Brilliant Microschools Reviews 

458
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated teachers for providing personalized attention, fostering highly engaging lessons, and creating a remarkably supportive learning environment for children. Families deeply appreciate the exceptionally smooth onboarding process and responsive administration team that guides them patiently every single step of the way. Some people were dissatisfied with communication delays and felt that obtaining consistent responses from staff members was rather difficult during their journey. A few reviewers also mentioned persistent challenges regarding curriculum pacing, unengaging materials, and very limited opportunities to discuss student progress in depth.

What people talk about most

Staff

Reviewers highlight deep satisfaction with the staff, frequently praising dedicated teachers who offer... See more

User experience

Customers consistently note positive experiences with user experience, highlighting engaging classes, small... See more

Service

Customers had positive experiences with service, noting that the schooling program is individualized and... See more

Customer service

Consumers experience varying degrees of satisfaction with customer service, as some reviewers describe the... See more

Response time

Clients share positive opinions on response time, noting that teachers and staff are consistently supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This school has been a blessing to my son's self esteem after coming from daily bullying in a public school setting. His teacher Mrs Benjamin (previously Holland) is an outstanding teacher with dedica... See more

Rated 5 out of 5 stars

Everyone at Brilliant is very helpful and responsive. My son did well with the small class size and mixture of teacher/technology learning. We did have to stay on top of him "being present" while onl... See more

Rated 5 out of 5 stars

BMS truly lives up to their promise. We LOVE the school! The teachers and staff are very respectful to the students and while maintaining accountability. They truly focus on each child’s strengths and... See more

Rated 5 out of 5 stars

Teachers are amazing - professional, responsive and genuinely invested in my son's growth. It has changed how he feels about school and learning in general. He is excited to read and write again and l... See more


Company details

  1. Private School
  2. Educational Institution
  3. Elementary School
  4. High School
  5. Middle School

Written by the company

Brilliant Microschools is a network of accredited online private schools serving students who learn differently. Our certified teachers differentiate each student’s learning pathway. They will track your child’s growth & allow them to progress at their own pace, with the help of adaptive learning software. Our mastery based curriculum is designed with a mix of compelling modern media, classical texts, exciting projects and rigorous exercises that engage them deeply.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

458 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(458)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best decision we ever made

Moving our son to this school was the best decision we have ever made. The public school environment is not suitable for all kids, Brilliant Microschools created a community for kids that don't fit into that box. The small class sizes allow the teachers to get to know your kids and their learning style. This is our third year with this school and we have not had one negative experience, they are pretty amazing!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Exactly What My Daughter Needed

My daughter previously struggled with both the social and academic environment in public school. The transition from grade school to junior high school was exceptionally difficult. She felt rushed, overlooked, and overwhelmed. She now has a smaller class size, a dedicated teacher that gives her the attention she needs to learn and grow, and a shorter school day that allows for her to learn within her short attention span, while she is focused.

26 February 2026
Unprompted review
Rated 4 out of 5 stars

Good experience thus far

Good experience thus far. I like that my daughter can do her thing while I can simultaneously get my work done too while not constantly being interrupted. I like that she can engage with other students too.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

We've been very happy with Brilliant…

We've been very happy with Brilliant Microschools! Our daughter loves her teacher and everything related to the administration has always been smooth and easy. They are particularly responsive to questions and friendly in the way they communicate.

16 February 2026
Unprompted review
Rated 3 out of 5 stars

Limited spots

On the day of our video matching session to review available teachers, the individual from admission told us that they were unable to share any teacher videos. They were apologetic and promised to follow up soon so we could get started, but we never heard back. I followed up 10 days later and received no response by text. I finally received an email response stating that all classes are now full and there may not be space until next year’s enrollment cycle (and we’ve been added to a priority waitlist). The lack of follow up after our call expressing interest was disappointing. And we’re still unclear why a call was scheduled for us to view teachers when none were available. I hope our experience was an exception.

Updated - Head of Admissions followed up with me and explained that lower grades have limited spots and that the last one was taken just before our scheduled call. He promised to help set better expectations on the front end moving forward to avoid this scenario with future families. We appreciate the call and explanation and hope to try them again in the future!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Loved our teacher!

Our teacher was enthusiastic, kind and met my student where she was at academically and socially. The curriculum was engaging and interactive. Learning styles were valued and a variety of teaching styles helped my neurodivergent child navigate curriculum and peers.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful school

Wonderful school, excellent teachers and great people in the administration.
My daughter has been blessed with a warm teacher and very nice classmates.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Hopefully i have an opportunity to…

UPDATE:
Brilliant Microschools got back to us asap! We got everything worked out when an admissions staff member had to suddenly take leave.
We're on the path to our guy's first day of guided school with a teacher he really loves. Thank you, Brilliant!

Hopefully i have an opportunity to change this review...

We've been excited about Brilliant right up until time to pay... we cannot get in touch with these folks reliably, and the "admissions" person seems fairly removed from the school-- like they really dont know much about the school, just want payment.
Im not getti g any invoices; just texts asking for payment. Ugh!!!

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Great for unique learning needs

My son really struggled to engage in any kind of in-person schooling due to his disabilities. We were burnt out when we arrived and Brilliant Microschools worked tirelessly to accommodate his ever-changing needs and support our family as we learned the best strategies for his learning process. We highly recommend this program for students with challenging learning journeys and unique learning needs. The schooling program is 100% individualized and customized to meet each child's needs and it's such a refreshingly welcoming and nonjudgmental community, too.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with…

We had a great experience with Brilliant Microschools. My son's teacher was great. She was patient and showed concern for the students. I loved the use of learning apps.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Our Family has had a positive…

Our Family has had a positive experience with BMS. We are truly grateful for the support she received. The teachers were patient, responsive, and genuinely invested in her success. Although we are moving on due to a change in circumstances, we leave with gratitude and respect for the school community. I would confidently recommend this program.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Microschools has been a…

Brilliant Microschools has been a lifesaver for our daughter. Years of bullying ended when we found BMS, bringing successful relief.
The teachers are professional in their approach to each student's learning level.
We have recommended BMS to other parents seeking an alternative to public schooling.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent school

Brilliant Microschools is an innovative educational platform. The teachers are well qualified and treat the students with respect and patience. I would be happy to recommend BMS to anyone who is interested in such an option for their children.

11 December 2025
Unprompted review

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