Brocar Finance  Reviews 

344
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally helpful, patient, and professional throughout the entire vehicle purchasing process. Consumers truly appreciate the outstanding customer service provided, noting that dedicated representatives consistently go above and beyond to secure appropriate vehicle finance and find the ideal car. Some people also felt that the overall user experience was remarkably smooth and seamless, receiving very quick approvals alongside constant updates from start to finish. Reviewers are thoroughly impressed with the efficient communication and genuine dedication shown, making buying a car completely painless and straightforward.

What people talk about most

Staff

Clients share profound appreciation for the staff, frequently highlighting their patience, professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting a seamless and stress-free... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and constant... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how the process is consistently... See more

Product

Reviewers highlight high satisfaction regarding the product, noting smooth finance experiences and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish they have been Fantastic, especially Jordan. From check ins to recommendations, phoning dealers and basically being an all round legend. He is an absolute legend and a credit to B... See more

Company replied

Rated 5 out of 5 stars

Been messed about for two weeks by another company. Put in touch with these guys sorted inside 48 hrs .kabel was outstanding from start 2 Finnish. (Even with a bit of attitude from me) gotta keep them... See more

Company replied

Rated 5 out of 5 stars

I had tried numerous finance companies but none of them gave me a chance. Brocar gave me a chance and required all the necessary details such as bank statements and employment status which other fina... See more

Rated 5 out of 5 stars

I recently dealt with Brocar finance, primarily a guy called David although some of the other staff helped me along my vehicle finance journey. David went the 'extra mile' as the saying goes, alth... See more


Company details

  1. Finance Broker

Written by the company

After 15 years of experience working on behalf of various prestige brand dealerships we have realised that car dealerships are often experts in selling cars, but not necessarily in funding them. At Brocar finance arranging a tailored finance solution to meet your needs is our priority. We leave the car dealerships to supply the car, whilst we supply the finance package. We pride ourselves in an honest, clear and efficient service designed to source the best funding solution for your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely car

Easy process. Karel was very helpful and polite. He explained everything step by step. Karel is friendly & professional you can contact him anytime & he will speak you or the dealership.

The vehicle pictures uploaded were not accurate there were some bumps & scratches in real life but got fixed and Karel spoke with all parties involved to sort any issue in a timely fashion & I so happy with my vehicle.

I appreciate your assistance Karel.

Kind regards
N

16 January 2025
Unprompted review
Brocar Finance  logo

Reply from Brocar Finance

Thank you so much for your kind words! Karel will be thrilled to hear you had a smooth experience with us. Enjoy your new car, and we’re always here if you need anything in the future!

Rated 5 out of 5 stars

Swift, friendly service

A friend recommended brocar finance and spoke very highly of them.
I found myself without a car after mine being unexpectedly written off. Spoke to Karel and explained the situation. I was approved for finance within an hour and was put in touch with a reputable garage and had a new car in 2.
Fantastic service, friendly staff who seemed to genuinely care about personal circumstances. Everything was explained thoroughly and the process was quick and painless. Well humoured too. Can't recommend them enough.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Brocar service is topnotch

I am very grateful to Marcus, Karel and David for their help and service rendered. Their professionalism is top-notch even after buying the car they still call to check up with me. I would recommend them anytime.
Thanks Brocar and Their wonderful staffs.
Biola is grateful.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

I contacted Brocar and dealt with…

I contacted Brocar and dealt with Marcus
I could not get anyone better to deal with
You could hear his smiles over the phone he was so helpful and got me a great deal with the garage I bought car from
U fully recommend Brocar and will definitely used Bro car in the future
The experience was such a quick turnaround and I was kept up to date with all that was going on getting my finance and with the dealer
Thank you Marcus

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Very grateful for the Brocar team!

Very grateful for the Brocar team, Marcus, in particular, helping me at the 11th hour when I was in a predicament with my vehicle. Even being up against time, they were nothing short of professional, whilst achieving exactly what they insisted they would. It was a very quick turnaround and I couldn’t be happier, will most definitely be returning to them for any future car related business. Thank you guys!

8 November 2024
Unprompted review
Rated 5 out of 5 stars

The dream team!

Couldn’t have asked for an easier and smoother process for buying my car! From my initial enquiry to purchasing my car, the whole team were on hand to help every step of the way and made me feel more than comfortable to ask any questions. Will not be going anywhere else to purchase a car from now on!

30 October 2024
Unprompted review
Rated 5 out of 5 stars

From the first minute they started…

From the first minute they started helping me they were in constant contact every step I was being informed they linked me with their car dealers when I got the car I wanted I went to see it and test drive ot when I was happy with the car they paid immediately there were no delays the staff are so professional and friendly making me feel at home it was as if I had known them for a long time my deal took less than three day and I was driving my car thank you brocar

25 October 2024
Unprompted review
Rated 5 out of 5 stars

The best experience for car buying ive…

The best experience for car buying ive ever had! Ive been driving over 25 years, bought many vehicles and these guys know how to manage and look after their customers from start to finish!
5 Stars all the way 🙏🔥🔥🔥

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Brocar Finance was wonderful in helping…

Brocar Finance was wonderful in helping me to get finance for my new car. Marcus was extremely helpful in helping me to find a finance company to get me back on the road. He also helped me to find a car as well. I highly recommend Brocar Finance and think there service and attitude was excellent.

4 October 2024
Unprompted review

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