Brooklin Claims Reviews 

29
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Brooklin Claims was there to help me after a house fire. Fire was on the Wednesday night. When I returned to my house after fire, on the Friday morning. Andy was there to meet me, it was a very distre... See more

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Rated 5 out of 5 stars

We had a very good experience with this company, they were very professional after we had a house fire. Everything was sorted out by David Rawstron who was always avail... See more

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Rated 5 out of 5 stars

I would not hesitate to recommend this company. Last year we had a serious house fire. No one injured but bad enough with significant property damage and being displaced from home for over a year. A v... See more

Company replied

Rated 5 out of 5 stars

After a devastating fire numerous companies contacted us the following day. The best thing we did was to choose brooklin claims. Paul woodall was assigned as our loss assessor, which turned out t... See more

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Company details

Written by the company

Brooklin Claims Consultants are one of the UK’s leading loss assessors, helping homeowners and businesses manage insurance claims from start to finish. We handle property damage, fire, flood, storm and impact claims with professionalism and care.


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4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.6

All reviews

(29)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Sincere Recommendation

My advice, without a doubt,
to anyone needing to make a substantial insurance claim would be to contact Brooklin Claims. They represented us following a serious house fire. Paul Woodall's calm expertise steared our claim through a minefield of insurance loss adjusting scenarios. Paul progressed our case with skilled professionalism and kept us fully informed at every stage of the claim process. We always felt we were in safe hands and can only thank him most sincerely for monitoring the extensive building process and for achieving our final contents
settlement

31 March 2025
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Reply from Brooklin Claims

Hi Customer,

Thank you for such a heartfelt and thoughtful review. It means a great deal to us and to Paul to know you felt in safe hands during such a challenging time. We're truly grateful for the trust you placed in us and are so pleased we could help see everything through to the end.

Rated 5 out of 5 stars

brilliant job

brilliant job
very professional and sorted it all out for me

31 March 2025
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Reply from Brooklin Claims

Hi Martin,

Thanks so much for the great feedback. We’re really pleased we could help and that everything was handled professionally for you.

Rated 5 out of 5 stars

Why Brooklin Claims is the best

David and Paul at Brooklin Claims dealt with the process of rebuilding our house following a serious fire.
The work was completed swiftly and to a very high speck, both of which would not have been possible without Paul's expertise.
We are highly satisfied as every aspect of our expectations were met with professionalism, respect and consideration.
We are extremely grateful to Paul at Brooklin Claims and would highly recommend.

16 July 2024
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Reply from Brooklin Claims

Hi 'Mum',

Thank you so much for your kind words! We’re really pleased to hear that David and Paul were able to support you through the rebuild and that everything met your expectations.

It means a lot to us to know you’re happy with the result, and we really appreciate the recommendation!

Rated 5 out of 5 stars

Allan Armer was absolutely amazing

Allan Armer was absolutely amazing. Without him I would not have been able to navigate through the process. He sorted everything for me and explained things so that I knew what was going on.

13 March 2025
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Reply from Brooklin Claims

Hi Kendra,

Allan really is fantastic, and we’re so pleased to hear he was able to support you through the process. It’s never easy dealing with these things, but making sure our clients are informed and taken care of is exactly what we’re here for.

Thank you for your kind words. They mean a lot!

Rated 5 out of 5 stars

Excellent Company

Excellent company, took care of everything for me and my claim consultant Paul was amazing. Couldn't recommend them highly enough. Thanks Brooklin claims.

26 February 2024
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Reply from Brooklin Claims

Hi, Leon.

Thank you for your kind words! We're so glad to hear that Paul was able to support you throughout the process and make things easier for you. Your recommendation means a lot to us, and we truly appreciate it.

If you ever have any questions, don’t hesitate to reach out.

Rated 5 out of 5 stars

We used Brooklin Claims recently…

We used Brooklin Claims recently (2024-2025) to deal with an insurance company and the underwriters with regards to a claim made for a property fire, none fault. The insurance co and underwriters were being a right nightmare throughout the process whilst I was dealing with them myself. Making me jump through hoops to get the information they needed and pretty much saying there was no viable claim.
Once David, from Brooklin Claims, took on the case it was such a relief as he and his colleagues were so competent and professional throughout the case. Kept me up to speed at each interval and key stages. Obviously it was a stressful period but they made it so easy. Eventually the claim was successful and I was very happy with the result. I would not hesitate to recommend the company at all.
Zahid H

1 February 2025
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Reply from Brooklin Claims

Hi Zahid,

Thank you for taking the time to share your experience. We understand how frustrating it can be when insurance companies and underwriters add unnecessary stress to an already difficult situation. I’m glad that David and the team were able to take over and make the process smoother for you. Keeping you informed and ensuring the claim was handled professionally is exactly what we aim to do.

We appreciate your recommendation, and we're thrilled to hear that you’re satisfied with the outcome. If you ever have any questions, don’t hesitate to reach out.

Rated 5 out of 5 stars

House fire resolution.

Should anyone experience a house fire I would strongly recommend in utilising the services of Brooklin Claims Ltd.
Had it not been for Brooklin Claims acting as advocate for the claimant, the process of reinstating the home as before would have taken considerably longer than anticipated.
Their experience came to the fore in understanding relevant building regulations etc that was pertinent to my property.
So, thank you to David, Allan and the team for your support in reaching a more than satisfactory conclusion.

22 April 2024
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Reply from Brooklin Claims

Hi, George.

Thank you for your feedback. We understand how challenging a house fire can be, and we’re pleased that David, Allan, and the team were able to provide the support you needed during such a stressful time. It’s rewarding to hear that we helped resolve the situation effectively and to your satisfaction.

If you ever need further assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very good service

Very good service

19 September 2024
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Reply from Brooklin Claims

Hi, R D pyart.

We're glad we could assist you, and we certainly hope you won't need our services again anytime soon. But if you do, we're here to help.

Rated 5 out of 5 stars

Brooklin Claims - House Fire

I had a fire at a rental property on 29/2/24. It was a very worrying time as a couple of days later I was due to go on holiday for 2 weeks and really didn't know what to do apart from informing the insurance company. The very next day I was approached by one of Brooklin Claims Loss Assessors who immediately put my mind at ease. They took over completely, dealing with both the insurance company, sourcing a building contractor, organising a Schedule of Works and making sure that all the work was carried out up to standard. They also gave me all the advice I needed at the time. I cannot praise them highly enough for everything they did for me in this regard and would not hesitate to use them again if I found myself again in this unfortunate situation.

1 March 2024
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Reply from Brooklin Claims

Hi, Customer.

We’re really glad we could assist you during a stressful time, especially with everything going on right before your holiday. It’s great to know that our team was able to support you and make the process easier.

If you ever need any further assistance or support, don't hesitate to reach out. We're here to help whenever you need us.

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