Brighty App 

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Rated 1 out of 5 stars

Had several crypto deposits to my brightly.app wallet cancelled by them, and they asked for a crypto wallet to return the money. Now the issue is that they're not answering, or returning me the mon... See more

Company replied

Rated 4 out of 5 stars

I recently started using Brighty, and so far I'm happy with everything. Automatic account opening didn't work, but support was quick to help. I topped up my account with USDC, and the funds arrived in... See more

Company replied

Rated 5 out of 5 stars

I've been using this crypto card for a while now, and it's by far the best in Europe. The app is beautifully designed and very intuitive, without any unnecessary features. I heard about accounts b... See more

Rated 5 out of 5 stars

The application interface is smooth and user-friendly, offering competitive exchange rates for USDT/EUR. The staking rates for USDT deposits are also quite favorable. There are plenty of top-up channe... See more

Company details

  1. Cryptocurrency Service

Written by the company

Digital banking you trust, for your money & crypto Spend, save and make money from the convenience of one single app. Fiat or cryptocurrencies - whenever, wherever. It's that simple.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They closed my account without any…

They closed my account without any explanation

24 October 2024
Unprompted review
Brighty App logo

Reply from Brighty App

Hello!

Thank you for bringing this to our attention, and we’re sorry to hear about your experience.

At Brighty App, providing the best service and maintaining the highest standards of security are our top priorities. Account closures are never taken lightly and are always done in line with our policies and regulatory requirements.

If you believe your account was closed without a clear explanation, we encourage you to reach out to our support team via support@brigthy.app and we will be happy to investigate the matter further and provide you with the necessary clarity.

We value your feedback and look forward to resolving this issue promptly for you.

Rated 5 out of 5 stars

Very quick and effective customer support

I mistakenly deleted my card when my intention was to just link it with another account. I then realized that I needed to pay to issue a new virtual card. I contacted customer support which replied very quickly and kindly agreed to waive the second card issuance fee. Great support!

20 October 2024
Unprompted review
Rated 3 out of 5 stars

i downloaded the app

i downloaded the app, but after making passwords i went straight to the " we are aproving your documents" screen. Eh what documents? so i guess this app is not for me

10 October 2024
Unprompted review
Brighty App logo

Reply from Brighty App

Hi there!

Thank you for your feedback, and we’re sorry for any confusion you experienced during the registration process.

For clarification, the process involves uploading your documents for verification, followed by creating a password to secure your account. If you encountered the 'We are approving your documents' screen, it is likely that your documents had already entered the review process, which may have led to some misunderstanding.

If this was not the case or if you believe there was an issue during the process, our support team would be happy to assist and check this for you. Please don’t hesitate to reach out to us via support@brighty.app and we’ll ensure the matter is resolved promptly.

We truly value your feedback and are committed to providing a smooth and transparent experience for all our users.

Rated 1 out of 5 stars

Promotional campaign is total scam

Promotional campaign is total scam, after 3 purchases they disabled the bonus, and saying im abusing that 😂

1 October 2024
Unprompted review
Brighty App logo

Reply from Brighty App

Hi there!

Thank you for your feedback. We’re sorry to hear about your concerns regarding our promotional campaign.

At Brighty, our goal is to encourage an active and engaged user community by promoting the use of our platform for daily transactions. To ensure fairness for all participants, we actively monitor and address any attempts to misuse or abuse the system, as outlined in our promotional terms and conditions.

If you believe your bonus was disabled in error, we encourage you to reach out to our support team via support@brighty.app and we’ll be happy to review your account activity and address the matter in detail.

We appreciate your understanding and remain committed to ensuring a fair and transparent experience for all our users.

Rated 5 out of 5 stars

New crypto fintech

I opened an account with Brighty a couple months ago.
I haven't actively used the service yet, but what can I say
1.simple referral program, you can easily get 25USDT on your account.
2.despite the fact that I don't have a personal IBAN yet - funds are credited to the balance in the SEPA zone within a few minutes.
3. virtual card is free, it is linked to google pay and you can easily pay offline and online.
4. basic plan is free of charge
5. more interesting subscriptions cost from 9 euros a month, but you can earn up to 10% with APY Vaults.
6. good USDT to euro conversion rate
7. no data exchange with CRS

1 September 2024
Unprompted review
Rated 1 out of 5 stars

I really wouldn't recommend this app

I really wouldn't recommend this app, you work hard with their referral program to attract more possible customers for them, when my friends complete all required steps, they decided to not pay and didn't even tell you why, would you trust your money for that unreliable and unprofessional company? I think they're not gonna last long, so be careful

19 September 2024
Unprompted review
Brighty App logo

Reply from Brighty App

Hello!

We appreciate you sharing your feedback and are sorry to hear about your dissatisfaction with our referral program.

Brighty deeply values the efforts our customers make to refer friends and grow our community. To ensure fairness, all referral rewards are issued based on the terms and conditions outlined in the program. If a reward wasn’t issued, it may be due to specific requirements not being fully met.

We understand this situation can be frustrating and encourage you to contact our support team via support@brighty.app . Our team will gladly review your case and provide detailed clarification.

Rated 5 out of 5 stars

Great card and great experience. Thanks 😊

This Brighty Credit Card ive been using for the the past few months now has really proven to be a great transition for me. The application process was straightforward, and I was approved quickly. I love the rewards program, which offers competitive cashback and great benefits for frequent users. The app is also user-friendly, allowing me to track my spending and rewards with ease.pp

After having a small issue with the sign up process, i spoke to customer service and they dealt with my roadblock within 30mins. They also helped me walk through additional steps in the process that i couldnt figure out. Overall, Brighty has provided a hassle-free credit card experience, and I highly recommend it to anyone looking for a reliable card with great perks! Had to write this review as a big thank you for the excellent process and team that's helped me out early on and up until now with any issues I've had :)

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Good

Great opportunity for everyone who don't want to make extra movements with their money and just want to use them, If you earn in crypto and spend in euro, as I am. Support team is very helpful and even managed to accept my montenegrian address, which is quite complicated.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Best crypto-friendly bank for nomads!

The application interface is smooth and user-friendly, offering competitive exchange rates for USDT/EUR. The staking rates for USDT deposits are also quite favorable. There are plenty of top-up channels available, supporting both crypto and fiat options. The crypto card integrates seamlessly with Apple Pay and Google Pay, and I’ve never encountered an issue with the card not working at a POS. This is a truly crypto-friendly fintech platform.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Please, never use this.

They steal incoming crypto transfers from the world's largest exchanges, and explain it by saying that their system was triggered. They promise to return the money, but this can go on for weeks and months. Please, never use this.

6 September 2024
Unprompted review
Brighty App logo

Reply from Brighty App

Hello, Vitalii!

We’re sorry to hear about your experience and would like to address your concerns directly.

We want to assure you that we do not, under any circumstances, withhold or take funds from our users. Certain payments are sometimes flagged and stopped by our compliance team for further review, which can cause delays in processing. While we understand this can be frustrating, please rest assured that this is done to ensure the safety and security of all transactions.

We can confirm that the funds in question have been returned, and we deeply regret any inconvenience or frustration this may have caused. We are continually working to improve our platform and ensure that such incidents do not happen in the future.

We hope you are now satisfied with our app, and we’re here to assist you with any questions or concerns you may have.

Rated 5 out of 5 stars

By far beyond my expectations

Dear Friends - the brighty.app is not just another financial app - it's extremely powerful investment tool which provides a normal person also an advice. Everything is really fast and transparent. And what was extremely important for me - is the Customer support. Extremely fast, efficient and friendly. Normaly I am not the person to write the reviews, but this is the real rare case when i can say that my customer experience is by far beyond the expectations. Thanks a lot to Brighty team!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Best Crypto Card in Europe

I've been using this crypto card for a while now, and it's by far the best in Europe. The app is beautifully designed and very intuitive, without any unnecessary features. I heard about accounts being blocked with other fintech apps, but this one is truly crypto-friendly.

It's super convenient to receive my salary in USDT, link my card (both virtual and physical), and pay anywhere. The exchange rates are some of the best I've seen, and the transparency with fees is excellent—no hidden charges.

The 10% earnings on stablecoins are a fantastic perk. Customer support is top-notch, and both fiat and crypto transactions work flawlessly. Highly recommended!

1 July 2024
Rated 5 out of 5 stars

Great

Userfriendly and easy to pay using crypto! Love it

10 July 2024
Unprompted review
Rated 1 out of 5 stars

They refuse to fill a crypto withdrawl

They refuse to fill a crypto withdrawl, more than 5 days, sent them every proof of my identity, they refuse. Don't use brighty, they have a clause where they can close anytime your account, without any explaination. Don't lock your money into brighty app

27 June 2024
Unprompted review
Brighty App logo

Reply from Brighty App

Hi Dan, I'm very sorry about your unsatisfactory experience!

I have reviewed your situation and I see that our compliance team has requested some additional information regarding the mentioned payment. Since not all the requested supporting documents has been received - the payment was returned to your Brighty account.

We strive to make sure that all transactions are safe, secure and meet the compliance requirements. We understand that preventative actions we take sometimes can cause inconvenience for our customers, however security is our top priority.

I'm sorry that you had to experience the delay and thank you for understanding while helping us to keep the funds of our customers safe!

Nida
Brighty Team

Rated 1 out of 5 stars

They made Promotion that if you invite…

They made Promotion that if you invite 1friend and you get 20 usdt bonus, so what's happened Brighty? Why you didn't pay? Why you blocking people accounts?
To delete all proofs? Everyone is not that stupid like you think, we are going to make downfall of your APP, stay soon.
This app literally making Fake Advertising, Lying to app users, scaming people and even blockin them so they can't have proofs about having money in they're account... Literally like example you have 100 usdt in account, they will block you and if you ask a refund they will give you 20EUR, and say it's nothing left more..

13 April 2024
Unprompted review
Brighty App logo

Reply from Brighty App

Hi Rolandas, I'm very sorry to hear about your negative experience.

As it was communicated privately - an abusive activity has been identified on your account, trying to misuse our referral system to the personal gain. Due to this reason the account has been temporarily suspended and the unduly received bonus has been removed.

We aim to foster an active user community using Brighty for everyday transactions, therefore all system misuses are evaluated very seriously. Your participation in our promotional campaigns have been stopped, however your account is active, so you are more than welcome to use Brighty services for your everyday needs.

Thank you for understanding.
Nida
Brighty Team

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