Best airfares! This is my second time booking return flights with BudgetAir for travel between Almaty and Port Moresby, and I've had a great experience both times. The biggest advantage for me is t... See more
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Review summary
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Very easy to use. Very considerate to (potential) late ticket arrival (they directly mention that we have to be patient for 3 days untill the tickets arrive by email). Mine arrived the same day. But s... See more
Company replied
It's not the first time I use budget air service. I recommend it because unlike others it's honest and there is no hidden costs.
Company replied
Everthing was smooth and quick, I hope the travel will be the same like the reservation process.
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4.3
Excellent
532 reviews
Asks customers to review
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I did't receive the tickets in an…
I did't receive the tickets in an email, found them on the web, but waited 96 hours as stated.
25 June 2026
Reply from BudgetAir.lv
We appreciate your feedback. We understand the importance of receiving tickets promptly and are happy to confirm your etickets were sent 2 minutes after payment:) Please check your email including spam. You can also get a copy on your budget air my account. Have a great trip. KInd regards Klara
Exelent
Theay are great .....
I can buy air ticket imidlety.....
A fev hauers before fly........
Great and thank you
2 July 2026
Reply from BudgetAir.lv
We're so happy to hear that our service allowed you to book your air ticket immediately, even just a few hours before your flight! We truly appreciate your kind words.
Reply from BudgetAir.lv
We're so glad to hear that our booking process was easy for you! We appreciate your positive feedback.
Easy and convenient
30 June 2026
Reply from BudgetAir.lv
Thanks for your 5 star review, we appreciate it!
Reply from BudgetAir.lv
We appreciate you taking the time to let us know. We will await your reply when it's convenient for you. Have a great trip!
Reply from BudgetAir.lv
We are so happy to hear you've enjoyed your experiences with us! Thank you for your continued support.
Everything was fine
Everthing was smooth and quick, I hope the travel will be the same like the reservation process.
26 May 2026
Reply from BudgetAir.lv
We're so happy to hear your reservation process was smooth! We hope your upcoming travel is just as wonderful. Thank you for your kind words!
I've just bought the ticket
I've just bought the ticket, so in order to rate it excellent, I need to, at least, complete my travel, and then have enough information to rate you excellent.
21 June 2026
Reply from BudgetAir.lv
Hello Jelena,
That is a very fair point. It completely makes sense that you would want to complete your journey and experience the full service before providing an excellent rating.
Your booking is fully confirmed and ready for your upcoming travel. The reservation details are being monitored to ensure everything goes smoothly.
Kind regards,
Steve
BudgetAir
Reply from BudgetAir.lv
We appreciate your feedback regarding your past transaction and ticket booking. We are always working to improve our services for everyone.
Reply from BudgetAir.lv
We are so glad you recommend us! Thank you for your continued support.
luggage information was wrong and…
luggage information was wrong and misleading. I paid extra to have registered luggage but at the end it is only for one of the trips. And I did pay attention, nowhere it was specifying it was applying only to one flight! Now I will have to pay extra to have luggage on the second flight.
25 June 2026
Reply from BudgetAir.lv
We are sorry to hear about the confusion regarding your luggage. We understand your frustration with the unexpected extra cost for your second flight. We are reviewing our information to ensure clarity for future bookings. We will also reach out to you to see how we can support you. Kind regards Anne
Problem
Ich habe sie gebeten, den Namen in Burján Lászlóné zu ändern, aber sie haben es nicht getan.
24 June 2026
Reply from BudgetAir.lv
Hallo Laszlone,
Danke für das Feedback.
Eine korrekte Namensschreibweise auf dem Ticket ist für eine reibungslose Reise wichtig. Im System ist bisher keine entsprechende Anfrage zur Namensänderung in Burján Lászlóné eingegangen, weshalb das Ticket noch unverändert ist. Die Korrektur wird gerne in die Wege geleitet, sobald die erforderlichen Daten vorliegen.
Eine E-Mail ist bereits unterwegs, um die Kopie des Reisepasses sicher anzufordern, damit die Anpassung des Namens schnellstmöglich geprüft und durchgeführt werden kann.
Mit freundlichen Grüße,
Steve
BudgetAir
Reply from BudgetAir.lv
We are so glad to hear everything was quick, clear, and nice! Thank you for your kind words.
You didn't put the booking reference…
You didn't put the booking reference number for a night flight and you don't offer any customer service in the night.
23 June 2026
Reply from BudgetAir.lv
Hello Corinias,
Thank you for sharing this feedback.
Locating the booking reference number is essential for a smooth journey, especially for a night flight. The reservation details show that the airline reference code is included on the issued eectronic tickets.
To ensure total availability, customer service support operates 24 hours a day, 7 days a week via chat, phone, and email. However, no incoming contact was registered from this account during the night.
An email is being sent right away containing a screenshot that clearly shows where to find the booking reference on the travel documents to make managing the flight easier.
Kind regards,
Steve
BudgetAir
Reply from BudgetAir.lv
We're glad to hear you enjoyed your experience with us.
Good service, I received tickets on the time
Thanks 😊, I am using first time this company, but I am happy for first time!
13 June 2026
Reply from BudgetAir.lv
We're so glad you had a positive first experience with us! Thank you for your kind words.
Reply from BudgetAir.lv
We're glad you enjoyed your experience. We appreciate your feedback.
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