Budgetpoint Reviews 44

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

The trustpilot website links to budgetpoint.co.uk but the budget point online is budgetpoint.uk which is questionable, none of their telephone numbers are active and the number on their website isn'... See more

Rated 3 out of 5 stars

Bought something a week ago. No update, no nothing, no contact, no responses. Appealed to paypal, then a refund was given. Waste of time. I didn't request a cancellation. Since you have no c... See more

Company replied

Rated 5 out of 5 stars

Bit reluctant to purchase as I'd never heard of Budgetpoint before and they don't have the flashiest website like competitors. However, the price kept nagging me so I bit the bullet. Initial comms wer... See more

Rated 1 out of 5 stars

The one thing i would say is these people are not reliable. Do not buy stuff from them.Very disappointed as my order never arrived. When you try to call them they never answered. I feel the online fo... See more

Company replied

Company details

  1. Game Store
  2. Electronics Store
  3. Garden Center
  4. Security Equipment Store

Information provided by various external sources

We ensure customer gets low prices for trusted renowned brands.


Contact info

2.9

Average

TrustScore 3 out of 5

44 reviews

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Rated 1 out of 5 stars

Don't fall for this website.

The trustpilot website links to budgetpoint.co.uk but the budget point online is budgetpoint.uk which is questionable, none of their telephone numbers are active and the number on their website isn't even a real number.
I ordered a very expensive item on the 10th, they asked for more personal information a few days later, and then about a week later they contacted me and said the item was out of stock and they were issuing a refund. 5 working days have passed and no refund has been issued. I suspect that this is a fraudulent website, and would currently advise not to use the service. I'm going to wait another 24 hours before reporting to my bank.

10 November 2024
Unprompted review
Rated 4 out of 5 stars

Hi Budgetpoint

Hi Budgetpoint

Please can you check your email with my mobile number for the delivery. Please can you dispatch and ship as soon as possible? Please contact me thank you!

25 November 2024
Unprompted review
Rated 3 out of 5 stars

Dont Bother

Bought something a week ago. No update, no nothing, no contact, no responses. Appealed to paypal, then a refund was given.

Waste of time.

I didn't request a cancellation. Since you have no customer services I had to go through PayPal to wonder what was going on. I suspect you are advertising products to sell that you don't have.

12 August 2019
Unprompted review
Budgetpoint logo

Reply from Budgetpoint

Dear Alan,

Its quite surprising how could it be a week, when you placed order on 8th Aug and today 12th Aug was the second working day since then.
We have contacted you and you requested for cancellation of the order today on 12th Aug and we have already refunded you.

Have a good day.
Kind Regards,

Rated 1 out of 5 stars

Very poor.

Item was very poorly packaged and badly damaged on delivery. Nobody answers the customer service phone number. Frustrating and disappointing experience.

20 July 2019
Unprompted review
Rated 4 out of 5 stars

Great product, great price quick delivery

Great product although not used it yet and a great price. Speedy delivery and good update with delivery. Would have given 5 stars but came badly packaged in just brown paper with a bit of plastic round it with no box and the item itself on show so had a few scuff marks from delivery which it will get in use anyway
Apart from packaging I am very happy and would use this company again

11 July 2019
Unprompted review
Rated 5 out of 5 stars

Very quick service

Very quick service. I got confused over the delivery info but it all came together in the end. Good communication. Would use again.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

I bought a Microwave Oven and it…

I bought a Microwave Oven and it arrived about 3 days later, it was the best price i could find on the web. User friendly ordering and very swift delivery via Royal Mail. The only issue I had was the failure to update the order tracking information. Would definitely buy some more goods from Budgetpoint.

30 March 2019
Unprompted review

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