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Company details

  1. Mattress Store

Written by the company

Welcome to B Sleepy! We're thrilled to introduce you to the world of restful and rejuvenating sleep. At B Sleepy, we understand the importance of a good night's sleep, and our mission is to provide you with the ultimate sleep experience. Shop with Confidence: Experience convenient online shopping and doorstep delivery, making it easier than ever to upgrade your sleep setup. Join the B Sleepy Community: Follow us for sleep tips, mattress insights, and special offers that will enhance your sleep journey. Ready to experience the B Sleepy difference? Dive into the world of better sleep today!


Contact info

3.3

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible customer service, and the pillow causes more pain

I bought the amethyst pillow from them at the Mind Body and Spirit festival on 23rd of May and it got delivered to me around a week after. I messaged them within a month of using it, through their online contact form, letting them know that the pillow isn't working for me. It's actually causing headaches and neck pain, so I've had to stop using it. The actual pillow never made contact with my skin because I used my own silk pillowcase to cover it when sleeping on it. They never bothered to contact me back to suggest a solution or a refund. I contacted them once again after that via their contact form and again received no response. For me the product has caused more problems than a solution to my sleeping problem, so that in itself is why i have rated the company low, but the fact that no one has bothered to respond to both my contact forms is absolutely terrible customer service, so hence the 1 star. It's so awkward to return a pillow that I bought at an event, which is why I needed to contact them about it, but they couldn't even respond and now it's over a month and I'm stuck with an expensive pillow that I can't even use, unless I'm okay to deal with the headaches and neck pain that comes with it.

4 June 2025
Unprompted review
Rated 2 out of 5 stars

they didn't cover the box with any protection. when I recieved a box , cox was opened from down and side and I was a gift to someone. which I am not able to present.

they didn't cover the box with any proper protection. I even sent them email about it and they did not reply.

25 April 2025
B Sleepy logo

Reply from B Sleepy

We are sorry to hear that your box was damaged during transit. Please know that we take great care in packaging our items and always label our shipments as fragile. We will contact our shipping provider to look into this issue.

Rated 5 out of 5 stars

Best pillow and great service

I bought a memory foam pillow and I can not explain how comfortable it is!!

The material is soo soft and from someone who has always struggled with back and neck pain, I have never had a better nights sleep. Would absolutely recommend. Thank you.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Wow what an amazing company

Wow what an amazing company
I brought a king size mattress with 2 pillows...
I can honestly say the customer service was very professional from start to finish
Super quick delivery
Thank so much

3 May 2024
Unprompted review
Rated 5 out of 5 stars

We love the feel and comfort of all the mattresses

I purchased a king-size spring mattress and 2 single mattresses for the kids. We love the feel and comfort of all the mattresses and delivery was very speedy too. Fantastic from start to finish. P.S. I have recommended your mattresses to everyone I know. Thank you

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Affordable Amazing Quality

I recently purchased two of these pillows from B sleepy 💤💤💤
I suffer with a range of problems with my back and sleeping can be an issue not since I purchased these. Looking forward to purchasing the whole range.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Great products and service at a great price!

The ordering process was swift and easy. the items arrived next day and were packaged well. The pillows were comfortable and excellent quality, the covers are well made and removable for washing etc. I ordered both the standard and orthopaedic pillows and both have been great and improved my sleep reducing post sleep aches and pains. Thank you.

19 March 2024
Unprompted review

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