Industry leaders btcmarkets.net have been with me on my crypto journey for over a decade. I’ve tried other operators and cannot get past the professionalism and human touch combo you find at BTC marke... See more
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See what reviewers are saying
I have been using BTC Market for quite some time now, and I have never encountered any issues whatsoever. I believe it is a site where one can trade with peace of mind. I am of a certain age and my g... See more
Company replied
Beware of this exchange before you lose your hard-earned money like I did. I just liquidated my portfolio which was worth approximately $6k immediately before trading and invested in a few coins.... See more
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My true thoughts are that btc markets has been excellent to deal My only issue is that new user's who are a bit computer illiterate have trouble navigating the procedures needed to transfer cryp... See more
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Company details
- #2 of 6 best companies in Cryptocurrency Service
- #7 of 12 best companies in Currency Exchange Service
About BTC Markets
Written by the company
BTC Markets is Australia's most liquid marketplace for trading blockchain assets such as Bitcoin (BTC), Ethereum (ETC), Ripple (XRP) and Litcoin (LTC).
The exchange aims to provide clients with an efficient, secure and reliable trading platform. Its services are available to individuals, organizations, and Self-Managed Super Funds.
With a geographical focus on Australia, the exchange offers a range of AUD and BTC trading pairs with tiered trading fees. BTC Markets is both an on and off-ramp for Australian Dollars (AUD) with free instant AUD deposits and withdrawals.
The exchange features a range of products including an industry-standard trading API, advanced order types, tax reporting, and batch order management. BTC Markets has an Australian-based client services team.
Contact info
Melbourne, 3000, Melbourne, Australia
- https://support.btcmarkets.net/hc/en-us/requests/new
- btcmarkets.net
You should know
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very easy to use
Very easy to use. Way easier than Binance and even coinbase.
Very limited number of crypto coins you can purchase though.
So great for beginners with ease of use, and also for those with portfolios limited to key coins.
Also Australian so gives more confidence.
11 November 2025
Reply from BTC Markets
Thanks so much for the review! We’re really glad to hear you’re finding the platform easy to use and that being an Australian exchange gives you confidence. We appreciate the feedback on our coin selection - we aim to prioritise quality and compliance, but we’re always reviewing new listings to expand our offering responsibly.
Quick transaction
Quick transaction to return funds back into our offset bank account.
18 November 2025
Reply from BTC Markets
Thanks so much for the 5-star review! We're really glad to hear your transaction back into your offset account was quick and seamless. If you ever need a hand with anything else, we’re always here to help.
Not using this site anymore 23$ fee for…
Not using this site anymore 23$ fee for transferring is unreal I left crypto.com for the same reason been with them for years to just a stupid ass fee
18 November 2025
Reply from BTC Markets
Thanks for the feedback - we really appreciate you taking the time to share it. Our withdrawal fees are set by us, and we always aim to keep them as competitive as possible while covering network costs. That said, we’ll review this internally to see if there’s room for improvement. If you’d like us to take a look at your recent withdrawal or suggest cheaper options next time, we’re here to help.
Easy efficient transaction
17 November 2025
Reply from BTC Markets
Hi GI,
Thanks for your great feedback! We’re glad you’re enjoying the ease and efficiency of trading with BTC Markets.
They are quick to respond
5 November 2025
Reply from BTC Markets
HI J AND E LUA PTY LTD ATF J And
Thank you for taking the time to share your experience! We’re happy to know our team responded quickly and that we could assist you when needed.
Reply from BTC Markets
Hi Nick Bioxsome,
Thank you for the wonderful review! We’re glad to hear that you’re finding the BTC Markets app great and easy to use. We appreciate your support.
Safe and Reliable.Never had and issue .
8 December 2024
Reply from BTC Markets
Hi John Van Doodewaard,
Many Thanks for your stellar review! We're happy to hear BTC Markets has been reliable and trouble-free for you. We're here anytime you need support!
Very transparent and easy to use
13 November 2025
Reply from BTC Markets
Hi Murray Rogers,
It’s great to hear you’re enjoying the transparency and ease of use at BTC Markets. We work hard to keep everything simple and clear for our users.
Easy to use and honest
13 November 2025
Reply from BTC Markets
Hi David,
We're thrilled to hear that you find BTC Markets easy to use and honest. Providing a secure, transparent, and user-friendly platform is a top priority, and it’s great to know we’re meeting your expectations.
Reply from BTC Markets
Thanks so much for your review - we really appreciate your feedback and are glad to hear you’re happy with the balance we aim to maintain for our clients.
I like the charting but
I like the charting but
Recent flash crash of btc down to 132000 did not show up in last trade logs so not sure if it is a fake chart market or the trade logs are wrong
9 November 2025
Reply from BTC Markets
Thanks for your feedback - we appreciate you taking the time to share it. Please reach out to our support team so we can review the data and clarify what occurred.
Reply from BTC Markets
Thanks for the 5-star review! We really appreciate the feedback.
Reply from BTC Markets
Thanks so much for the 5-star review! We’re glad to hear you’re finding the platform easy to use and navigate - that’s exactly what we aim for. Appreciate your support!
Very easy transferring crypto
Very easy transferring crypto between exchanges even for some inexperienced like myself
11 November 2025
Reply from BTC Markets
Hi Alex,
Thanks for sharing your experience! We’re glad to hear that transferring crypto between exchanges was simple and straightforward. Making the process easy for users of all experience levels is exactly what we aim for.
Reply from BTC Markets
Hi Lorlene Mendoza,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you experienced quick clearing when withdrawing funds. Our team works hard to ensure smooth and efficient transactions
No issues moving funds around
2 October 2025
Reply from BTC Markets
Hi Annette,
Thank you for taking the time to share your experience and for the positive feedback! We’re glad to hear that you’ve had no issues moving funds around and that our platform is working smoothly for you.
Reply from BTC Markets
Hi William,
Thanks for the awesome review! Glad everything was instant and the service hit the mark. We’re here anytime you need us/
Everything always goes smoothly for me
7 November 2025
Reply from BTC Markets
Hi Peter Koslowski,
We're glad to hear that everything runs smoothly for you. We appreciate your support and are always here if you need anything.
Always reliable with instant transfers
7 November 2025
Reply from BTC Markets
Hi Kamo,
Thank you so much for taking the time to leave this review. We’re delighted to hear that you find BTC Markets reliable and appreciate the instant transfers. Providing a seamless and secure experience is our top priority.
Reply from BTC Markets
Hi Dezert,
Thank you so much for your kind words! We’re thrilled to hear you find BTC Markets smooth and easy to use. Our team works hard to create a seamless experience, and it means a lot to know it’s making a difference.
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