No KYC Casino Reviews 

Wouldn’t give any stars if possible. Booked 6 hours in advance to pick us up from the train station, 40 minutes later it turned up after standing in the cold with no indication as to if it was coming or not. No apology and the driver laughed and said he was surprised we were still there. He thought we’d have ‘walked home by now’. He also said it makes no difference if we pre book or not, they won’t be on time and they don’t care. Apparently the call handlers don’t care about pre booked fares and over book taxis. Disgusting service, will never ever use again and will definitely tell everyone to avoid. They’re a laughable ‘business’ who don’t care about their customers.

I booked a taxi yesterday for 8.40 this morning as my daughter was wearing her white Communion dress to school for photos. 8.47 I rang to be told they didn't have a car for us yet, when I explained I booked it yesterday for 8.40 I was told "we don't guarantee times, we just send them as close as possible" 8.59, still no taxi so ended up getting a lift from my amazing neighbour. NEVER AGAIN!!

Needed a cab from Newton Le Willows Station to Haydock races; downloaded the app via Google play coming on train from Leeds; requested a pick up at 1220 and a nice car, professional driver arrived at station car park as requested bang on time... about £8... really good value... I usually use uber in Leeds but these guys are equally as good

I gave 1 star as it’s impossible to give zero through this website. I booked my taxi 2 hours in advance and it arrived an hour late by which time the restaurant I was with had let the table go. All I got told when I rang up is there no guarantee when you book. Absolute disgrace prevented my night out with the Mrs.

Wow, just precooked a taxi for a return trip to Hindley. Which is roughly 5 miles away. The first trip was great, on time and perfectly good. The return didn't turn up when I pre booked and when I queried why. The agent advised that it was out of their area and I could book a return from Soain and the app would confirm it.
My issue was just that I had booked a return 5 miles away and it had been confirmed by the app. Had it said, no we only travel within a mile of our area, then fine. But it didn't, so where was my taxi?. Well it turned up 1hour late and no apology or anything. The agent hung up on me after she claimed I was shouting. I know that's bull shat as I also work in a customer focused profession, and I don't blame anyone who works on these lines. I simply wanted to know why I was advised I was confirmed on a return trip, when it was absolute bullocks. The faculty I had 3 under 10's with me only added to the frustration. Overall I would avoid these shisters where ever possible. Uber is a better option by far.

Booked a taxi for a wedding 5 days in advance and this sham of a taxi company never bothered to turn up despite numerous calls and promises we were next on list - used a proper company in the end who got us there on time but checked my security camera the next day and these clowns never bothered to show up AT ALL - if you are struggling for a taxi and these are your only option honestly - just walk

Booked in advance 3 times been let down all 3 times waiting upto an hour, people on the phone speak to you like dirt worst service possible wouldn’t give them the steam off my urine id put no stars if I possible

Wouldn’t even give one star, but that’s not an option. Rang a taxi to the pub I work in, driver turned up and wouldn’t let me in when I tried the door. He was demanding £20 upfront for a journey that doesn’t cost more than £8. When I rang back and explained what happened I was told there would be another taxi as soon as possible. Rang back again to be cut off 4 times. Eventually got through and was told my taxi was 5 minutes away. Waited a further 20 minutes and rang back again to be told there was nothing in the area. When I explained what had happened the fella on the phone couldn’t have cared less, very rude and dismissive, later found out he was the supervisor. Not only are the drivers a joke the so called “SUPERVISOR” is aswell.

***AVOID*** ***AVOID*** ****AVOID***
Don’t come on time and don’t care.
20 mins late with no excuses.
OVERPRICED.
AVOID AT ALL COSTS.

Britannia used to be reliable but not they are a disgrace. I pre booked a taxi a week early for a funeral I had to attend. The taxi was late and when I rang uk the guy on the phone said nothing I can do. After 40 mins of waiting I cancelled it. Will never use again

Britannia Taxis heading towards the two hour mark waiting for a estate car private hire taxi is a joke. I ordered it at 11.27am and still waiting yes granted your office staff have phoned me to check I'm still waiting for the taxi which I am. But come on 2 hours is a joke get it sorted. Because I had a notification from ya app to say a driver was on the way over a hour ago and got everything I'm taking on this journey outside ready. Then he popped off the screen and obviously I'm still left waiting absolute joke. Oh and also to mention they cancelled my booking on the app also so had to replace the booking again.

Would have gave no stars for my review wouldn’t let me , worst taxi firm I’ve ever ordered with proper attitude on the camp guy on the phone never again !

No wonder there are so many bad reviews on here. After pre booking a return taxi last night in Liverpool we went outside at half 12 (the time we had booked for) and waited for our taxi, when we rang up we were then told the taxi had been and left as it arrived 12.25. We had booked for 12.30 and we received no text or phone call to let us know our taxi had arrived. I then booked a taxi through the app as at this point we are standing outside in the rain with no way to get home despite pre booking. After a while I rang up as I realised I had already been charged £32.The girl I spoke to was extremely rude and said they would try and get a driver to us…so I had been charged £32, no taxi was even coming and she continued to speak to me in a disgusting/rude manner. Don’t waste your time booking with them, terrible customer service.

Do not use this company.!!!!!!! Last night I ordered at taxi and was told it would be with us shortly. 1 hour later I called back to be told they didn’t know when the taxi would be there but I would receive a WhatsApp . 24 hours later I’m still waiting. In the end we walked 3 miles home at midnight. Shocking company. No customer service… thankfully I wasn’t alone . Disgusting!

Rubbish Company. Booked a taxi for my 79 year old cousin last night to take him just over a Mile home. We phoned at 10pm by 1030 it still hadn’t arrived so phoned and was told it would be 2 minutes. Phoned again at 1045 and was told sorry it will be with you shortly we have made it priority. Finally arrived at 11 the driver was very rude and when my cousin got home he said the fare was £4 so my cousin said no that is too much so he said well how much is it usually so he said £3 and the driver said ok. Will never use again

An absolute joke booked 2 days previously. Didn't turn up so started walking. Rang them 3 times. To be told an hour later it had just turned up. And we were not there. Yes because it was booked an hour previously. Shocking never use these again.

Ripped off my daughter either by ignorance or design. Either way unforgivable and unprofessional. Taking a 15 year old kid on a £20 ride that should have cost £10 max is unforgivable. I'm a private hire driver and people like this give us a bad name

Terrible service. 0 stars. Not 1. They didn´t send a driver to Heathrow Airport at all.

I booked a taxi for 3.25 PM on 22nd of August and I arrived at the meeting point within the time that on their web say it is acceptable (3.50, that is 25 minutes after). The driver was never there! They never sent any driver to pick me!

Then, they sent a driver for another couple 2 hours later and I had to wait 2 hours and a half despite the fact I had paid a full service to you. This fact made me arrive home at 7.40 pm home, 3 hours later than I should have. Besides, I had to share a car with unknown people, which could have had covid!

So you got two payments from 2 different customers but you made a journey and that is not right. I wasted hours of my life and next day I was full of aches and pains due to being on a car 4 hours! This is unacceptable.

Made a booking at 7.10pm. Was told it would be 40 mins. Rang back at 8pm. Said there was no record of my booking. Disgraceful service. Will never use this taxi company again

Absolutely joke. Rang to book a taxi, they said it’d be just over an hour. Rang back two hours later, they hadn’t made any record of our booking and said there was nothing they could do.

Avoid at all costs.