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BTG Eddisons Property Auctions Reviews 

1,063
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, ensuring pleasant and informative interactions. The service is frequently highlighted as excellent, with many noting the efficiency, clarity, and ease of the auction process from start to finish. People also appreciate the guidance on pricing, which often led to sales exceeding expectations. However, some customers noted concerns regarding unexpected or unclear fees, with instances of charges being disputed or perceived as undue. A few others felt there were issues regarding property values or the auction process, including concerns about the accuracy of information and the bidding process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive, describing it as professional, efficient, and friendly from start to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional level of... See more

User experience

Customers consistently note positive experiences with user experience, finding the process very quick, easy,... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the achieved... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BTG auction are clear, transparent , updated in real time and very friendly service from the team if you speak with them regarding any queries. all legal packs uploaded early, leaving plenty if tim... See more

Company replied

Rated 5 out of 5 stars

It is 30 years since I last had dealings with Adrian at Mark Jenkinson. My memories are of a charming snd efficient man. Nothing has changed. His clarity on what my expectations from an auction might... See more

Company replied

Rated 5 out of 5 stars

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker ro... See more

Company replied

Rated 5 out of 5 stars

We’re a property trader and use BTG on a regular basis. I’ve worked with Scott for many years and he’s always approachable, knowledgeable, and happy to help no matter what’s needed. Suky, the senior... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Commercial Real Estate Agency
  4. Real Estate Agents

About BTG Eddisons Property Auctions

Written by the company

We are BTG Eddisons Property Auctions

Blending the property auction prowess of Pugh, Mark Jenkinson and SDL, we bring together two centuries of expertise to deliver a five-star service to thousands of people like you, every single year.

From residential homes to commercial premises and land, our property auctions deliver speed, simplicity and certainty to thousands of buyers and sellers across the UK.

Drawing together two centuries of expertise, we deliver a five-star service. With a process that’s proven to work wonders for any person and every property.

What We Do
Building on our strong property auction heritage, BTG Eddisons Property Auctions provides a comprehensive and flexible auction service designed to meet the needs of today’s property market. We sell a wide range of property types including residential homes, commercial premises, mixed-use buildings, development opportunities and land, working with private sellers, investors, corporate clients, local authorities and professional advisors.

Our property auctions are structured to deliver speed and certainty, with clear timelines and transparent terms that give both buyers and sellers confidence from start to finish. By combining traditional auction principles with modern online technology, we make property auctions more accessible while maintaining the integrity and professionalism our clients expect.

Expert Support at Every Stage
From the initial conversation through to completion, our experienced auction team provides hands-on guidance and practical advice tailored to each property and client. This includes realistic pricing strategies, targeted marketing campaigns, and access to a national database of active bidders.

As part of the wider BTG Eddisons group, we are supported by an extensive network of property specialists, allowing us to draw on in-depth local knowledge and specialist expertise whenever required. This integrated approach ensures each lot is positioned to achieve the best possible outcome.

A Trusted Route to Market
Whether you are selling a single property or managing a portfolio, BTG Eddisons Property Auctions offers a reliable and efficient route to market. Our growing bidder database, national reach and proven auction platform means properties are exposed to serious, motivated buyers from across the UK and beyond.

Above all, we pride ourselves on delivering a professional, straightforward service built on trust, experience and results.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,063)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient and friendly service.

Efficient and friendly service.
Provided help every step of the way and communicated frequently. Sold our flat quickly after no progress with regular agents. Would definitely use them again

21 November 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

Exceptional

When I decided to sell a property through auction (which was a completely new thing to me!), the first thing that struck me was the level of communication I received from the team at SDL which really helped make the process stress free.

Our contacts through the sale at SDL were Scott Light, Sally Bull and Sam Rashid who were always on the end of the phone if I had any queries and I found nothing but a professional approach with dedication from day one, right until we'd completed the sale.

Would definitely recommend, and wouldn't think twice about using them again.

14 November 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review! And thank you too for your wonderful feedback on Scott, Sally and Sam. Congratulations on your sale.

Rated 5 out of 5 stars

SDL Superb Diligent Laudable

Recently needed to sell family home and looked at options for doing so, settling on selling by Auction.
Not knowing a thing about the Auction process or how it works, i was a little apprehensive, I needent of been. Contacted SDL auctions and met Scott Light who put me at ease about the whole process, explained everything clearly, the stages and best options for my situation. Scott was confident and reasuring in his manner
Before contacting SDL i contacted a number of local solicitors and settled on one to handle conveyancing side and legal pack. It was soon evident that the solicitors i selected had little idea of the auction process and its need for quick completion.
Contacted Sarah Miles who suggested another firm of solicitors, who were excellent.
As you would expect, there were hiccups along the way, but Sarah and her team, took care of everything. Communication was also superb, letting me know how the process was progressing, at all stages.
SDL and the team were exemplary from start to finish, would i use them again, would i recommend them, absolutely yes.

RW.

30 October 2025
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Reply from BTG Eddisons Property Auctions

Thank you so much for your lovely 5 star review and feedback for Scott and Sarah. We're delighted you had such a great auction experience - congratulations on your sale!

Rated 5 out of 5 stars

Very proactive staff

Very proactive staff. Really go the extra mile to sell property. Far better than any other agents I have used. Would recommend to anyone thinking of auctioning their property.

5 November 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and positive feedback!

Rated 5 out of 5 stars

Excellent service - would use again

Excellent service. Plenty of information to explain for us as we have never sold via auction before.
Fast sale and very efficient at overcoming some difficulties with Microsoft issues. Would definitely use again.

3 November 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

I would highly recommend SDL Auctions.

I would highly recommend SDL Auctions.
From start to finish I was always informed what was going on and what to expect. Any questioned i asked were answered immediately
Made what I thought would be a stressful and daunting experience very simple and easy.

3 November 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Excellent customer experience

Brilliant company. I failed to log on when my lot was due to be sold so operative phoned me and I bid by phone. We had a software outage during sale and company handled it and rearranged sale for two days later

31 October 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 1 out of 5 stars

I wasn't happy with the treatment I…

I wasn't happy with the treatment I received from Mr Christopher on my plot KG22 Gateacres Liverpool hence my disaffection and dissatisfy with SDL Property Auctions. He went out extra mile to deceive me. Hence my rejection of the auction conducted on yesterday 31st November 2025.

31 October 2025
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Reply from BTG Eddisons Property Auctions

We're very sorry to receive your review and feedback. Your plot of land was sold in our auction following discussion and agreement with you on the auction process, guide price and reserve price. We acknowledge that you are upset with the outcome, however we would like to make it clear that at no point were you deceived about the process. We worked with integrity and dedication to achieve the best price possible for you on auction day.

Rated 5 out of 5 stars

Brilliant service

Brilliant service from Sdl auctions, prompt response to any queries, brilliant communication at all times. Can't fault them. Used them twice now and both times excellent. Would highly recommend.

29 October 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your five star review - and congratulations on your sales. We look forward to working with you again soon.

Rated 5 out of 5 stars

Best auction house for vendors!!

From the very start Jazmin has been extremely professional, checking in with me including regular updates regarding viewings.

On the day of auction, I was absolutely amazed at the price achieved for my lot and look forward to using SDL Auctions again in the future.

29 October 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review! And congratulations on your sale. We're delighted to hear you enjoyed your auction experience with Jazmin and the team.

Rated 5 out of 5 stars

Scott and SDL Auctions were a pleasure…

Scott and SDL Auctions were a pleasure to deal with.

They acted really quickly and got the property sold at auction for a fair price and very quickly.

24 October 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Easy and efficient service

Easy and efficient service. Looking forward to doing some more business with you.
Many thanks

26 September 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Requested Viewing

I recently made an enquiry, and I was very impressed with the level of service I received. Nicci, in particular, was outstanding — she responded to my enquiry promptly and went out of her way to find solutions that suited my needs. It’s refreshing to deal with someone who genuinely cares about accommodating clients and ensuring a smooth experience. Highly recommend both Nicci and the team!

23 October 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you had such a good experience working with Nicci and the team!

Rated 5 out of 5 stars

Sold after auction

Sold after auction - Followed up with viewings after auction and had an offer and then sold, but still with auction criteria

15 October 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

Rated 5 out of 5 stars

Excellent professional experience

Excellent service, very organised and professional. The house sold for much more than expected. I watched the auction online it was nice to see the live action on my screen at home. Again very professional, overall an outstanding experience.
SDL worked with Hannells the local estate agent, this was a seamless experience, excellent service from Hannells too who went out of their way to help us.

25 September 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale. It's great to hear you enjoyed your experience with us and our auction partners.

Rated 5 out of 5 stars

Have patience!

Personally a great experience, SDL were fast, efficient and very helpful from start to finish!

29 September 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Very convenient

Very convenient, just send everything online and they take good care of your property.

29 September 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

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