfers. Whether you're organising a family ski holiday, a group of friends or a larger ski group, our aim is to make the entire holiday straightforward from initial enquiry through to your week in resort.


Contact info

5.0

Excellent

TrustScore 5 out of 5

505 reviews

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5.0

All reviews

(505)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding!

This was my first time booking with BMST. They were just absolutely incredible, from start to finish it was by far and away the easiest trip booking I've ever made. The portal is fantastic for groups, and Maddy was incredibly helpful. The team in resort were outstanding, the chalet was incredibly beautiful, perfectly located and so clean. The food however, was the absolute star of the show. We had several dietary requirements to be catered for and we were blown away. For the first time our dairy-free friend could eat almost everything we were eating and didn't feel left out. Our vegetarians had the most incredible looking (and tasting) food and all around we agreed as a group that we've never had so much fruit and veg not only available in the chalet, but incorporated in the menu. This made such a huge difference to us all. As a former chef and knowing what catering in the Alps can be like, I was deeply impressed. We will certainly be booking with BMST again and recommending it to everyone we know!

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience start to finish

Brilliant experience start to finish. Everyone was really helpful and informative at the time of booking and the chalet exceeded expectations when we arrived. It was clean, the food and service during our stay was amazing. Couldn’t fault anything really!

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I'd been speaking with Laurence for about 3 years to try and book a trip with him. The chalet was in good condition and the staff were excellent. We've been doing chalet trips for years and this was one of the best. Chalet Bonhomme, Val Thorens

4 January 2025
Unprompted review
Rated 5 out of 5 stars

The whole trip was brilliant from start…

The whole trip was brilliant from start to finish! The reps who helped with the booking and organisation were extremely attentive and helpful. The chalet was perfect for our group, great location, comfortable and spacious. The real highlight were the chalet hosts and the food! Olly and Meg did such a great job of looking after us. The food was fantastic, every meal delicious and plentiful portions! The wine selection was great and there was tons of it! Would really recommend catered chalet option with BMST as the value for money was amazing!

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Chalet, great location and great time

This was my second visit in as many years to Chalet Cabri with Buildmyskitrip.
If you’re looking for the best location in Val, this is it! 5 seconds to Ski School, 1 minute to the lifts and 3 minutes to the town. It’s simply perfect.

From the back office team, website dashboard to manage your trip and of course the resort staff and chalet team you will feel so well looked after.

The Chalet is awesome, sitting in the hot tub watching everyone trudge back to their chalets is fantastic and the food is out of this world.

Stopping looking and book this place

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic and highly recommended

Build My Ski Trip were fantastic from start to finish. Really helpful throughout the planning phase, and the chalet accommodation and food were truly excellent as well. I would not hesitate to recommend BMST to others.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Absolute Magic

We have been home from our magical trip to Val Thorens for just over a week and are in complete withdrawal; so much so that we are scheming how to make this a bi-annual tradition. From planning to execution every element of this trip was flawless. The staff could not have been kinder or more accommodating- is there anything better than coming home from a perfect day on the slopes and finding a fresh baked treat? Fran and Meg took care of every question, request, and need with grace and expertise. We would give this trip and experience 50 stars if Build My Skitrip would let us. Thank you for making this dream we didn’t know existed come true!

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Family Ski Trip

Build My Ski Trip created a wonderful pre-Christmas ski trip for us and we would definitely book with them again! The catered chalet was lovely- welcoming, warm, spacious and immaculate. Our hosts were amazing- Megan looked after us and the chalet fantastically and Adam’s food was superb. Definitely the best food and wine we have had on a ski holiday! The large hot tub was a real bonus and we really enjoyed relaxing in it after a day’s skiing. All in, a fabulous family trip for all of us. BMST’s attention to detail before, during travel and afterwards was exemplary.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

We had the most wonderful holiday in Val d’Isere during Xmas week. The chalet staff were exceptional, nothing was too much trouble, they adapted menus so everyone was happy. Every meal was delicious. The chalet was spotlessly clean and the entrance(s) cleared of snow - we had lots of snow!
Communication from first enquiry to day of arrival was great, always ready to answer any questions, if not immediately then within a few hours.
They offer help with ski passes, equipment hire etc which we didn’t use but could be very useful for others.
I wouldn’t hesitate to recommend BMST. Thank you for an amazing Christmas break.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ for Buildmyskitrip

We were on the brink of booking a ski trip through another company when a last minute online search led us to chalet cabri and Buildmyskitrip. Our first contact with Maddy at Buildmyskitrip set the tone for all our dealings with the team. We got through to Maddy straightaway and she did a great job of finding out what we wanted and was very knowledgeable. The website was easy to navigate and being able to manage the booking on line was a great way to be able to add to our initial booking as it suited us. I always got an immediate response to any queries and help with booking ski lessons, restaurants and transfers. The chalet was true to the online photos and our hosts and chef couldn’t have been more friendly and helpful. Every meal was delicious and always plenty of it. Our chef asked us for any particular favourites we would like for breakfast, and she would accommodate all our requests as to mealtimes and whether the children ate with us or earlier. The chalet was always clean and beds made with the right teddy on the correct children’s bed. Buildmyskitrip did indeed build our ski trip but it also delivered the best ski trip too. Thank you very much to all the team - we hope we can come back next year.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Sabot penthouse in Val…

We stayed at the Sabot penthouse in Val thorens. The apartment exceeded my expectations. It was spacious and modern and the chef provided excellent meals for us. The location really is right in the slopes and a step away from the bars and restaurants. I would 100 % recommend build my ski trip to anyone.

28 December 2024
Unprompted review
Rated 4 out of 5 stars

Cosy chalet close to everything

The chalet is very cosy and traditional with a nice space to chill/ watch movies. It is close to everything!

The bedrooms are spacious and comfy with good beds. But the interior of the chalet is very old fashioned, could definitely use some new furniture.

Service / all staff really nice and good, as well as most of the food although for is the portions were way to big and a the meals a bit too heavy / rich / UK style.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Chalet Triglav, Tignes

The team at BuildMySkiTrip could not have done more to ensure we had a fantastic trip to Tignes. In particular thanks to Joss, Una, Emily and Ollie who kept us well fed and watered in the lovely Chalet Triglav.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Best time at Artayma Chalet!!

Had the best time at Artayma Chalet @Tignes! The place left me speechless, the chef cooking was 10/10 (his attention for detail was amazing)!! And the hosts were the friendliest people, they always made you feel like at home.
Would definitely recommend and can’t wait to come back next year!

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Our ski holiday with Build My Ski Trip…

Our ski holiday with Build My Ski Trip was absolutely unforgettable. From the moment we started planning, Laurence made everything so easy and stress-free, taking care of every detail so we could just enjoy ourselves.

The team in Tignes was incredible. Our hosts— Molly 1, Molly 2, Katie, Johnathan, Louie—were so friendly and welcoming, making us feel completely at home. Chef Reese absolutely spoiled us with his amazing meals every day. The duck was a standout dish, and the freshly baked cakes waiting for us each afternoon after a long day on the slopes were the cherry on top. Every meal felt like a celebration, and we looked forward to the food as much as the skiing!

Ollie, the Tignes Manager, was always on hand if needed, to make sure everything ran smoothly (which it did). His local knowledge and helpful attitude added so much to the experience.

Tignes itself was breathtaking—an incredible resort with fantastic skiing and so much to explore. The trips over to Val d’Isère were such a bonus, giving us even more variety and adventure.

What made the trip even more special was that my friends got engaged while we were there!

If you’re thinking about booking a ski holiday, I can’t recommend Build My Ski Trip enough. The service, the team, and the overall experience were exceptional. I’ll definitely be booking with them again!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Chalet in Tignes

We have booked a chalet in Tignes for a large party. Ben has made it very easy for us to arrange all the extras the we need including transfers, and ski tuition. We will be booking lift passes and equipment hire shortly using his web site.
We are looking forward to our holiday.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Great booking exp

Great booking exp - super helpful with v large group! Ben esp had been amazing at organising and helping.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Superb service - Helpful, friendly and professional

We had a great experience booking. We were looking for a chalet in Val D’isere for 9 people. I found one and enquired.

Maddy was lovely and not only did she send me all the details that I had requested for the chalet we were considering - she sent me two more possible chalets for the same dates and we chose one of them because the location was so much better.

We are looking forward to our holiday to celebrate our middle daughter’s 30th and my husband’s 80th

Maddy was so helpful answering questions and sending me lots of information about lift passes and lessons plus childcare.

I also spoke to her because I got in a mess firming up the booking on line and she was so helpful and professional. It was very easy to book but I changed from 8 people to 9 so she needed to adjust the pricing. If I hadn’t been mucking around with numbers of people it would have worked perfectly.

I’ve never used this firm before but I was so impressed.

Thanks Maddy - we cannot wait for our holiday in January.

26 July 2024
Unprompted review

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