BSS Commerce Reviews 1,409

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, often going above and beyond to assist with setup, customization, and integration. People frequently highlight the exceptional customer service, noting its speed, friendliness, and thoroughness in resolving issues. Consumers are impressed with the app's seamless functionality and stability, finding it a powerful tool for B2B purchasing and wholesale management. Many appreciate the quick response times from the support team, even outside business hours, and the efficiency with which problems are addressed, often within hours.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional... See more

Application

Reviewers highlight positive aspects of the app. Customers praise its functionality, noting it's a reliable... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the app intuitive and easy to... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store. B2B BSS have been great for us. We use the Quantity break and Tax display functions at... See more

Rated 5 out of 5 stars

We got this app as we needed a solution for seamless B2B purchasing. This has been the best app we have come across - professional - seamless and works wonders for our business. Not only that the... See more

Rated 5 out of 5 stars

Alena and Ruby went above and beyond when helping us integrate the app on an unsupported theme. Their development team helped edit the theme directly and carried on making updates until it met our bus... See more

Rated 5 out of 5 stars

I started using the app because I needed a way to set up bulk pricing and separate price lists for different customers, which Shopify Basic doesn’t support. Impressed me most was the support team... See more


Company details

  1. e-Commerce Agency
  2. Software Company

Written by the company

BSS Commerce is proud of housing a team of experts in developing and distributing eCommerce solutions. All in BSS's tradition: Best Success Solution - Best Price. Our works have helped thousand of online shops across all eCommerce platforms, namely: Magento, Shopify, Shopware, and more. We're committed to give our customers the best hand-in-hand combo solution-support with the spear-heading technology and application to catch up with the ever-growing that is the market and your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excelent support

BSS Commerce support as always perfect, in this case the team (Esther and HuyND). I can recommend BSS Commerce to everyone, their approach to the customer is highly professional and they solve every problem perfectly.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic support

Bought Magento 2 Admin Action Log extension from BSS commerce a while ago and using it since.

In the last couple of weeks we had two support questions which were answered and solved very quickly and professionally. Thanks a lot for that Esther, LuuPH and the rest of the team.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been using BSS Commerce plugins…

I’ve been using BSS Commerce plugins for Magento for a while now, and I can confidently say they offer top-notch quality. Each plugin is well-crafted, easy to integrate, and significantly enhances Magento's functionality.

What truly sets BSS Commerce apart is their excellent support team. Whenever I faced an issue or needed customization, they responded promptly and provided solutions that were both efficient and professional. Their dedication to ensuring customer satisfaction is evident in every interaction.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent extension and helpdesk

Recently I bought the extension OnePageCheckOut for my Magento website. Exactly what I was looking for and it works great. Also the help from Esther was excellent, fast and very clear. I am very happy with it and will definitely come back for my next purchase!

3 December 2024
Rated 5 out of 5 stars

BSS B2B seems like a fantastic tool

BSS B2B seems like a fantastic tool to me.

We needed it to organize a pricing campaign for special clients, and it was very easy to work with.
To correctly display the prices, the BSS team had to connect to our store and ensured everything was set up for proper functionality.
5* for the app and 5* for their technical team.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Emma has been the most helpful to us…

Emma has been the most helpful to us since starting to use this app. We sincerely appreciate the support and assistance we have received and the quick turnaround time in resolving our issues.

Definitely recommend.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

I'm blown away by BSS Commerce's…

I'm blown away by BSS Commerce's exceptional support and extensive, trustworthy features. Their team is incredibly responsive, knowledgeable, and always goes the extra mile to ensure customer satisfaction. The features they offer are robust, reliable, and have significantly enhanced my online store's functionality. I highly recommend BSS Commerce to anyone seeking a top-notch e-commerce solution.

14 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look