Budget Car Rental Ireland Reviews 567

Very bad experience at Avis/Budget car rental at Dublin Airport. Be very careful! When I picked up the car, they did not really explain the GBP£2,000 hold on my credit card. They did not walk me to the car or point out any existing marks physically (ie. scratches, or dents) when I picked it up. When I returned the car a couple of days later, they said there was one dent and other scratches. I only drove 75 miles, and the car was parked safely at night. They then proceeded to rush me through checkout and did not provide me with a clear note of the alleged damages. They then proceeded to bill me over GBP£1,200 for one dent and other scratches. They said everything needs respraying. I did not cause the dent or the scratches, and they took the money out of the GBP£2,000 held on my credit card. My advice to anyone hiring with AVIS/Budget at Dublin airport is to take lots of pictures of your car when you pick it up and email it to customer services before you drive away. When you bring it back, also take pictures so they cannot dispute matters at a later date. I think I am paying for other people's dents and scratches, and I do not think they have been fair or reasonable.

I hired a car thru easyJet when I flew into belfast. Fella at the desk was good, I told him I never hired before.he gave me the key, told me where to pick it up. It was night time so I never seen the car before collecting. He told me there was damage on it. He said they knew about it, not to worry. I just dropped it off, first thing the fella who signs it in says, there's damage on the door and it's not marked on the sheet. I never seen the car before I collected it, but I was smart enough to take photos before I moved it. Shows damage all around it, even the bumper had a dent. I don't care that the car was dented, it done the job. But don't try and con other people into being responsible for it, that's just bad craic. You know the car is in a damaged state, you take the hit, not us.

Another great car rental from Budget at Dublin Airport. A lovely audi A3 immaculately presented. Staff are always credit to Budget. See you again soon.
Thanks

John Caton

Friendly and helpful staff at Cork Airport when collecting and returning the hire car

The team at Budget/Avis at Dublin Airport are friendly and efficient. They take care of my car hire needs on my frequent visits to Dublin.

I hired a car for a city break in Dublin in January. Although there was a bit of a Wait at the desk, the staff were friendly and helpful. I sustained some minor damage to the car during my trip and again the staff were helpful and efficient in the documentation I needed from my insurance claim. Kasia at the desk was particularly helpful. A word of advice: the car park for rental returns is quite a distance away from the airport terminal so check out the transport times in case you miss your flight. Possible to drop the car off at the airport itself, but this will cost you.

Excellent service again from Budget Car Rental. I have booked with Budget numerous times over Europe and will continue to do so. All honest and upfront, no hidden extras. Thank you!

The staff in Killarney were amazing and so so helpful. The car was perfect also. Highly recommend!!

Excellent customer service
It was made extremely simple to get and return the car
I would recommend this car hire service to all travelers from knock airport.

This is the best car hire company at knock airport, I never have any issues when collecting or returning any cars unlike other car hire companies I’ve used at knock airport

The condition of two hire cars that was collected from belfast international airport was a total disgrace.
The first car was rejected as the drivers door was bent after someone tried to force it open.
The second car wasnt washed and had a big score up the side of it.
The condition of these cars were a disgrace .
Never again .

Great service.Helpful staff. Good car. highly recommend, this is my 4th time used budget and always great service

fast service, attentive & helpful staff. The car was good.

Worst experience ever, I tried to use my BLACK MASTERCARD CREDIT Card with >€100,000.00 of limit and they didn’t accept it because the bank linked with it is a digital bank. Yes it is guys we are in 2026 and that account is an investment account and the bank is fully licensed and operates as a normal bank.
Next time change the policies and/or new staff training of card design misconceptions, fully licensed banks, luxury card, etc.
P.S. I have already used it in Greece, Spain, and Switzerland with different car rental companies, and I had no problems whatsoever. But in Ireland they are having some kind of misconceptions of it as far as I can see.

P.S.2 : the booking and confirmation numbers are provided below and by email as well:

Booking number: D013043763
Confirmation number: R2CLDX
Location: Cork airport
Supplier: Budget

Budget car also operates avis and believe me their cars are dangerous to say the least. Broke down after 77km had to replace and the replacement had zero break pads. Staff at the desk rolled their eyes like it was my fault. I cancelled the booking and still ended up getting charged for using a un driveable car and I fear that they will try to hit me with further charges as the cash is not back in my account yet.

always use budget at knock airport. Never had an issue. service quick and friendly.

Very good great experience

Very friendly and informative staff on duty desk..Nothing was too much trouble.
Will definitely book with Budget next time I'm back in Ireland.

Good price for a decent size car in great condition. Friendly and efficient service on both collection and return.

At Dublin airport arrivals yesterday afternoon I had a great experience with the lady at the arrivals desk. Friendly, polite and professional, moreso than at other companies I've used. I'll definitely recommend Budget to friends and family as a result.