British Homebuyers Reviews 

631
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, friendly, and professional staff for keeping them thoroughly informed and supported throughout the entire property selling journey. Many consumers note that their properties successfully secured offers much faster when compared to traditional high street estate agents. Advisors are readily available to answer questions promptly and handle buyer communications effectively from start to finish. However, some people mentioned that the sales process or overall turnaround times could occasionally feel a bit protracted and slow. A few reviewers also noted experiencing minor hiccups, communication challenges, or delays with solicitors during the property transaction.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient sales processes and professional marketing... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional,... See more

Customer service

Customers report positive experiences with customer service, highlighting exceptional support and... See more

Response time

Reviewers express high satisfaction and positive feedback regarding the prompt response time. Consumers... See more

Customer communications

Consumers find contact to be positive, highlighting regular updates and proactive communication throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I was kept in the loop at all times, particularly towards the end of the transaction where timelines started to get a bit tricky. Alex did a great job at managi... See more

Company replied

Rated 5 out of 5 stars

We used British Homebuyers to sell out house after bad experiences with two other agents. The level of service was absolutely amazing, and we ended up getting an offer quickly. The whole proc... See more

Company replied

Rated 5 out of 5 stars

The dedicated interest that each member of the team gave to us was exemplary. No question went unanswered or was too trivial to ask. Deadlines were kept, responses were forthcoming. Even when a memb... See more

Company replied

Rated 5 out of 5 stars

We tried to sell our property but struggled with viewings. Once our contract ended, we approached BHB. Nathan was great at getting the details and creating the advert. From there on, Molly helped ar... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(631)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

The service was really professional

The service was really professional, I was constantly updated with where the sale was at. I would defo recommend this company.

6 June 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Lisa,

Thank you so much for your kind words, we’re really glad we could help!

I wish you all the very best with everything moving forward.
Kind regards,

Alex and the whole team

Rated 5 out of 5 stars

Very good customer service

Very good customer service, great communication and the process is very streamlined. No unnecessary pressure is put on the seller and the team are always there if you need anything. Very impressed.

17 June 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Thank you so much for your kind words!

We're thrilled to hear you had a positive experience and appreciated our service and support.

It was a pleasure working with you!

Molly and the team

Rated 5 out of 5 stars

Professional Service



I’ve used British Homebuyers twice for the sale/purchase of my house. I am very happy with the professional service I receive from this company. The staff is always on hand to help with any questions I may have. I would like to say a big thank you to Alex and Charles who have been very helpful on my recent transaction. I have no hesitation recommending this company.

13 June 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Thank you so much for your kind words!

We’re thrilled to of been able to help make this process a smooth one.

Wishing you all the best,
Alex & the Team

Rated 5 out of 5 stars

British home sellers 5*

Sold my home with British home sellers, as they are a wider estate agents, were always available when needed in the case they weren't always got a call back very pleased with my outcome and would use again in the further

30 May 2025
Unprompted review
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Reply from British Homebuyers

Hi Dave,

Thank you so much for your kind words, we’re really glad we could help!

I wish you all the very best with everything moving forward.

Kind regards,
Alex

Rated 4 out of 5 stars

Sold & Moved Easily

Sold and moved with them the communiction was good, had feedback on my sale straight away, would recommend

23 May 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi David,

Thank you for your review and we wish you all the very best with everything moving forward.

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

10/10 service - highly recommended

The whole process was great from start to finish to finish and Charles is an absolute delight to deal with a a huge asset to the organisation - I would definately use this organisation again. Really organised, prompt contact and nice to get humans that actually speak to you rather then a bot/a screen

22 May 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Victoria,

We’re so glad we could help with the sale!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob and the Team

Rated 5 out of 5 stars

5* service

Communicative and speedy, I would recommend this service if you are looking for a quick sale.

23 April 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Rhys,

Thank you so much for your kind words, we’re really glad we could help!

Myself and the team wish you all the best.

Best wishes,
Rob

Rated 5 out of 5 stars

Selling a house with British Homebuyers

From start to finish, Alex and the team were so helpful, even ringing out of normal hours if they needed to. Emails, texts and calls were responded to within a few hours.
They are always professional, polite, and put you at ease. When they say if there's anything we can do just get in touch they really mean it.

18 April 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Helen,

Thank you for your review, I am so pleased we could help and I wish you all the best with everything moving forward.

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Quick sale of house

We decided to sell my mum's house through British Homesellers after months of it not selling via a local estate agent. We managed to sell after holding an open selling day, and the process from an offer to completion date was fairly quick. The communication was excellent, where we were updated regularly.

25 April 2025
Unprompted review
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Reply from British Homebuyers

Hi Lucy,

Thank you for your review, really appreciated on this side and I am so pleased we could help.

All the best with everything moving forwards,

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

British Homebuyers were amazing selling my home

British Homebuyers were amazing selling my home. They kept me completely up to date throughout and Robert was particularly helpful during all the negotiations and conversations. I wouldn’t hesitate in using them again and I would definitely recommend then to friends and family.

6 May 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Susan,

Thank you so much for your kind words; we’re so glad that we could help!

Myself and the team wish you all the very best with everything!

Kind regards,
Rob

Rated 5 out of 5 stars

Great support and advice

These are very special homesellers, not your usual estate agent. Their initial buyer wasn't able to complete in quite a few months but Alex and Charles stepped up, found another buyer who completed in a timely fashion at a much better price. I couldn't be happier.

6 May 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Linda,

Thank you so much for your review and I am so happy we could help!

I wish you all the very best with everything moving forward,

Kind regards,
Alex and the team

Rated 5 out of 5 stars

Would definitely use again

British Homebuyers were amazing selling my home after my first sale fell through. They kept me completely up to date throughout and Alex was particularly helpful durning the negotiations. I wouldn’t hesitate in using them again.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. British Homebuyers were very efficient and extremely helpful throughout the process. The were contacting me regularly with updates and details about the market and they were extremely helpful in identifying the buyer.

24 April 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Andreas,

Thank you for your review and I am so happy we could help you secure the sale.

I wish you all the very best moving forward.

Kind regards,
Robert and the Team

Rated 5 out of 5 stars

BRITISH HOMEBUYERS

British Homebuyers WERE AMAZING with their help and support in selling my property.
The whole process went as smoothly as possible, I received regular updates by way of a phone call.
They spoke to both my Buyers and Solicitors on my behalf.
I had the right people looking at my property as I was contacted when a prospective buyer was wanting to view to see if I was happy with them.
I would highly recommend them to anyone I will certainly be contacting them in the future when I sell again. Thank you!

21 March 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Thank you so much for your review,

Hugely appreciated by everyone here and looking forward to working with you again in the future!

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Light at the end of the tunnel

My experience with British Homesellers was amazing. After being on the market for a year with a different agent and no luck, I moved over and within a few months house sold and completed. Robert and Charles were amazing with consistent communication and advice, they went above and beyond to make sure all went smoothly and recommended a great solicitor that sped up the process. I can't thank you all enough and will definitely recommend to anyone in future.

14 March 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Lyna,

Thank you so much for your review, we’re happy to have helped.

Myself and the team wish you all the best in your new home.

Kind regards,
Rob & the Team

Rated 5 out of 5 stars

A good experience

Fantastic service from Alex.
Having tried two other estate agents decided to try a less conventional agent. Very approachable and helped both us and the purchaser. Thoroughly recommend.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Very effective and good alternative to…

Very effective and good alternative to a local agent

10 March 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Ed,

Thank you, we appreciate your feedback and are pleased we could help.

I wish you all the very best moving forward.

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Exemplary service. Not your run of the mill agent.

After several attempts to sell our house over a number of years we approached British Homebuyers with a degree of scepticism. However, within 3 weeks they found a buyer at the asking price and the sale duly completed a while later. Throughout, the communication and attention was exemplary and we wouldn't hesitate to recommend them to others.

5 March 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Richard and Patricia,

Thank you for taking the time to leave a review, really appreciated by myself and the whole team here.

We wish you all the very best with everything moving forward.

Kind regards,
Alex & the whole team

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