I was not able to login due to "account not available, please contact customer service", but I contacted customer support and BTCC solved the problem within 3 days. I am very nice surprised about BTCC... See more
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See what reviewers are saying
I joined the exchange coz they were offering bonuses for depositing. After I made a profit n try to withdraw the exchange halted my funds for a month. After talking to support endlessly they took away... See more
I’ve had an extremely frustrating experience with BTCC. It’s been over 6 months since I first contacted their support team about my blocked funds, and nothing has been resolved. I still canno... See more
The copy trading feature lets me replicate top-performing traders strategies. Filters make it easy to find leaders based on profit and loss records, win rates, and trading pairs.
Company details
Written by the company
Founded in June 2011, BTCC is one of the world's longest-serving cryptocurrency exchanges with the slogan "Exchange for a better future". BTCC prides itself on providing crypto futures trading services to users worldwide with market-leading liquidity, offering perpetual futures on over 300 cryptocurrencies and spot futures on over 200 cryptos, including BTC, ETH, DOGE, LTC, SOL, XRP, SHIB, and many more. Introduced in 2023, BTCC's copy trading is one of their user-favorite features, boasting a total of 600,000 total copy traders and 15,000 all-time lead traders since it was rolled out. With their new global brand ambassador, Jaren Jackson Jr., BTCC continues to expand its reach and educate users worldwide about crypto trading opportunities. As of June 2025, BTCC has over 9.1 million registered users worldwide, living up to its vision of making crypto trading reliable and accessible to everyone.
Contact info
200000, United Kingdom
- btcc.com
You should know
2.6
Poor
385 reviews
Replied to 32% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend
BTCC's copy trading changed my approach completely - great way to learn and earn simultaneously. The trading fees at 0.06% are significantly lower than other platforms I've used. Security is excellent, and I've never had an issue with deposits or withdrawals.
9 April 2025
Unprompted review
Great broker
Great broker for crypto traders.
Low fees
No problems with liquidity
31 March 2025
Unprompted review
I had the best customer service…
I had the best customer service experience ever.
The quick response and the ability to show real concern made me love BTCC
7 April 2025
Unprompted review
Reliable
Reliable trading platform with robust security. Cold wallets and two-factor authentication provide peace of mind.
I've traded both spot and futures markets - both function smoothly with good liquidity.
Fees are very competitive compared to others in the market.
3 April 2025
Unprompted review
Good one
Holding leveraged positions overnight hasn't been expensive. Funding fees are competitive compared to other futures exchanges.
29 March 2025
Unprompted review
while working with M4DR was my saving…
while working with M4DR was my saving grace. I am taking it upon myself to warn people to stay off BTCC! There is no way they're positive reviews are real. Once your money is in, you already lost it.
STEER CLEAR! GOODLUCK!
2 March 2025
Unprompted review
i keep having problems with your " 3d…
i keep having problems with your " 3d secure" i talked to my bank and they say its not on there end of things. in fact they said the transactions are not showing up on the statements. needless to say i am getting tired of getting margin called because i cant get money onto your platform
28 March 2025
Unprompted review
REPORT THESE THIEVES
REPORT THESE THIEVES. They're stealing people's money!! they almost got away with thousands of $. Withdarwing is near impossible, They keep asking for ridiculous fees! Had to work closely Deese.coffee that saved me from these scammers! AVOID THEM!
9 March 2025
Unprompted review
This seems to be a good site for spot…
This seems to be a good site for spot or futures trading but don't use the copy trading on this site. I had never used copy trading before and wound up copying 2 traders and realized they were using unsafe leverages. When I tried to uncopy their sites there was no way to do it. I sent a message support asking how to uncopy but got no response. I only had $200 invested but it still hurts to loose it.
24 March 2025
Unprompted review
Real account
Demo trading felt good, so I moved to a real account. Fees are fair, withdrawals worked fine.
4 March 2025
Unprompted review
Do not sign up
Do not sign up. Absolutely a scam. If they have your phone number they will not stop contacting you. Report them to the authorities.
Don’t sign up
21 March 2025
Unprompted review
No issues
BTCC has been around for a while, and their security is solid. The platform offers a range of features, from spot trading to high-leverage futures. So far, no issues with deposits or withdrawals.
17 March 2025
Recommend
I've been trading USDT-margined futures for a few months. The market depth is good, and I rarely see extreme slippage. Spreads remain reasonable, even in volatile sessions.
15 March 2025
Unprompted review
trading fees are low, withdrawals are decent
0.06 % trading fees are lower than many other exchanges. Withdrawal times are reasonable, just wish the fees were lower
4 March 2025
Unprompted review
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