Brown & Brooke Reviews 21

We sold our house through Brown and Brooke recently. Although it took some time Tony was always professional and went out of his way to help where possible. Highly recommended

We recently sold our property through Brown & Brooke, and I can't recommend them highly enough. As an independent, small company, they offered a level of personal service and commitment that truly stood out from the larger chains.

From start to finish, the team were professional, approachable, and clearly invested in helping us achieve a successful sale. What really set them apart was their dedication in ensuring everything completed in time for the recent Stamp Duty deadline. They worked tirelessly behind the scenes—chasing solicitors, keeping communication flowing, and providing regular updates—to make sure everything stayed on track.

If you're looking for an estate agent who genuinely cares and goes the extra mile to get the job done, Brown & Brooke are a fantastic choice.

We had a short lease flat to sell for an elderly relative who had moved into a care home. The sale proved to be extremely challenging but throughout the process Tony and the team at Brown and Brooke were proactive and dogged in their determination to sell the flat. They have always been approachable, professional, engaged and extremely helpful. They also managed to keep their sense of humour! We would definitely use them again.

Cameron Muncie is the best estate agent I have ever had. He is extremely responsive and organised, and goes out of his way to help both tenants and landlords. I could not recommend him, or Brown and Brooke, more.

Whilst having a truly stressful time selling my house in SE London, (primarily due to having appointed the wrong conveyancer) Tony & Cameron were on hand to be a steadying influence. Tony went way beyond what one would ordinarily expect. I felt that he tailored his approach to suit me as his communication was totally natural and friendly, and he was pretty much on hand whenever I reached out regardless of the time of day. His local knowledge is exemplary and therefore his advise felt completely trustworthy. What's more, having met the family buying my house, I know that they felt completely the same way.

Went above and beyond to help my mum!

Really lovely friendly people. Nothing is too difficult or tedious for them to get their heads around.

We recently rented a house through Brown and Brooke - they were consistently prompt, courteous and fast to sort out any issue that needed dealing with. Particular thanks to Cameron. We would go to them again for a rental property.

Our experience with them has been amazing so far! They reply to emails very quickly and no complaints so far!

We have worked with Brown & Brooke for many years and found them to be reliable, resourceful and frankly always there when you need them. We are looking to expand our property portfolio and hope to have them with us every step of the way. Highly recommend.

Over the past 15 years, as a househunter buying and selling property in South East London and as a landlady letting out my flat, I have always been most impressed by Brown and Brooke. The staff are friendly and efficient, great problem-solvers and good at communicating. They have great local knowledge and years of experience. All the tradespeople and contractors they recommend are equally brilliant. For example, they recently organised the re-decoration of my apartment and the results are very pleasing. During the difficult period of the COVID-19 lockdown they were especially good at keeping everyone onside and helping me to resolve issues with tenant behaviour and rent arrears. Altogether Brown and Brooke offers a reliable, flexible and professional estate agent and property management service. I can recommend them wholeheartedly.

Brown & Brooke manage the letting of my flat. I have found them to be honest, straightforward and easy to work with. If anyone needs an estate agent in the area then start with these guys.

Brown and Brooke recently sold a property for me, it proved to be a difficult sale and Brown and Brooke were absolutely excellent in how they dealt with it. They are a highly professional company and extremely competent.
I wouldn’t hesitate to recommend them.

Brown & Brooke have been managing our portfolio of properties for several years now and all this time we have been allowed to relax. We trust them completely and for good reasons. Tony and Cameron have been wonderfully efficient in managing our properties, liaising with the tenants and ourselves, expertly negociating in cases of some conflicts between the parties involves and in fact getting us better rental income that we expected. We are overseas landlords so in it invaluable for us to have good people looking after our business when we are not there. They definitely deserve a 5 stars report and if we could we would have added another star. We can warmly recommend them to all, Peter and Tomila<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

I use Browne and Brooke to find a tenant and manage my property. The whole experience from start to finish has been wonderful. They are great at communicating and respond quickly and professionally to communication. I have every confidence that the wonderful service will continue.

Excellent estate agents. I had a difficult property to sell and Tony went above and beyond to present it in the best way possible and got me a cash buyer as well as more money than I expected.

Both Tony and Cameron are excellent agents. I’ve rented my property with B&B for many years, receiving a professional and reliable service. They are always on hand to support my tenants and promptly resolve any issues that may arise. As a landlord I can trust B&B to act on my behalf, I would highly recommend them.

As a first time landlord away from my property I was nervous about choosing managing agents. However my initial phone calls and visits from Cameron really put me at ease from the get go and I felt they were streets ahead of other agents I had approached. Professional, competent, reliable - I felt Cameron and Tony really listened to my concerns and they weren’t pushy. I feel they are on my side and have my interests at the fore. Still in the first few months of being a landlord but so far it’s gone really smoothly and I would recommend them without reservation.

As an overseas landlord I needed a completely trustworthy agent to find tenants and also manage the property. Tony was completely reliable, honest, and hard working. I used Brown & Brooke for quite a few years, he was always responsive and I found the service to be impeccable. He has an excellent network of tradesmen who are honest and do good work so he was able to deal with any repairs needed promptly and to everyone's satisfaction. We have now sold our property and Tony helped with that as well. The transaction went smoothly, helped along with his down to earth humour and good nature. I highly recommend Brown & Brooke whether you are renting, selling or needing property management.

I used brown and Brooke to find a tenant for my property and have been impressed at all levels of the staff communication , they have dealt with any tenant issues quickly , and professionally , I feel like my property is in good hands.