Broadview Shading Solutions Ltd Reviews 

414
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and smooth installation process, mentioning that workers arrive on time and leave homes exceptionally clean and tidy. Consumers are thoroughly delighted with the outstanding quality of the products, featuring beautiful shutters and durable awnings that fit seamlessly into their homes. Some reviewers were not happy with the pricing structure, noting that additional call-out fees and certain repair costs felt quite expensive. Furthermore, a few people mentioned experiencing unexpected delays in finishing installation projects or noted frustrating challenges regarding customer support and after-sales service.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite workers and... See more

Service

People report positive experiences with service, noting that the order process is simple and installations... See more

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the quality and... See more

Quality

Reviewers express great satisfaction and appreciation regarding the quality, noting that the blinds,... See more

Price

Users describe ambiguous interactions with price, as opinions on costs vary significantly among reviewers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Josh turned up on time, talk us through our options. Measured accurately and gave a competitive price. (Within £5.00 of other quotes) Fitters tidy, clean, polite and generally "n... See more

Company replied

Rated 5 out of 5 stars

Great job by Broadview, Already happy with last years downstairs shutters the fitter made a perfect job of fitting our shutters upstairs and took all the old blinds away leaving the bedrooms clean an... See more

Company replied

Rated 5 out of 5 stars

We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and... See more

Company replied

Rated 5 out of 5 stars

The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave,... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Carport and Pergola Builder
  4. Garage Door Supplier
  5. Garden Building Supplier
  6. Window Treatment Store

Written by the company

Broadview Shading Solutions manufacture and install high quality awnings, blinds, shutters and outdoor garden pergolas for homes and businesses with a focus on attention to detail and a superb finish. Broadview made to measure blinds systems are designed for classic or modern home or offices using the latest technology such as motor, voice and solar control helping you to control your heating and cooling in a sustainable manor. Broadview are a Somfy Expert meaning automation of your blind system is at the touch of a button or just say "Blinds Open". Shaped windows or glass roofs at high level are common and we have the solutions to help lower your energy cost. Broadview plantation style window Shutters are available in many timber and MDF options shaped perfectly to order to your desired choice and budget. If you have outdoor space at home or work, Broadview Outdoor Living, the main UK Brustor distributor for high quality Pergolas, Electric roller screens and frameless glass systems have the solution for you. Broadview Vehicle awnings enable businesses to operate on the move whatever the weather and suit almost all vans. See why we have an Excellent Trustpilot Rating for yourself. Contact Us now.

Leading supplier of Awnings, Blinds, Shutters and Outdoor Living Solutions

Written by the company

Our experienced team are here to serve you from survey to installation
We value all our customers and their experience is important to us.

Broadview Shading Solutions

Contact Us Now for Expert Advice

For everything in window coverings or outdoor covered spaces for home and business perfect shading solutions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(414)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I thought £150 for the initial call-out…

I thought £150 for the initial call-out and £1000 to replace the motor, which took two workmen just over an hour to replace, a bit excessive.

15 June 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your feedback Peter. We try our absolute best to keep labour charges as competitive as possible for clients, costs have risen over recent years in all walks of life, we do appreciate!
We choose to only offer top brand motors for our products and this is reflected in their cost. We are sorry we did not meet the 5 star expectations on this occasion, but would welcome the opportunity to work with you again in the future.

Warm Regards
The Broadview Team

Rated 5 out of 5 stars

Really good experience

Really good experience, everything went smoothly, very good communication all way through, no pressure, polite and friendly fitter’s, nothing to much trouble. Would throughly recommend, from start to finish finish.

21 April 2026
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Reply from Broadview Shading Solutions Ltd

Thank you Georgina we love your 5 star review and appreciate your business.
We hope to see you again one day.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Love the shutters - fitted very well and look great . Everyone turned up on time, which was appreciated

10 April 2026
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Reply from Broadview Shading Solutions Ltd

Hi Debbie,
Wow what a great review of us and your shutters thank you so much!
Kind Regards from all of us at Broadview

Rated 5 out of 5 stars

Would definitely recommend this company from the beginning to end

What a great experience, we had with Broadview, we ask someone to come out and give us a quote on some blinds for our veranda. The owner can out and was honest about everything, we needed, and trust me we had some other companies that came, but Broadview came out far superior by far, price, and style, neat and tidy look. Our blinds look the business, also the owner is the surveyor to measured there and then. I would definitely recommend this company. They know their business, the fitters Eric and Mark, just worked until the job was done. Thanks guys.
Must say thanks to Melissa, for replying to all my concerns and emails.
Great job guys
Now my neighbours all want one.

7 May 2026
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Chris for this excellent review of us and it has been passed onto the team.
Much appreciated.
Kind Regards
All at Broadview Shading Solutions Ltd

Rated 5 out of 5 stars

Servicev

Great service.
All done on time, professional throughout

9 April 2026
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Reply from Broadview Shading Solutions Ltd

Thank you Philip for your excellent review.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

Great Products and Choices

Good friendly service. I took advantage of the February offer on outside awnings. Didn’t have to wait too long from date of order to installation. The job was done quickly and efficiently. Very pleased with the awning.

8 April 2026
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Reply from Broadview Shading Solutions Ltd

Thanks Gillian we are delighted you are pleased with your Broadview awning.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

Great products and Josh is a pleasure…

Great products and Josh is a pleasure to deal with. We are very pleased with our products.

16 March 2026
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Reply from Broadview Shading Solutions Ltd

Thank you we have passed on to Josh that you have left us an excellent review. We really appreciate it.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Wonderful service.

We have been pleased from start to finish, from the measuring up to the lovely lady in the office and the final fitting, it has been a first class service. We were recommended by friends who had shutters from Broadview and were very pleased too. We were surprised how long they took to fit but it was done so well and neatly. The shutters are of good quality too.

20 April 2026
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Reply from Broadview Shading Solutions Ltd

Thank you very much for your excellent review of your experience and products from us.
We do hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent service

Excellent service, quick from order to fitting , fitting appointment on time and finished product looks amazing.

26 February 2026
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Reply from Broadview Shading Solutions Ltd

Thank you for your kind review we really appreciate it.
Best Regards
From All at Broadview

Rated 5 out of 5 stars

We placed an order for window blinds…

We placed an order for window blinds for our new office building and right from day one the service was fantastic with prompt feedback and keen pricing.

These blinds were fitted yesterday and look fantastic.

The fitting team were amazing too in that they went above and beyond to make sure everything was perfect before they left.

All in all a company that I would highly recommend.

9 April 2026
Unprompted review
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Reply from Broadview Shading Solutions Ltd

Thank you Simon what an Excellent Review of us. All at Broadview are delighted and we hope to see you again soon.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent service and product

Very happy with every aspect of the service provided by Broadview, from visiting the showroom for advice, to getting the finished window blind, which is lovely.

27 March 2026
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Wow what an Excellent Review of us we are delighted.
Thank you so much.
From All at Broadview Shading Solutions

Rated 5 out of 5 stars

Beautiful shutters

We wanted interior shutters for the lounge. The salesman explained all the options so we picked a date for fitting and had them installed. Extremely happy with the shutters and the company, would recommend them.

4 March 2026
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Reply from Broadview Shading Solutions Ltd

Thank you Richard, your 5 star Excellent review means alot to us and we are delighted you will recommend us.
We do hope to see you again in the future.
Kind Regards
The Broadview Shutters Team

Rated 5 out of 5 stars

I recently had blinds and shutters…

I recently had blinds and shutters installed in our new build home and we couldn’t be happier with the final result!
From start to finish, the service was professional and friendly. A special mention has to go to Will, who came out to take all the measurements. He was thorough, knowledgeable, and took the time to explain all our options clearly. It gave us real confidence that everything would fit perfectly – and it absolutely did.
The quality of both the blinds and shutters is fantastic. They’ve completely transformed the look of our home and added that perfect finishing touch we were hoping for. The installation itself was smooth and tidy, and everything fits beautifully.

Our only slight complaint was the wait time – it took around three months for the shutters to be delivered. That said, once they arrived and were fitted, we could see they were worth the wait.

Overall, we’re really pleased and would definitely recommend!

2 March 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 5 star review of the experience you had with us regarding your recent shutters installation from Broadview. We are delighted with the result and pleased that you are too.
Thank you for your buisness and we hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Very good

Very efficient

4 March 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you your review is very important to us and we are delighted you have left us a 5 star review.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

efficient and friendly service would…

efficient and friendly service would strongly recommend

28 January 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your Excellent review of us .
Regards
From All The Team at Broadview Shading Solutions.

Rated 5 out of 5 stars

Excellent experience

Excellent experience - From survey to installation

27 February 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We appreciate your 5 Star review thank you for your business and we hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Great experience and very happy

Great experience and very happy with the outcome. Fitting was professional and fitters were nice and tidy and the shutters look really nice. Also had awning fitted and although weather hasn’t meant we could use it yet, we are very happy with how neat it looks on the outside of the property.

23 December 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your Excellent 5 star review we hope you are enjoying your new shutters and Brustor awning installation.
We hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from start to finish and a great price.
This is the first time I have used Broadview and would certainly recommend them.
Sadly in today’s busy world customer service can fall short but not with Broadview the whole process was excellent.
Thank you

16 February 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We appreciate your Excellent 5 Star Review of your experience with us. We pride ourselves on value and service. Thank you for trusting in Broadview Shading Solutions
Kind Regards
The Broadview Team

Rated 3 out of 5 stars

Great shutters but what a shame

Great shutters but have had to wait months for the job to be finished, still not finished yet, now told 9th march .Not really acceptable as started the job early December 2025.

25 February 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your review. We understand the final trims were outstanding but have been installed now and it is completed 9th March. We apologise the order suffered a delay which was investigated and resolved with a supplier. Thank you for bearing with us and we appreciate your review.
We do hope to see you again in the future.
Best Regards
The Broadview Team

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