Bristolbouncycastlehire Reviews 

81
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the efficiency and ease of their interactions from booking to setup. The staff are frequently commended for being friendly, helpful, and accommodating, often going above and beyond to ensure smooth events. People appreciate the high quality of the products, such as bouncy castles and mascots, which are described as clean, well-maintained, and instrumental in making children's parties special. Many reviewers express their intention to use the company again, highlighting overall satisfaction and the memorable experiences created. They also appreciate the company's flexibility and willingness to accommodate special requests, even at short notice, ensuring a positive outcome for their events.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the great experience,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Product

Users describe positive interactions with the product, particularly bouncy castles, which many customers... See more

Booking process

Customers had positive experiences with the booking process, often describing it as easy, stress-free, and... See more

Customer communications

People report positive experiences with contact, with many customers valuing the constant communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bristol bouncy castle were FANTASTIC!!! My 4 year old had the frozen themed package bouncy castle 3 characters ,smoke machine, dj , sweets , games , the list was endless ..they arrived early which w... See more

Rated 5 out of 5 stars

I can't fault this company. I was in desperate need of a bouncy castle this week as the rubbish weather ruined our original plan for a surprise party. I messaged several companies, but Bristol Bouncy... See more

Rated 5 out of 5 stars

Booked the jungle castle with slide for our 2 very energetic young grandchildren! Booking was straight forward and easy, and any questions were answered promptly. Arrived on time and collection was a... See more

Rated 5 out of 5 stars

These guys were super helpful answering all my questions before booking a low bouncy castle for my child's birthday party. They showed up promptly, were friendly and even threw in an extra one! Would... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Mobile Disco
  4. Party Equipment Rental Service

Written by the company

Bristol Bouncy Castle Hire offers top-quality inflatable castle hire and kids' party entertainment services throughout Bristol and surrounding areas, including Newport & Cardiff Our extensive selection includes bouncy castles, inflatable slides, mascots, and Dj/Disco hire, perfect for birthdays, community events, and family gatherings. With affordable rates and reliable service, we make it easy to bring fun and excitement to your next event. Choose Bristol Bouncy Castle Hire for a hassle-free, memorable party experience! When choosing Bristol Bouncy Castle Hire, you’re selecting the best in party entertainment for Bristol and beyond. Our professional team ensures seamless setup and safety, giving you peace of mind for your event. Whether it’s a kids' party, community gathering, or special occasion, our commitment to quality and customer satisfaction sets us apart from other party hire services in Bristol. Choose us for exceptional service, a wide variety of inflatable options, and a fun-filled, Book Your Paw Patrol Party Today! Ready to make your child’s Paw Patrol-themed party a reality? Get in touch with us today to book your mascot, bouncy castle and party packages! Phone: 07706 719708 (Call or WhatsApp) Email: support@bristolbouncycastlehire.co.uk Website: www.bristolbouncycastlehire.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

81 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(81)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I couldn't of chosen a better company

I couldn't of chosen a better company! I'm the type of person that asks a million questions but in the WhatsApp messages, they were always very quick to respond and every question I had, had an answer which out my mind at rest. They turnt up early and even cleaned the bouncy down as it was a bit muddy from the previous party, the bubble machine we hired was also a hit with the kids. Over all I was very satisfied and the kids loved the whole day! Thank you so much and I will be using this company again in future

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Bouncy castle

Bouncy castle was is excellent condition. Arrived on time and taken down on time as well. The delivery guy was super kind when dealing with disappointed kids at the end. ❤️

11 July 2026
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great - reliable and have great choice of bouncy castles. We’ve used them 2 years running and will keep coming back cos from booking to bouncing it is always easy.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service and experience

Great service and experience. The team were very responsive and communicative, confirmed delivery times and dates, checked the hall was appropriate for the bouncy castle, and even made some amendments as requested. They turned up early on the day and got the bouncy castle and sound system set up and packed away really speedily. One very happy 5 year old, would definitely use again.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, I had a bit of trouble booking but they answered my WhatsApp and got it all sorted for me. Delivery was prompt and pick up on time. Both staff members were very friendly and helpful. Would definitely recommend and use them again! Thank you!

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Wedding karaoke system

We hired a karaoke system for our wedding, but what we received was simply speakers, microphones, and a laptop with YouTube set up on it. This was not what was advertised, which stated a preloaded tablet and made no mention of requiring WiFi.
Unfortunately, the system did not work when we came to use it, meaning we were unable to do any karaoke at all, which was a real disappointment and ultimately brought our evening to an early end.
We raised a complaint, but were told we would not receive a refund despite the equipment being unusable on the day.
We spent £150 expecting a proper karaoke system, but what was provided did not match the description and effectively amounted to a basic YouTube setup.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Bristol Bouncy…

Fantastic service from Bristol Bouncy Castle Hire. A great selection of bouncy castles, excellent communication, and a professional, friendly team. Setup and collection were seamless, and everything was handled efficiently. Faultless service from start to finish. Highly recommended, and we’ll definitely use them again.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Bristol…

We had a great experience with Bristol bouncy castle hire. They really went above and beyond to make sure we got what we wanted and booked for. Great service friendly people and we were kept up to date with everything along the way. We will definitely boom again.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, polite & friendly ladies!
All of the equipment supplied was amazing & the children very much enjoyed themselves. Thank you for making my sons birthday party that little extra special!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Super helpful and generous!

These guys were super helpful answering all my questions before booking a low bouncy castle for my child's birthday party. They showed up promptly, were friendly and even threw in an extra one! Would definitely use again and have already recommended them to other parents.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good company would definitely use…

Very good company would definitely use them again. From the point of booking to the time they arrived they kept in constant contact. The bouncy castle was in great condition and the party was a big success. We booked the full party package and was worth every penny. Very friendly and great service.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Really polite

Really polite , really lovely customer service definitely hire again in the future !!

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products with great service …

I was going to book a standard bouncy castle for my boys birthday party hut then I came across these guys who supply everything you need as a package! My little boy absolutely loved it! Plus the service was exceptional especially due to timing, friendliness and practicality. I did not have to do anything towards the setting up or collection, the staff did everything bless them!

10 January 2026
Unprompted review
Rated 5 out of 5 stars

We had Spider-Man and Elsa come to our…

We had Spider-Man and Elsa come to our party for 23 Foster’s children.
Both characters were absolutely amazing, engaging with the children and truly entertained them . All the children and many adults were totally blown away .
Thank you so so very much for giving our children a truly magical afternoon , you guys made our party x

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and delivered

Great communication. The bouncy castle made the whole party they evrn stickered it for free. Its the communication I most valued as i was quite nervous as whole party rested on the hire.

11 January 2026
Unprompted review

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