Utter cheap crap bought trolley off them on temu was rusty damaged and very poor quality these clowns offered me a £1 refund they are pedalling rubbish be warned. Don't believe the bull crap about 30%... See more
Company replied
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Utter cheap crap bought trolley off them on temu was rusty damaged and very poor quality these clowns offered me a £1 refund they are pedalling rubbish be warned. Don't believe the bull crap about 30%... See more
Company replied
My purchase (an easel) arrived quickly. Everything was well organised. The product matches its description and photo on the site. The price is fair too. The only strange thing is that there is no info... See more
Company replied
I was apprehensive about using a company I hadn't heard of before, but loved the range of plants advertised so I made a small purchase of 3 Hydrangeas. I need not have worried, the plants arrived very... See more
Company replied
Searched online for a bike track pump that would be cheap and light to travel with… I was shocked but very excited to find these guys who would ship online of course but they are only 10 mins drive fo... See more
Company replied
Welcome to Brits Home Garden, We have variety of Home and Gardening Products Tailored to your needs!
Zone 2, Industrial Complex, KA11 5AL, Irvine, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Brits Home Garden
Great price, fast delivery. Really happy with the product. Will use again.

Reply from Brits Home Garden
My Dad needed a new toilet mat. It's super thick and soft and non slip, essential when your 87 years old. Very quick delivery. Item very good quality, better than I expected.

Reply from Brits Home Garden
Three weeks in and still not received order (3-5 days you said!!)!

Reply from Brits Home Garden
Was looking for a cheap and cheerful garden hose pipe with a wind up reel. Found one here at Brits Home Garden. Products/ Stock seem a little random but bargains to be had and free delivery makes it. Set arrived in good time and was exactly as expected. Worth a look every now and agian

Reply from Brits Home Garden
Excellent pressure cooker. Easy to use and well recommended at the price.

Reply from Brits Home Garden

Reply from Brits Home Garden
I purchased a swimming pool pup but unfortunately it was not compatible for my pool sent it back on the 19/7/05 over a week ago and still have had no response from britshomegarden
about my refund would not purchase again from this company.
Great product, slightly less good communication.
I bought a curved shower curtain rail (what a fantastic idea by the way) from another retailer but it was too short for our needs. Brits Home Garden had a longer version for the same price, and when it arrived it was much better quality and fitted easily. now, although we're standing in a bath, it feels like we're in a shower room!
The only issue with comms was that the emails I received didn't mention Brits Home Garden in the subject line. I get a lot of emails and various messages about parcels, but if I don't know what a message is from it's subject line it can easily get deleted as possible spam. If it said something like, "Your Brits Home Garden parcel is on the way", I would had know that the wheels were in motion and wouldn't have had to write to the company to ask where my product was. Great product though :)
Just beufull flowers so happy with them thanks you my beautiful garden
This company will do anything to frustrate you. I had a legitimate complaint but was sent round the houses and in the end just gave up. It wasn't worth the time and effort.

Reply from Brits Home Garden
Shocking, been waiting 10 days for a refund I have every evidence to show I refused delivery as I changed my mind I didn't want the item anymore it states on tracking customer refused delivery yet 10 days on still messaging this company several times a day to get my refund!!

Reply from Brits Home Garden
Received my order in record time had a little problem and it was revolved promptly would recommend

Reply from Brits Home Garden
Had I bought the kneelers (x2) from Amazon they would have cost more, & with delivery on top - so the fact that BHG didn't charge for the latter a bonus, appreciated. The kneelers themselves are sturdy, comfortable enough - reckon good value for money. Came within a few days (there was no hurry) well-packaged - easy to put together. But the gloves - oh vay! A joke? Left over from Catman? No surprise these never seen at any garden centre we've been to. Gave us a good laugh. Tho' do get that you can use the claws in lieu of a trowel, for some things - but they are awkward to wear, to say the least. The rest, can recommend.

Reply from Brits Home Garden
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