browluxe® Reviews 

186
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am absolutely THRILLED with browluxe! I ordered Both Ash and Coffee and could NOT love these more! They are super easy to use, go on with supreme ease and precision and look spectacular and just l... See more

Rated 5 out of 5 stars

I love this product. Browluxe elevates brow shaping to a whole new level and standard. It offers numerous lasting colors to suit every skin tone and occasion. It is precise and easy to apply giving a... See more

Company replied

Rated 5 out of 5 stars

I ordered two pencils from the Black Friday sale and the items were shipped immediately, however, Canada post had lost my parcel so browluxe was super quick to replace my parcel. Special shout out goe... See more

Rated 4 out of 5 stars

The product itself works beautifully and the shape of the product's pointed tip makes for ease of specific brow-like strokes or alternatively, the flat side for full-on colouring! I love the sleek,... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Cruelty-free, vegan-friendly cosmetic brand celebrating your natural beauty with a shade range that compliments all complexions. Our Precision Brow Pencil is formulated for all-day wear – no touch ups needed. With an angled precision tip and buildable ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

186 reviews

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4.8

All reviews

(186)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Most excellent service and very caring…

Most excellent service and very caring staff. I received my order the next business day. The emails confirming this order was helpful and the customer care from my first question to a delivered product was great.

13 May 2020
Unprompted review
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Reply from browluxe®

Thanks for leaving this follow-up review Terri! We are so glad that we were able to get you your order. Your support means the world to us!

Rated 5 out of 5 stars

I got personal help to decide on colour…

I got personal help to decide on colour and I really like the way you never have to sharpen it. Very happy with the colour and coverage and it lasts longer than my old brow pencil.

13 May 2020
Unprompted review
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Reply from browluxe®

We are so happy that we were able to help Crystal! Thank you so much for your support.

Rated 4 out of 5 stars

I like the product

I like the product, at first it doesn't work well, so I drew on some paper, then it was good. Given this is a Canadian Company, and located in the city I live, I would think/appreciate pricing in Canadian dollars.

When I need to get another, hopefully the store will be open to purchase in person. All around good product.

13 May 2020
Unprompted review
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Reply from browluxe®

Thanks for letting us know about your experience Jessica! Our formula is definitely more dense than your average, glad you were able to get it working for you. As for the retail location; our brand doesn't have it's own store front, but rather sells through other businesses! If you're interested in getting help finding a retailer in your area we would love to hear from you at hello@browluxe.ca <3

Rated 5 out of 5 stars

FANTASTIC BROW DEFINER!

I placed my order and it was shipped immediately. yay! Super Brow Pencil- love it!!! it is really easy to use, delicate accuracy... nice definition.

I bought one for myself and one for my mom- Highly recommend!

8 May 2020
Unprompted review
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Reply from browluxe®

We are so happy to hear :) Thank you so much for your support - Happy Mother's Day to you and your beautiful mom!

Rated 5 out of 5 stars

Perfect

Perfect colour match, glides on smoothly and stays put even during a workout!

8 May 2020
Unprompted review
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Reply from browluxe®

So happy to hear! We're so glad you found your perfect match. xx

Rated 5 out of 5 stars

The best brow pencil

The best brow pencil. The colour is perfect, it looks so natural, and it stays in place all day.

I ordered online and it was shipped so quickly.

6 May 2020
Unprompted review
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Reply from browluxe®

So excited to hear this Kristy! Thank you so much for sharing this beautiful review. Sending love <3

Rated 5 out of 5 stars

Best brow pencil hands down!

Best brow pencil hands down!! I have tried a few other brands and even decided to try a new one, But I came right back to this pencil. I love the precision I am able to get and the various shades they have. If you don’t have this pencil yet you should, you won’t regret it.

5 May 2020
Unprompted review
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Reply from browluxe®

We are so glad to hear that you're happy with your Precision Brow Pencil! Thanks for spreading the word and your continued support. We love ya!

Rated 5 out of 5 stars

Love the product

Love the product, brows look natural and pencil is easy to use. Colour I ordered matched perfectly using the guide on the website. Super fast shipping too.

4 May 2020
Unprompted review
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Reply from browluxe®

Fantastic! We are so happy to hear Tiffany. Thanks for taking the time to share your experience. Your support means the world!

Rated 5 out of 5 stars

The best eyebrow pencil!

The best eyebrow pencil! Very easy to use to create an everyday look.

22 April 2020
Unprompted review
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Reply from browluxe®

We are so thrilled that browluxe® has made its way into your daily routine <3 Appreciate the kind words!

Rated 5 out of 5 stars

Awesome product

Awesome product! It matched perfectly with my brows, and super user friendly. I tend to be heavy handed, and the different shape of the pencil allows for more natural hair strokes. Love it!

22 April 2020
Unprompted review
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Reply from browluxe®

So glad to hear it! Thanks for taking the time to leave a review Ashton <3 We are so grateful for your support.

Rated 5 out of 5 stars

The colour matched so well and it stays…

The colour matched so well and it stays on all day. Would definitely recommend

20 April 2020
Unprompted review
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Reply from browluxe®

Hi Liz! Thanks so much for taking the time to share your experience with browluxe® - we are so happy that you were able to find your perfect match!

Rated 5 out of 5 stars

I love this product.

I love this product. Browluxe elevates brow shaping to a whole new level and standard. It offers numerous lasting colors to suit every skin tone and occasion. It is precise and easy to apply giving a microblading brow look without the crazy microblading pain. Best yet, Browluxe delivered their shipment in record expediency. I am sold.

14 April 2020
Unprompted review
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Reply from browluxe®

<3 We are so happy to hear that you've enjoyed your experience with our pencil and brand. Thank you so much for taking the time to share your experience with others! We love you!

Rated 5 out of 5 stars

re purchased because it is beyond amazing

Most amazing product ever! Such long lasting and easy to use.

13 April 2020
Unprompted review
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Reply from browluxe®

We are so happy to hear that you are enjoying your pencil Tanya <3 Thanks for taking the time to share your review with our community!

Rated 5 out of 5 stars

Amazing range of colours!

I love, love, LOVE the Browluxe eyebrow pencils. The range of colours available is amazing, you’ll be sure to find your perfect colour with Browluxe!

13 April 2020
Unprompted review
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Reply from browluxe®

What a beautiful review! Thank you so much for taking the time to share this. Sending you all of our love <3

Rated 5 out of 5 stars

Love my brow pencil honestly the best I…

Love my brow pencil honestly the best I every used.

10 April 2020
Unprompted review
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Reply from browluxe®

We are so excited to hear that Cory! Thank you so much for taking the time to leave a review. We are so grateful to have you as a supportive customer.

Rated 5 out of 5 stars

I have yet to receive my BrowLuxe…

I have yet to receive my BrowLuxe pencil..but I have to say the customer service is outstanding! Prompt and very helpful!

9 April 2020
Unprompted review
browluxe® logo

Reply from browluxe®

Thanks for taking the time to leave a review Meghan! We can't wait for you to try your pencil <3

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