The taxi arrived to pick up my daughter at Heathrow in plenty of time. Unfortunately her bags were mislaid in delivery and the driver was asked to wait over 2 hours before my daughter finally appeared... See more
Company replied
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Review summary
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What people talk about most
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I have ridden with British Airport Transfers for over 20 years. Never had a bad journey. The drivers are always on time, courteous and careful drivers. The cars are clean and well-maintained. I honest... See more
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I have been using British Airport Transfers for 15 years and the drivers are always reliable, polite and efficient. They always monitor flights for both delays or early landings and it really gives me... See more
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Excellent service. On time, courteous, and friendly. Easy booking system with a phone number and email in case you need to contact them. I've used this company for years. They are reliable and trustwo... See more
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Company details
Written by the company
British Airport Transfers offers a refined, pre-booked airport taxi service to and from Heathrow and all major UK airports. Enjoy fixed prices, instant online quotes and punctual, professional pick-ups. Our experienced drivers, well-maintained vehicles and discreet, traditional customer service provide a smooth and comfortable airport transfer for discerning travellers. Book directly through our official website for a dependable, high-quality airport transfer across Great Britain.
Contact info
London, United Kingdom
- 0208 866 2426
- info@british-airport-transfers.co.uk
- british-airport-transfers.co.uk
4.7
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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If I could do 0 stars I would
If I could do 0 stars I would. Very unpleasant experience. Tried changing the time for our taxi as the flight was delayed 5 hours they wouldn't let us change the time which means we had to cancel the taxi. This was the full amount of the journey as well as a cancellation fee. Really angry, can't believe a company can be so disrespectful when the flight delay is not in our control. As they are a airport Transfer company I thought they would be understanding with flights being delayed. Angry and upset.
2 May 2017
Unprompted review
Great Prices
We orded a taxi from Northwood to Gatwick and return from Gatwick to Northwood. On both occations the cars arrived on time, they were clean and the drivers were reasonably helpful.
Next time we travel to the airport we will use them.
21 October 2016
Unprompted review
SCAM - NO SHOW AND CHARGED MY CARD WITHOUT AUTHORISATION
I booked a pick-up service and didn't receive any confirmation emails or texts. I did check my junk folder many times as well.
On the pick-up day, the driver called me out of the blue and said he was at the airport but I couldn't find him. I didn't use their service at the end but found out today they charged me almost £100 without my authorisation.
SCAM. DO NOT USE THEIR SERVICE. AVOID THE HASSLE.
22 June 2016
Unprompted review
Fantastic, great service, great cars and pleasant drivers
I used to drive to LHR and Park. I now use British airport transfers. Service is great, price is much cheaper then using my own car.
27 July 2015
Unprompted review
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