My order has been shown as shipped for 2 months but I have not received any communication from them at and when Itry to bring up their website it shows it as not available
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Sent completely the wrong thing and haven't responded to multiple emails to try and resolve the issue. I'm having to go through PayPal to try and get the money back. They don't appear to be engaging... See more
Company replied
BEWARE - DO NOT ORDER! They are a fraudulent company. The website has somehow been allowed to remain active and take payments, but you WILL NOT receive what you order. I'm still pursuing trying to get... See more
Placed an order a week ago and according to the website, items are processed and shipped within 5 business days. I emailed 2 times but no response. I will not irder from this company again and will r... See more
Company details
Information provided by various external sources
Come see us- https://t.co/kkuIUfT0Z5 - 01527 401444 A small family business, deliverig great prices and a very personal service. 7 days a week help and advice, 24/7 online store for your every need
Contact info
427 Evesham Road, B97 5JA, Redditch, United Kingdom
- 01527 401444
- david@brightstore.co.uk
- brightstore.co.uk
Always prompt and reliable
Always prompt and reliable. Would recommend without hesitation.
We buy from Ireland
We buy from Ireland, always a great service and fast delivery, prices always good.
Customer service was fantastic
Thoughtful and excellent service
Thoughtful and excellent service and prompt service. Our new lamp is perfect for my 93-year old mum. And very useful for the rest of us. Thank you!
Great service from the outset from…
Great service from the outset from David. Really high quality product at a good price and deliveredquickly and well packaged.
Good service
Really pleased look fantastic
Good lights, responsive company
It is when there is a problem that you really find out what a company is like and Brightstore were excellent.
I ordered two light fittings complete with strip lights. One had a faulty clip for the cover, I contacted Brightstore and they sent me a couple of spares straight away!
Would be happy to use again.
Excellent transaction
Excellent transaction. Lights as advertised and good quality. Quick delivery.
Beautiful Table Lamp.
Beautiful table lamp,excellent customer service, arrived on time,would recommend this company to anyone ,will also use again.5 star
Totally satisfied with the purchase
Totally satisfied with the purchase. Timely response & Brilliant service. Good Luck team!
Very good product/ Lightning delivery…
Very good product/ Lightning delivery many thanks
Very helpful and responsive seller
Very helpful and responsive seller. Delivery was speedy. Items well packed and were just what we hoped for. Would recommend.
Brilliant Brightstore!
Excellent and very fast service. Absolutely faultless.
Great company.
Brilliant service....great range of products....quick response to all emails and rapid dispatch. Would definitely recommend.
Excellent service and product
I'm very happy with the service thank…
I'm very happy with the service thank you for your help and support with my purchases and I will definitely recommend you
Quality products at reasonable prices…
Quality products at reasonable prices with great customer service
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