BRONZE SNAKE Reviews 276

When faced with a returns issue, Dave was nothing but supportive and communicative in rectifying the problem. As someone who was unsure if I’d shop again based on the initial problem, the customer service I received has changed my mind. Thanks Dave.

I love this store!!
I have bought two dresses. Great quality and speedy delivery.

As a fan of boxed blank tees, the cropped box tees offer get proportions and material that has made me buy all the colours making them essentials in my rotation

Got a couple of cropped tank tops off these guys, recently and as usual postage was prompt and well packed. The Tank tops are great and look forward to wearing them if the weather ever warms up, Cheers

I highly recommend this clothing brand. I love their style and their quality. Pat is so helpful and got back to me within minutes. 🤎🐍

Although I had some issues with the shipping of my items, Pat at Bronze snake went above and beyond to rectify the error. This is not the first time the team at BS have exceeded my expectations in relation to customer service. Which is why I continuously purchase of them for quality and assurance

Excellent live chat, Pat answered all of my questions in regards to postage and sizing which lead me to purchase my items with confidence.

I have only recently discovered BRONZE SNAKE however after multiple purchases I have been left incredibly impressed. All of the garments I have purchased have been of exceptional quality, perfect fit and wash well with no issues around shrinkage etc. When I have had to exchange an item the process has been seamless. In addition to being able to buy online there is the added bonus of being able to pick up and return items to their warehouse in Preston. Kudos to the BRONZE SNAKE team!

The experience shopping at Bronze Snake was solid. Shipping to the US was fast. High quality cottons. My order ran a little small especially for the jeans so I suggest sizing up. I typically wear a size 32 pant, which I suggest ordering a size large as medium was tight. Customer service is stellar.

amazing products with amazing people helping with order issues!!

I picked up an order from store which was found to be faulty when I gut home. In contacting your CS team the return process was easy and the guy in your Glenelg store was super friendly and helpful when I returned it. The whole process that you have in place appears seamless. I ordered a replacement which needed to be posted and my only disappointment was that I had to pay postage which I feel should not have been the case seeing as it was a replacement for a faulty item
That aside great service and I love my dress

Honestly I am so impressed with everything that I have purchased from Bronze Snake. The construction and materials are all high quality, the styles are fresh yet minimalistic (which I prefer!), and all at a fair price point. The clothes you carry fit my desired aesthetic very well and are adaptable for both work and play. Thanks for providing such high quality merchandise!

I've been buying Bronze Snake items since 2015 from the old Newtown Store in Sydney. Love the quality and design of their clothing items. On top of that their customer service is legendary, Pat on live chat is a great help and he's quick with it!! Will continue to be a returning Customer for as long as they keep selling items! - John

Great style and quality, unfortunately if you need to return it is quite costly, the portals are hard to navigate, and you cannot download your shipping label requiring wait time. Unfortunate that if something doesn’t fit well, you are paying the same price to ship it back. Likely won’t be able to shop here again knowing this.

This is my fourth order. The quality of the products is amazing. They wash and wear so well. Shipping is very quick.

Fantastic quality and great value clothing. I love the style and fit of nearly all of the clothes I buy from you guys, and the value for money makes me come back every time.
Honestly my favourite clothes brand at the moment, always receiving compliments on my outfits.

Sensational store, full of awesome clothes and friendly, helpful staff. Love the on edge range of gear. Only problem is making choices - I could buy it all. Perfection!

Excellent service, fast response time from Pat.
Purchased an item under incorrect address. Item had been posted out already , however Pat was able to have it redirected w Australia Post. I received the item within 2days.

Pat was excellent to work with. Efficient and quite helpful!

Clothes are great quality... delivery is quick and customer service is brilliant. Prompt replies and happy to resolve/answer any enquiries