Britsino Play Reviews 5

TrustScore 3 out of 5

3.2

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Company details

Written by the company

Britsino is an online casino available to players from the UK, offering a wide selection of slot machines, table games and live dealer games. The website partners with several software providers and regularly updates its game catalogue. Various payment methods are available to users, including bank cards, e-wallets and cryptocurrencies. Deposits and withdrawals are processed within standard timeframes, depending on the chosen method. The service provides 24/7 support via live chat and email. For security purposes, mandatory account verification (KYC) is required, and two-factor authentication is also available. The site also features a VIP programme with a personal manager and additional privileges for active players. Britsino offers the standard range of online casino features: a variety of games, standard payment methods and customer support.


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3.2

Average

TrustScore 3 out of 5

5 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

So far not so good

So far not so good. I am really worried now that I have been scammed. This website plays under a lot of different domains including .com.

I think this is a scam. I have a £370 withdrawal that has been “pending” now for 72 hours. Every time I contact support they tell me it’s in a queue however there website tells me it takes 24 hours to withdraw. I am also a VIP player so as you can imagine I’ve spent a lot of money with these.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Refuse to pay wins

Deposited £250.
Played few games.
Won £2348

They told me they wouldn’t pay it. Absolute joke. Don’t trust.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

COMPLETE SCAM!

*COMPLETE SCAM!! WILL NOT GIVE ME MY WINNINGS!!*

I have been trying to withdraw my winnings for more than a week now and it keeps getting declined and each time I go to support they feed me with nonsense to the point where I actually caught them out and to make things worse got disconnected from the chat, there was also a deposit I made of £200 which never went in… the amount that I’m unable to withdraw is £2,000!! So that’s £2,200 + all the 10s, 20s and 50s I deposited through out!

Am in desperate need of this money… It is absolutely ridiculous!!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this online casino

Absolutely love this online casino! Got a generous welcome bonus and 50 free spins — used them on Starburst and hit a nice win right away. Payouts were lightning‑fast, took just a few hours. Support team was super helpful when I had a question. App runs smoothly, design is sleek and user‑friendly. Only wish they had a few more live dealer games. Highly recommend!

10 April 2026
Unprompted review

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