Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... See more
Company replied
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See what reviewers are saying
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... See more
Company replied
Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... See more
Company replied
The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... See more
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Company details
Written by the company
Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.
Contact info
8 COMMONWEALTH LANE, 04-02, 149555, Singapore, Singapore
- support@bubblegum.co
- bubblegum.co
4.5
Excellent
265 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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People also looked at
Easy of use the system
The ease of the system, rate of the policy insurance and coverage premuim are highlighted as well
3 May 2023
Reply from Bubblegum
Hi Juls,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to purchase online
Easy to purchase but didn't receive policy documents showing the coverage in details which should be incl.
30 May 2023
Reply from Bubblegum
Hi J Lee,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please send an email to support@bubblegum.co and we can assist you on the policy document by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Non-existent support once sale was completed
In order to add a named driver, I was told to submit the details via WhatsApp to the agent after purchasing the car insurance. Asked for a straight-through way to do this via the system as it concerns personal data, but all I got was no-response after this sale closed. Buyer beware - it’s early days and I’ve already experienced being ghosted once the sale is done. Lousy customer service on MoneySmart’s side… don’t think you can trust them to handle the customer support. They’re just in for the agent commission.
11 May 2023
Reply from Bubblegum
Hi SL,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
after 2 weeks still have not receive my…
after 2 weeks still have not receive my policy docs
27 April 2023
Reply from Bubblegum
Hi,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Reply from Bubblegum
Hi Izam,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy completion of form
15 May 2023
Reply from Bubblegum
Hi Mala,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Reply from Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Convenient and save time
Buying insurance online save time and money, the only disadvantage is no one will answer your enquiries if in doubt.
15 May 2023
Reply from Bubblegum
Hi Tan,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please reach out to us if you need any help. We are here to help.
Regards,
Bubblegum Customer Support
2 faces of Bubblegum - the good, the bad and the ugly
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no response from the same agent, sad! Perhaps a gimmick, cheat or empty promise - care to enlighten, Bubblegum!
Addendum:
The agent replied to me after the feedback. And to conclude: It's real! It's not a gimmick after all
13 May 2023
Reply from Bubblegum
Hi Desmond,
We’re really grateful and appreciate you taking the time to share your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co with any further comments, concerns, or suggestions you wish to share as we will strive to provide you with better service in the future.
Regards,
Bubblegum Customer Support
Reply from Bubblegum
Hi Hajrah,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Excellent Customer Service
Was in doubt on certain matters so decided to whatsapp them. Wow they replied quite fast and cleared our doubts with references to their documents.
Great
13 May 2023
Reply from Bubblegum
Hi Calvin B,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to apply
26 April 2023
Reply from Bubblegum
Hi Peter,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Staff Services And Good Value
17 May 2023
Reply from Bubblegum
Hi Jack,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Very easy to renew insurance.
Easy and straightforward when buying the insurance through the website. I can easily compare and decide the different plans for car insurance.
12 May 2023
Reply from Bubblegum
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Very good and fuss free
Very good and fuss free, experience buying car insurance from bubblegum. It is cheaper than most insurance companies too. It remains to be seen if claims are good too.
4 May 2023
Reply from Bubblegum
Hi Yao Zhong Teo,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
User friendly app
User friendly app. Most info auto populate with Singpass log in. Can further improve with more discounts, better deals and giveaways
11 May 2023
Reply from Bubblegum
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Easy to buy with good coverage
Easy to buy with good coverage
Very easy to buy and comes with quite a comprehensive coverage
10 May 2023
Reply from Bubblegum
Hi Manish Singh,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Cheap coverage with promo code plus…
Cheap coverage with promo code plus free servicing at partner workshop.
11 May 2023
Reply from Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Very easy to use
11 May 2023
Reply from Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Buying Motor Insurance via Bubblegum
As this is my first time buying motor insurance through bugglegum and so far, I find their price is quite competitive. I hope the after sales service will be good too. If their service is good, will recommend to my other friends
3 May 2023
Reply from Bubblegum
Hi Beramy,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
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