Budgetlight Reviews 591

TrustScore 4.5 out of 5

4.7

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Company details

  1. Lighting Store

Written by the company

Unsere Angebote richten sich an Privat- und Gewerbekunden, unser Sortiment besteht unter anderem aus Produkten von Topmarken wie Noxion, Ledvance, Osram und Philips.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

591 reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Branded products at very competitive prices

Made multiple purchases and they always came in quickly and well packed.

The products themselves are genuine brands Philips, Osram,... yet by far cheaper than on any other site I visited.

17 May 2021
Budgetlight logo

Reply from Budgetlight

Dear Sir or Madam,
thank you for your feedback. We are happy to hear that you are satisfied with the service of our company. For any further questions do not hesitate to contact us.
Best Regards,
your team Budgetlight.

Rated 5 out of 5 stars

Super

Super".............

5 April 2021
Budgetlight logo

Reply from Budgetlight

Lieber Kunde,

es freut uns, dass Sie positive Erfahrungen mit unserem Online-Shop gemacht haben. Unsere Lichtexperten sind gerne jederzeit wieder für Sie da.

Ihr Team Budgetlight.

Rated 2 out of 5 stars

Poor customer service

I needed to send some products back and it took them several weeks to come back to me, and when they did, the answer was hilarious - they thought that because a lot of time has passed since my request, that it resolved itself?!?!? Customer service 0/10 right there.

However, my request was passed on to an actually competent customer service rep exactly one month after my initial request, and Mrs. Wodatschek handled it all very professionally, and she is the only reason why I don't give 1 star.

21 January 2021
Budgetlight logo

Reply from Budgetlight

Dear Sir or Madam, thank you for your review. We are sorry to hear that there were difficulties with your delivery and apologize for this. Please note that due to Covid-19 restrictions, there has been an increased volume of orders, which has resulted in processing delays in individual cases. We are happy to hear, that our Customer Service was able to help you eventually. We take your review very seriously and hope to be able to satisfy you again in the future.
Your team from BudgetLight

Rated 5 out of 5 stars

quick and easy

17 January 2021
Budgetlight logo

Reply from Budgetlight

Dear Sir or Madam,
thank you for your feedback. We are happy to hear that you are satisfied with the service of our company. For any further questions do not hesitate to contact us.
Best Regards,
your team Budgetlight.

Rated 5 out of 5 stars

Everything worked well - the order was delivered fast.

Everything was fast and prompt. No complains.

11 January 2021
Budgetlight logo

Reply from Budgetlight

Dear Sir or Madam,
thank you for your feedback. We are happy to hear that you are satisfied with the service of our company. For any further questions do not hesitate to contact us.
Best Regards,
your team Budgetlight.

Rated 5 out of 5 stars

PERFECT

prompte Lieferung, Verpackung einwandfrei, super Preise - alles perfekt.

prompt delivery, faultless packaging, very good prices - everything perfect.

18 September 2020
Unprompted review
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