Ben explained everything clearly & concisely and was quite happy to go over any concerns we had about the plan. He wasn't all business and engaged in conversation about himself, ourselves and our fami... See more
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Review summary
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I spoke to Tom on the phone, he was very polite and explained everything very clearly about the policy. He took his time and asked if i had any questions. I had kept putting off looking for a policy... See more
From email to telephone call with Joe the process of becoming covered by the life insurance was simple and straightforward. Any questions i had were answered and i am happy ti have signed with British... See more
The person I spoke to regarding life insurance was extremely helpful and put me at my ease. He was knowledgeable about the product explained everything in detail and was very clear. He made my exper... See more
Company details
About British Seniors
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4.9
Excellent
37K reviews
Asks customers to review
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We found our experience really good
We found our experience really good. Evie was extremely helpful and easy to talk to. She answered our few queries really well and explained the different processes so that we could understand.
10 August 2026
The person was ever so nice and help…
The person was ever so nice and help full explained everything to me in detail and was very helpful and answered all the questions I had
10 August 2026
Well worth investing in your future
Kat explained everything to me b4 I made my decision to commit to the policy I didn't have to do it there and then I had time to think about it which is gd coz some places tend to rush your decision and u make a mistake not this company we'll worth investing in your future not only for piece of mind but for your family.
10 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I purchased Life Assurance from Alex…
I purchased Life Assurance from Alex this evening. He was most helpful and polite
10 August 2026
Unprompted review
Reply from British Seniors
Hi Angus, thank you for your review! We're so pleased to hear about your great experience with Alex. Thank you for your support!
Everything about the young man…
Everything about the young man explaining everything to me me sure I understood everything
10 August 2026
Josh was very informative and helpful
Josh was very informative and helpful
He checked I understood everything correctly before proceeding further.
10 August 2026
I had a wonderful conversation with one…
I had a wonderful conversation with one of your callers, he was very professional, understanding and very reassuring. He clearly explained everything for me, and was a very warm and friendly person. Which in return,put me at ease with sorting out my policies. thank you so much
10 August 2026
Chris Raymond was amazing made…
Chris Raymond was amazing made everything very simple and easy to understand
10 August 2026
He was polite on the phone explain what…
He was polite on the phone and explain what I needed to know about the the policy that I have got with them had he made you feel at ease
10 August 2026
All information properly clarified…
All information properly clarified giving me peace of mind
7 August 2026
Very helpful
Everything was explained to me. They the representative was very pleasant and made things easy for me to understand.
5 August 2026
Excellent customer service
The person I spoked to by the name of Jordan made me aware of my options and made it easy for me to understand the way he explained everything in details.
10 August 2026
Everything was clear and concise,no…
Everything was clear and concise,no legalees nonsense,and all done in a very short time frame, recommend you try them
10 August 2026
Nice and simple to set up and the staff…
Nice and simple to set up and the staff member was very good
10 August 2026
Leo was fabulous he was very…
Leo was fabulous he was very informative about the product and also a delight to talk to i signed up because he really gave it his all in telling me everything i needed to know and more
10 August 2026
Policy very easy to explain to me plus…
Policy very easy to explain to me plus a very nice lady talking me through it.
10 August 2026
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