Hans is a great broker -- always reachable and always replies on time, and addresses concerns properly. Would have given a 5 star rating if not for the ff concerns: - called the hotline 12... See more
Company replied
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See what reviewers are saying
Hans provides thorough support and guidance on suitable packages. He is always quick to respond to any queries making the transactions very stress free.
Company replied
Hans was exceptionally attentive and patient. I was a hard customer, I had a million questions spanning everything about insurance. He found me a solution for my exact needs, answered every single qu... See more
Company replied
I was with my previous Healthcare provider for over 7 years. I was looking for another provider of expat insurance with similar coverage, but at a more competitive cost. Needless to say, I had a lot... See more
Company replied
Company details
- Insurance Broker
- Business Insurance Company
- Disability Insurance Company
- Health Insurance Agency
- Insurance Agency
- Life Insurance Agency
Written by the company
Brokerfish is an independent international insurance advisor helping individuals, families, and companies compare and choose the right global health insurance and international private medical insurance. We support expatriates, internationally mobile families, retirees abroad, remote workers, and organisations with clear advice, insurer comparisons, and ongoing support before and after purchase. We help clients understand plan levels, areas of cover, deductibles, co-pays, underwriting options, exclusions, claims, renewals, and policy management. We also assist companies and groups with international medical insurance solutions for expatriate staff, locally employed staff, dependants, and globally mobile teams.
Contact info
518, Jln Sultan Azlan Shah, Jalan Ipoh, 51200, Kuala Lumpur, Malaysia
- +60172407548
- contact@brokerfish.com
- brokerfish.com
4.8
Excellent
128 reviews
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Reply from Brokerfish Limited
Thank you Andreas, we remain at your service!
The Brokerfish Team
Clear and easy
If the information is clear and all works as expected, there is not much to say.
9 December 2025
Reply from Brokerfish Limited
Thank you Christer, we do want to make it clear and easy when selecting your insurer and plan. We remain at your service!
The Brokerfish Team
Reply from Brokerfish Limited
Thank you Julian :) we remain at your service!
The Brokerfish Team
Hans is fantastic to deal with and…
Hans is fantastic to deal with and fantastic at what he does - highly recommend !!
13 June 2025
Reply from Brokerfish Limited
Thank you James, I am humbled by your fine feedback and we are here to help you should the need arise!
Hans Benn
Leader of the Brokerfish Team
Great speedy service
19 November 2025
Reply from Brokerfish Limited
Thank you Christer, our team is available 24/7 for anything urgent and strive to reply within 24 hours in all cases. We remain at your service!
The Brokerfish Team
Highly recommend Brokerfish
We’ve been using Brokerfish for nearly 15 years and have consistently had brilliant service all round . If you are looking for
a trustworthy group that strives to get the best deal to suit your needs, look no further than Brokerfish.
14 October 2025
Reply from Brokerfish Limited
Dear Alexandra,
we are humbled by your fine comments and it means a lot to us that you are pleased with our services. Thank you and we remain here for you should the need arise.
The Brokerfish Team
Overall good
Overall good. The rise in Costs, NEEDS to be looked at carefully be transparent and communicated to us, the payees. There should be a plan to minimise costs not just add-on at inflation.
24 September 2025
Reply from Brokerfish Limited
Hi Paul,
Thank you for your feedback. We fully share your concern about rising medical costs — global medical inflation is running in the double digits, especially in Southeast Asia. That’s why we created the Brokerfish Affinity Network, giving members of participating organizations a 20% discount with Optimum Global.
We’re also pleased that Optimum Global kept this year’s premium increase to just 6% (from July 1st), well below regional averages. We’ll continue to be transparent and communicate adjustments clearly, always working with our medical insurance providers to keep plans sustainable and affordable.
Warm regards,
Hans Benn
Managing Director, Brokerfish
You always feel in safe hands
Good and honest communication, helpful advice, always available.
23 September 2025
Reply from Brokerfish Limited
Thank you, John! We’re so happy to hear you feel in safe hands with us. Honest advice and being available when needed is exactly what we aim for!
The Brokerfish Team
Efficiency!!
Hans and the Team continue to be on top of everything, whatever the time of day or wherever they are - keep it up!!
18 September 2025
Reply from Brokerfish Limited
Thank you John, we remain at your service!
The Brokerfish Team
Very good service 👌🏻
22 August 2025
Reply from Brokerfish Limited
Thank you Patrik, we remain at your service!
The Brokerfish Team
Reply from Brokerfish Limited
Thank you Pedro, we remain at your service!
The Brokerfish Team
Follow up questions and quick responses
Very quick responses and, most importantly, asked follow up questions and cared about my responses and details to give me best option.
21 July 2025
Reply from Brokerfish Limited
Thank Peter,
we appreciate your positive feedback and remain at your service!
The Brokerfish Team
A Truly Thoughtful Insurance Partner…
A Truly Thoughtful Insurance Partner BrokerFish
I’m so grateful to have Hans as my insurance agent. Every interaction is grounded in professionalism, clarity, and genuine care. What sets him apart is his thoughtful approach — he listens carefully, anticipates needs, and always provides the kind of guidance that builds trust and confidence. Whether I’m reviewing options or navigating decisions, I always feel supported and understood. His insight is matched by his integrity, and that’s rare.
Highly recommend him to anyone who values smart coverage and a kind, capable guide through it all.
13 July 2025
Reply from Brokerfish Limited
Thank you so much for your incredibly kind words, Candy! We’re truly grateful for your trust and appreciation of our thoughtful, professional support. It means a lot to know you feel heard, guided, and confident.
We remain at your service—always here whenever you need us.
The Brokerfish Team
Fast response
30 April 2025
Reply from Brokerfish Limited
Thank you Albert, we remain at your service!
The Brokerfish Team
Great support and follow through and…
Great support and follow through and never any sales pressure.
11 July 2025
Reply from Brokerfish Limited
Thank you for the kind and thoughtful words Carl. We remain at your service.
The Brokerfish Team
Reply from Brokerfish Limited
Thank you Christine, we remain at your service should the need arise!
The Brokerfish Team
Quick responce
27 June 2025
Reply from Brokerfish Limited
Thank you Anders, much appreciated and we are available if you need any assistance or have any questions relating to your policy, coverage and claims.
The Brokerfish Team
Reply from Brokerfish Limited
Thanks so much, Swee Im! It was a pleasure assisting you. I'm really glad you found the advice helpful — always here if you need anything further.
Hans - Part of The Brokerfish Team
Brokerfish is my go-to for international medical insurance
Hans at Brokerfish is very helpful and responsive, and finds the best insurance coverage for our small non-profit organization. Even if you are small, you can still provide affordable international medical insurance coverage for your employees.
Hans gets travel medical insurance for us when an employee travels.
Hans also helps us when we need to file a claim, and follows up with the insurance company.
Excellent service always, compassionate, and responsive. Thank you Hans!
19 June 2025
Reply from Brokerfish Limited
Dear SSS, thank you so much for your positive, constructive and kind feedback. Very much appreciated and we remain at your service!
The Brokerfish Team
Great services
9 June 2025
Reply from Brokerfish Limited
Thank you Maxime, we remain at your service!
The BrokerFish Team
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