Brollieslondon Reviews 

7
•
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(7)

7 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

The quality is cheap, no return options,customer service doesn’t reply to the emails,Scammers…..

11 November 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a fully knitted Christmas…

I ordered a fully knitted Christmas Jumper with a raised Christmas Tree and Teddy Bear made of wool in front, it looked lovely.
What we received was a cheap looking none woollen top and the Christmas tree and teddy bear were printed.

I contacted Customer Service to return the item and get a full refund. They kept offering me discounts to keep the jumper and I kept refusing as I wanted a full refund. Eventually they told me I had to return it to China but I had to pay the shipping costs, I refused and demanded they provide prepaid shipping for me to send back. That was 3 days ago and they are now ignoring me.

I wish I had checked here before buying from this company as it seems this is their way of doing business (conning people).
Keep away and don't go near them.

14 October 2026
Unprompted review
Rated 1 out of 5 stars

It’s only one because there is no zero

It’s only one because there is no zero.
From my experience Brollies London is fake. They give impression they are in London and have stock but neither is true as they are Chinese. I spent £80 and 3 weeks later received sub standard clothes that were 3sizez too small.
Ghost Customer Service: The site provides no phone number. Their listed customer service mailbox (info@...) completely ignores emails, making it impossible to secure a return or refund.
Amex agreed and refunded me but do NOT deal with these fraudsters.

18 September 2026
Unprompted review
Rated 1 out of 5 stars

I would give -1 if I could

I would give -1 if I could
Shocking online store the items are awful quality & not worth a penny

Absolutely no customer service so probably not going to get a refund now

DO NOT BUY!!

24 September 2026
Unprompted review
Rated 1 out of 5 stars

Scam - Do not purchase from this company

Scam company. I ordered a suede jacket. Months later a low quality fabric one arrived, which I tried to return. Their returns process requires you to email an info mailbox but no response is received and they have jo phone number. I have reported to my credit card company & fraud advisors.

20 August 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look