British Homebuyers Reviews 

631
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, friendly, and professional staff for keeping them thoroughly informed and supported throughout the entire property selling journey. Many consumers note that their properties successfully secured offers much faster when compared to traditional high street estate agents. Advisors are readily available to answer questions promptly and handle buyer communications effectively from start to finish. However, some people mentioned that the sales process or overall turnaround times could occasionally feel a bit protracted and slow. A few reviewers also noted experiencing minor hiccups, communication challenges, or delays with solicitors during the property transaction.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient sales processes and professional marketing... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional,... See more

Customer service

Customers report positive experiences with customer service, highlighting exceptional support and... See more

Response time

Reviewers express high satisfaction and positive feedback regarding the prompt response time. Consumers... See more

Customer communications

Consumers find contact to be positive, highlighting regular updates and proactive communication throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I was kept in the loop at all times, particularly towards the end of the transaction where timelines started to get a bit tricky. Alex did a great job at managi... See more

Company replied

Rated 5 out of 5 stars

We used British Homebuyers to sell out house after bad experiences with two other agents. The level of service was absolutely amazing, and we ended up getting an offer quickly. The whole proc... See more

Company replied

Rated 5 out of 5 stars

The dedicated interest that each member of the team gave to us was exemplary. No question went unanswered or was too trivial to ask. Deadlines were kept, responses were forthcoming. Even when a memb... See more

Company replied

Rated 5 out of 5 stars

We tried to sell our property but struggled with viewings. Once our contract ended, we approached BHB. Nathan was great at getting the details and creating the advert. From there on, Molly helped ar... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

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4.7

All reviews

(631)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and Beyond

Well what can i say this company were fantastic as we are in our seventies we did find it very stressful we sometimes found the paperwork a bit daunting,but the staff helped us through everything there was always someone to explain things when we rang them which was quite a lot so i would definitely recommend this company

18 November 2025
Unprompted review
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Reply from British Homebuyers

Hi Susan,

Thank you very much for your kind words, we’re glad we could help!

All of us here wish you all the best.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

Excellent results in a short period of time

After having my house on the market for over 12 months and using the services of not one but two local estate agents, the property remained unsold. I received a letter through the post at the property from British Home Sellers, and made a call; my property had an offer on the table in 6 weeks. I wish I had known about British Home Sellers earlier. I would have saved myself a lot of money as the property was empty and costing money each month it remained unsold.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Life Savers!!

After struggling for 6 months to sell our property with Estate agents, myself and my ex decided to give these guys a go and never regretted it.

Within the first month we had more viewings then the previous six and had an offer which led to the completion of our property. Molly and Fallon were also a huge help as they kept us informed and often checked in on us to make sure we were comfortable throughout the process.

I highly reccomend using these guys.
They are a little more expensive then your average Estate Agent but they get results and give peace of mind on a stressful time.

Thank you all!

22 May 2026
Unprompted review
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Reply from British Homebuyers

Hi Jack,

Thank you for your kind review and I am so happy we could help!

 It was lovely working with you and I wish you all the best moving forward

 Molly & The team

Rated 5 out of 5 stars

Where would we be without you?

British Home Sellers (Molly) were polite and helpful from the off, quickly marketing our property and offering help and good advice along the way. When an offer was accepted we were passed onto the progressions team but the service and friendly, helpful attitude remained. In fact, the progressions team (Fallon) helped with buyers solicitors when they were deemed to be dragging their feet. Our previous local Estate Agents were far from proactive and that's why we went on-line and selected BHS as our agents. A very good decision in hindsight. Thank you BHS team, you were great.

2 June 2026
Unprompted review
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Reply from British Homebuyers

Hi Paul,

Thank you for your kind review.

 We are happy to hear that you were pleased with the level of service you received.

 Wishing you all the best.

 Molly & The team

Rated 5 out of 5 stars

Really good, attentive and thorough

After putting our house up for a sale with a local estate agent and have no interest or viewings we decided to change and sell through British home buyers. We wish we had done this from the start! They were very thorough and attentive, always checking in with us and we secured a viewing within a week of it being advertised with them( who then made an offer!) The solicitor they advised to use was also brilliant and helped us through the whole selling process.

27 May 2026
Unprompted review
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Reply from British Homebuyers

Hi Lydia,

Thank you for your review,

I am so pleased we could help and wish you all the best moving forward

Kind regards,

Alex and the whole team

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. Sold our house within a week after being in the market for 12 months with other agents. Great communication throughout.
Fallon was brilliant throughout the process keeping us up to speed at every stage.

27 May 2026
Unprompted review
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Reply from British Homebuyers

Thank you so much for your lovely review.

It was an absolute pleasure helping you with your sale and I’m so pleased we were able to get your property sold so quickly.

Wishing you all the very best for the future and thank you again for
choosing British Homebuyers!

 Kind regards,
 Fallon & team

Rated 5 out of 5 stars

First class service

First class service. Kept me updated all through the selling. The staff were amazing. Would recommend them

1 January 2026
Unprompted review
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Reply from British Homebuyers

Thank you for your review,

I am so pleased we could help and wish you all the best moving forward

Kind regards,

Robert and the whole team

Rated 5 out of 5 stars

We had a long and challenging selling…

We had a long and challenging selling process with many ups and downs, including delays due to the buyer’s fund availability. However, British Home Buyers especially Alex Clendon supported us throughout the journey in the best possible way.
Their communication was excellent from start to finish, and they were always available whenever we needed to talk or had concerns. The team remained positive, professional, and reassuring during stressful times, which made a huge difference to us.
We truly appreciate all the support and guidance we received and would happily recommend British Home Buyers to anyone looking to sell their property.

22 May 2026
Unprompted review
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Reply from British Homebuyers

Hi Neetu,

Thank you for your review,

It was a pleasure working with you and I wish you and your family all the best moving forwards

Kind regards,

Alex and the whole team

Rated 1 out of 5 stars

Not a single viewing

I marketed our house after 2 failed purchases with confidence that they would get me an offer within 6 weeks. It was online for 3 months without a single viewing. Kept being told it was getting lots of likes and views but not a single enquiry. Three months wasted

27 February 2026
Unprompted review
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Reply from British Homebuyers

Dear Sue,

Thank you for taking the time to speak with me today.

We’re genuinely very sorry that we failed to achieve the result you expected, particularly given the importance of your timelines following the collapse of your previous purchase.

As discussed, we had confidence in generating strong interest and securing a buyer within around 6 weeks, which in the vast majority of cases we successfully achieve. However, despite extensive marketing and activity around the property, we clearly failed to deliver the level of proceedable interest needed in your case.

We completely understand your frustration regarding this and really appreciate you taking the time to speak openly with us today and provide constructive feedback, which we are reviewing internally as part of improving our service further.

We genuinely wish you all the very best moving forward.

Kind regards,
The British Home Buyers Team

Rated 5 out of 5 stars

Awesome communication

After 9 months with a local agent and no offers, BH were able to secure an offer within 3 weeks! Not sure what magic they weave , but they definitely keep to their word.
Molly and Fallon were awesome. We had a couple of hiccups with solicitors, it was a bit of a headache at the time, but Fallon was always happy to liaise and chase up on our behalf.
Thank you British Homebuyers

14 May 2026
Unprompted review
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Reply from British Homebuyers

Thank you for your kind review.

We are happy to hear that you were pleased with the level of service you received.

Wishing you all the best.

Molly & The team

Rated 5 out of 5 stars

Good service and quick sale which I was…

Good service and quick sale which I was pleased with. I was getting updates every week

13 March 2026
Unprompted review
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Reply from British Homebuyers

Hi Sabrina,

We’re really glad to have helped you with the quick sale!

Myself and the team wish you the very best moving forwards.

Kind regards,
Rob & the Team

Rated 5 out of 5 stars

Excellent service and communications

Excellent service and communications by Alex, Fallon and the overall Team. Fully reliable and trustworthy.

8 May 2026
Unprompted review
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Reply from British Homebuyers

Hi Titiksh,

Thank you for your review and it was a pleasure working with you,

I wish you all the very best moving forward!

Kind regards,

Alex and the whole team

Rated 5 out of 5 stars

What incredible service

What incredible service. Professional and experienced team. This was from the initial discussions with Reece, through to the journey with Alex, Molly and Fallon. What an amazing team. They handled everything, and supported me through the whole process. I would highly recommend British Homebuyers.

8 May 2026
Unprompted review
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Reply from British Homebuyers

Thank you for your review.

We are happy to hear that you were pleased with the level of service you received and your recommendation!

Molly & The team

Rated 5 out of 5 stars

Fantastic

Fallon was fantastic and a massive help when I had issues with my solicitor and getting everything through. She's been brilliant and can't recommend her enough.

29 April 2026
Unprompted review
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Reply from British Homebuyers

Hi John,

Thank you so much for your kind words.

All of us here wish you all the best with everything moving forwards.

Kind regards,
Fallon & The team

Rated 5 out of 5 stars

First rate experience, professionalism and efficiency

The dedicated interest that each member of the team gave to us was exemplary. No question went unanswered or was too trivial to ask. Deadlines were kept, responses were forthcoming. Even when a member of the team was on leave, another took on the role and the process kept moving. Alex and Charles were both extremely helpful and attentive. The legal team were equally as good with Leeanne and Laura's amazing efficiency and effectiveness. We would thoroughly recommend British Home Buyers and their legal colleagues.

28 April 2026
Unprompted review
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Reply from British Homebuyers

Hi Mrs Combes,

Thank you so much for your review!

It was a pleasure working with you and please never hesitate to get in touch if there is anything we can do to help in the future,

Kind regards,

Alex and the whole team

Rated 5 out of 5 stars

Professional

They were very professional dealing with my house sale. I got viewings very quickly. Robert was my main contact but Charlie's and fallen were very helpful to. Using there solicitors made my house sale a lot easier. I would recommend using them.

12 February 2026
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Stephen,

Thank you for your lovely words, we’re so glad we could help!

We all here wish you the very best moving forwards.

Kind regards,
Rob & the Team

Rated 5 out of 5 stars

EXCELLENT SERVICE - FROM START TO FINISH


I am so happy that I had chosen BH for the sale of my property . They found me a cash buyer that helped me to move to next property without any hassle.

Molly Ewen and Charles Gale provided exceptional service .At one point , I thought due to delays in the purchase of my next property I might lose my buyer but Charles kept the buyer in the loop without losing any confidence . Their team is very professional and friendly .i would certainly recommend them to others

27 March 2026
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Thank you so much for your kind words.

We’re delighted to hear you had such a positive experience with us.

It’s great that we were able to support you through the process and help keep everything on track, especially during a potentially stressful time.

We really appreciate your recommendation and wish you all the best.

Molly and the team

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