Browns Pharmacy - Yardley Wood Reviews 5

I recently visited Browns Pharmacy for their phlebotomy service and was very pleased with the experience. The staff were welcoming, professional, and ensured the procedure was quick and comfortable. The environment was clean and well-organised, and I appreciated the efficiency and care provided throughout. Highly recommended for anyone needing a reliable and convenient blood test service.

Fantastic pharmacy. Been going to yardley wood for years. All the girls are so friendly and helpful, kind and considerate. They definitely go above and beyond. Such a clean environment to. Lots of choice in products for such a small shop. If they haven’t got it they will order it. Never had any issues with these marvellous ladies x

Nightmare went for a COVID 19 jab I was waiting to go in when an elderly lady came in 5 minutes after I arrived for a prescription and they asked if she wanted to do a health check survey which obviously they get paid for so she is brought in and I’m stuck for 30 minutes waiting for my vaccine I asked what was going on and was told that they were doing a health consultation so I need to be patient when I finally got in I asked the pharmacist what happened and she went red in the face and said she had to do pharmacy services what ever that means so yep never going back there again wouldn’t advise anyone else to get a jab there either

Used to be a really good Pharmacy.The blonde/grey haired woman behind the counter has no customer service skills whatsoever.She is rude and speaks to customers like something she has found on the bottom of her shoe. Bad attitude altogether even people outside the Chemist were talking about her. Needs to go on a customer training program or get rid.

Terrible service, non existent customer care at this pharmacy in Yardley wood, the worst pharmacy I have ever been in.
Dirty dump