Brooklyns Estate Agents Reviews 20

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

amazing service from Karen, Harps, and Tina.. I got left in the lurch by a shocking estate agent 4 days before move day (JNP) and Karen and the team pulled all the stops out and I move in tomorrow. Ca... See more

Company replied

Rated 5 out of 5 stars

Very responsive team, who make an extra effort to work 'with' you to get your property rented and to manage the ongoing tenant relationship. Any problems that arise are discussed to agree the solutio... See more

Company replied

Rated 5 out of 5 stars

I was really stressed after looking for a new place and getting the run-around by different agents. Brooklyns supported me greatly with my move to my new apartment – which was literally done at the... See more

Rated 2 out of 5 stars

Having rented a number of properties over the years I have a good benchmark to compare to and can honestly say the experience I had with Brooklyn's was terrible and stressful. A lack of professionalis... See more

Company details

  1. Real Estate Agency
  2. Apartment Rental Agency
  3. Property Management Company
  4. Real Estate Consultant
  5. Real Estate Rental Agency

Written by the company

As a new dynamic independent estate and letting agency in the heart of Maidenhead, Berkshire we aim to deliver unrivalled support to our sellers, buyers, landlords and tenants. Due to our independent status we have the luxury to tailor our service to our client’s wishes, whether it as a sale or a rental. By offering the highest level of customer service and tailored marketing strategy along with the knowledge of the area we are confident that we can exceed our client’s expectations. As an Estate Agent in the heart of Maidenhead we also cover the surrounding areas, but not limited to Bray, Holyport, Cox Green, Pinkneys Green, Furze Platt, Taplow, Cookham and Burnham


Contact info

3.6

Average

TrustScore 3.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Terrible experience

Having rented a number of properties over the years I have a good benchmark to compare to and can honestly say the experience I had with Brooklyn's was terrible and stressful. A lack of professionalism and knowledge/experience led to a protracted dispute for absolutely no reason.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Great agent, I can definitely recommend

Fantastic estate agent that made our move really easy and straightforward. My thanks to Kristian and Harps who guided us through the process and answered any questions we had. No issues and happily settled in now!

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Extremely pleased with the level of…

Extremely pleased with the level of professionalism and prompt response to my property for rental. Both Tina and Harps have been instrumental in getting the property ready: the electrical certification and gardening plus the professional cleaning were efficiently managed. I am satisfied that the are the best agent for my properties.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

BEST FOR MANAGEMENT

Some years ago I found the best team of Managing Agents that I have ever come across.
Prior to finding Brooklyns I received poor attention from other agents.
If you want friendly & good service just try Brooklyns.

23 September 2023
Unprompted review
Rated 5 out of 5 stars

10/10 service

Moving is a stressful experience for any and everyone. And with this being my first moving experience, I was blessed with Roland! He was able to calm my panicked nerves time and again and nothing was out of the way for him. 10/10 would recommend!

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Moving to a new place after being disappointed by other agents

I was really stressed after looking for a new place and getting the run-around by different agents. Brooklyns supported me greatly with my move to my new apartment – which was literally done at the last minute. Harps, Roland and Tina were amazing! They understood the urgency, helped to get a quick turnaround with the reference checks and above all they were responsive and answered my questions patiently. This made me feel valued as a customer and gave me comfort with my decision making as I was really unsure of everything at that time after being disappointed by other agents and having to rush at the end.

Thank you Brooklyns for being a calm in the storm!

29 September 2022
Unprompted review
Rated 5 out of 5 stars

Brooklyns Estate Agents -MOST EFFICIENT AGENTS!!!

I work for a company that recruits International Social workers into the UK and assisting them to find properties to live in. Never have I ever come across a more efficient team! Harps, you and your team are simply amazing! you assisted us in placing 5 Social workers into properties in a matter of days! I would whole-hardheartedly recommend Brooklyns Estate Agents if you are searching for a property - they will turn the tedious moving process into a smooth journey!

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Harps

Harps, she is amazing and the way she drives the process from flat viewing to completing the documents is truly fabulous. Keep up the good work 🙂

3 November 2021
Unprompted review
Rated 5 out of 5 stars

Super friendly and helpful…

Super friendly and helpful with all my property matters. Harps gives good solid advice and is also our go to person for any guidance. Highly recommended

6 August 2021
Unprompted review
Brooklyns Estate Agents logo

Reply from Brooklyns Estate Agents

Hello EM

It's always our pleasure. Thank you for the lovely review and the 5 Stars.

Best Regards
Brooklyns

Rated 5 out of 5 stars

Estate agents that care

amazing service from Karen, Harps, and Tina.. I got left in the lurch by a shocking estate agent 4 days before move day (JNP) and Karen and the team pulled all the stops out and I move in tomorrow. Can't thanks them enough for such a professional and compassionate service. I would highly recommend them. Estate agents that truly care about both sides of the transaction in finding people homes to live in

13 May 2021
Unprompted review
Brooklyns Estate Agents logo

Reply from Brooklyns Estate Agents

Hello Andy

It was our pleasure. Thank you for the lovely review and the 5 Stars.

Hope you enjoy your new home.

Best Regards
Brooklyns

Rated 5 out of 5 stars

Helpful and collaborative

Very responsive team, who make an extra effort to work 'with' you to get your property rented and to manage the ongoing tenant relationship. Any problems that arise are discussed to agree the solution and then dealt with without any hassle. Highly recommend.

20 April 2021
Unprompted review
Brooklyns Estate Agents logo

Reply from Brooklyns Estate Agents

Hello Lesley

It is our pleasure. Thank you for the lovely review and the 5 Stars.

Best Regards
Brooklyns

Rated 5 out of 5 stars

Totally reliable

Always highly professional, efficient and helpful service. Unreservedly recommended.

9 April 2021
Unprompted review
Brooklyns Estate Agents logo

Reply from Brooklyns Estate Agents

Hello Krys

It is our pleasure. Thank you for the lovely review and the 5 Stars.

Best Regards
Brooklyns

Rated 5 out of 5 stars

Dealt with Harps who was amazing from…

Dealt with Harps who was amazing from beginning to end. Viewing the flat was done efficiently and swiftly and securing the flat was done in super quick time.

I was looking to rent a flat for my Mum so, it was important the flat was in the ground floor, safe and secure. Harps showed relevant options very quickly and managed all correspondence to secure the flat we opted for.

Access to the flat was quick again once references were approved.

All in all, I know my Mum is in a safe place now all to the thanks from Harps and the the rest of the Brooklyn’s Estate agents

8 April 2021
Unprompted review
Brooklyns Estate Agents logo

Reply from Brooklyns Estate Agents

Hello Ragubir

It was our pleasure. Thank you for the lovely review and the 5 Stars.

Hope you are enjoying your new home and your mum has settlied in hers.

Best Regards
Brooklyns

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!! This is my first time ever moving and I have to say that Brooklyn’s must be the best Estate Agents ever. I want to thank Harpreet Garcha especially for making our first move so unbelievably memorable. The process was so easy and quick. She is not only thorough but is also so understanding and really took care of us well. Both me and my husband are very appreciative and would highly recommend Brooklyn’s. We couldn’t imagine ourselves with anyone else helping us through this process. Best service ever!! We will definitely be going through them again when the time comes.

23 March 2021
Unprompted review
Brooklyns Estate Agents logo

Reply from Brooklyns Estate Agents

Hello Iqra

It was our pleasure. Thank you for the lovely review and the 5 Stars.

Hope you enjoy your new home.

Best Regards
Brooklyns

Rated 5 out of 5 stars

Very good service and communication…

Very good service and communication throughout the process. Due to Covid I preferred to do video viewings and they were very accommodating. No agency fees charged. Totally recommend.

17 March 2021
Unprompted review
Brooklyns Estate Agents logo

Reply from Brooklyns Estate Agents

Hello EQC

It was our pleasure. Thank you for the lovely review and the 5 Stars.

Hope you enjoy your new home.

Best Regards
Brooklyns

Rated 5 out of 5 stars

I just want to say a big thank you for…

I just want to say a big thank you for the support i received during my first move out of my family home, i want to say a special thank you to Harpreet from the Brooklyns team, she made my move look very easy.

1 March 2021
Brooklyns Estate Agents logo

Reply from Brooklyns Estate Agents

Hello Sandeep

It was our pleasure. Thank you for the lovely review and the 5 Stars.

Hope you enjoy your new home.

Best Regards
Brooklyns

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