Atrocious company. DO NOT BOOK WITH THESE PEOPLE. I was travelling alone at night with a small child and specifically asked that the driver be waiting as other companies have let me down in the pas... See more
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My decision to use them based on the below reviews. So shocking & will never use them anymore. Had to make several calls as driver didn't on turn up. The call center person told me driver was in... See more
I gave this two stars because we actually got to our destination-- late but were ok, probably because we gave ourselves a 4 hour window and the drive takes only one hour. Having said that, it took ou... See more
Company replied
DO NOT BOOK WITH THIS COMPANY. THEY CONFIRMED THE BOOKING TO PICK UP MY WIFE AT HEATHROW AIRPORT AND THEY NEVER SHOWED UP. CALLED THE OFFICE AND THEY DO NOT CARE, HORRIBLE CUSTOMER SERVICE. USE A... See more
Company replied
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1.4
Bad
228 reviews
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The morning pick up was a tad stressful…
The morning pick up was a tad stressful as the driver came over an hour early, so we had to rush, he wasn’t given the pick up time he was given the flight time and stated that they only wait 30 mins in the airport. The driver also drove far too fast especially with children on board (nearly 90 is crazy!). The afternoon pick up (different driver) back to the airport went very well.
17 December 2019
Unprompted review
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Very good
Very good. Even rang foreign number to make
sure client (my daughter travelling solo) found him.
17 December 2019
Unprompted review
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Verry good service!
our flight from Zurich was late over 2 hours and it was midnight when we finally got out of the airport. The driver had to wait a long time and even then he was friendly and professionally. Thank you verry much for that appreciated service.
16 December 2019
Unprompted review
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Smart
Smart, makes traveling a breeze. If you make hotel reservations, then make transportation also. Relax and enjoy.
16 December 2019
Unprompted review
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The driver was lovely and very patient…
The driver was lovely and very patient during a stressful time. Easy journey. Wholeheartedly recommend.
7 December 2019
Unprompted review
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Great Service
Great fares, clean, on time and driver polite. I will use this service again!
28 November 2019
Unprompted review
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Perfect
Perfect service. Very kind staff. Gently driving as much as necessary
28 November 2019
Unprompted review
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My decision to use them based on the…
My decision to use them based on the below reviews. So shocking & will never use them anymore.
Had to make several calls as driver didn't on turn up. The call center person told me driver was in the WH store waiting & coming out soon which was a big lie.... then, never answer calls there after .
waited more than 1 hour before driver turned up & he advised that he was looking for car park..so was late...
not helpful with luagage.
all was a bad initial experience... lucky i had a good time in London!
19 November 2019
Unprompted review
TImely and treating with respect
19 November 2019
Unprompted review
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On time
On time. Lovely clean vehicle. Excellent polite driver. No complaints at all
5 November 2019
Unprompted review
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excellent service!
3 November 2019
Unprompted review
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Faultless service
30 October 2019
Unprompted review
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