Brightpath Mortgage Reviews 113

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I have never seen a thing like this in my entire life. We are in a world where people don’t follow due process any more and keep to terms and conditions. I had a one year contract with Brightpath and... See more

Rated 3 out of 5 stars

They were great while we were shopping. After we dropped the other companies they were less responsive. Pretty much handled in the length of time they said. The actual closing paperwork had several er... See more

Rated 5 out of 5 stars

We had a long delay in our home purchase, with closing delayed several times because of a seller title issue. Janet at Brightpath was helpful, patient, and attentive throughout the entire process. S... See more

Rated 1 out of 5 stars

A year ago I refinanced my mortgage with Brightpath. I was hoping to refinance once again. . . . .after more than 6+ months I finally terminated the refi loan process. This was the most convoluted,... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Brightpath is a direct lender headquartered in Atlanta Georgia. We lend our own money and make our own decisions! We have built a strong reputation as an outstanding mortgage lender, serving the lending needs of individuals, real estate professionals, investors, and builders over the past 20 years. “Our mission is to provide our customers better choices in mortgage products with low or no cost to the borrower! We strive to help first time or any type of home buyer with great resources and service to make their dream of homeownership come true! We achieve our mission by employing seasoned, licensed loan officers that are with you every step of the way." Brightpath is a full service mortgage lender with an experienced staff offering expertise in every area of mortgage lending from purchase to refinance. We have access to a full range of mortgage products and all of our lending specialists are dedicated to finding the right loan with the best rates, terms, and costs to meet your needs. We specialize in NO Closing Cost loans but of course also offer full cost loans, too.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

113 reviews

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Rated 1 out of 5 stars

I have never seen a thing like this in…

I have never seen a thing like this in my entire life. We are in a world where people don’t follow due process any more and keep to terms and conditions. I had a one year contract with Brightpath and before the contract could end, I had informed them I will not be renewing the contract as I was looking to go to an A bank. After going back and forth with them they eventually agreed. I had emailed them letting them know that I will be going elsewhere as their interest rate was out of this world and they are always never accessible through phone calls.
My lawyer sent them a message letting them know we want to pay off the loan of $165,000 and this people are asking for extra $35000 extra for no reasons what so ever.we have been consistent in our payments and has never owe them. I have told them I will take them up as no one deserved this bully

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Very Disappointing Experience!!!!!

A year ago I refinanced my mortgage with Brightpath. I was hoping to refinance once again. . . . .after more than 6+ months I finally terminated the refi loan process. This was the most convoluted, frustrating process I have ever experienced. Underwirting kept moving the goal posts. . . . .a very inconsistent, confusing process that eventually caused me to go with a national competitor. Not sure what changed in the past year but this is NOT the same company I dealt with successfully a year ago

14 January 2021
Unprompted review
Rated 1 out of 5 stars

Was helpful and available at first

Was helpful and available at first. After being told that I was approve and to pay $500 for an appraisal, I was told that the underwriter needed more income and various other items.

Lost $500 dollars dealing with my Loan Officer. I think Brightpath is a good company, just had a very rude and uncaring loan officer.

13 July 2018
Unprompted review
Rated 5 out of 5 stars

Brightpath - My Financial Savior

I was in the midst of getting cash out refinance. Like most of the people, I started contacting big name mortgage companies. Because it's a Jumbo cash out refinance I had 4 of them working at the same time. A couple weeks later one by one they came back to deny my applications for lack of income ration or Loan-to-Value ration. In the past I heard about Brightpath from WSB Atlanta radio station. It's a Saturday afternoon I decided to give them a call. Surprisingly there's a real person to answer my call. I talked to them of what I've been through in the previous applications and they quickly outline what I need to do and prepare for.
They really shared my concern and urgency on this matter.
I stayed with Brightpath for the next 3 months. We're going through layers of documents and requirements. They always conducted methodically and professionally. In the end Brightpath was the only one out of five mortgage companies to pull it through. Looking back I was so glad that I made that call to them on that Saturday afternoon. They really help me to have a "Brightpath" of financial certainty. I can not thank them enough.

5 June 2018
Unprompted review
Rated 5 out of 5 stars

Re Fi

Kevin has helped me on several re-fi's. Always been great to work with.

5 June 2018
Unprompted review
Rated 5 out of 5 stars

Reccommended

I worked with Rock Bailey to secure a mortgage that fit my needs. Straightforward process with no gotcha's. A lot of paperwork was needed, but I expected that process and already had most of it ready.

5 June 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend Bright path Mortgage (Janet Farmer mortgage broker)

I would like to say first we tried to go with quicken loan and found out that they are a joke we were referred to Bright path Mortgage by a friend and Janet Farmer was or mortgage broker and with here knowledge of FHA mortgages she went above and beyond she was great always there to answer any and all questions any time we would recommend Bright path mortgage to anyone buying a home and it's all due to Janet Farmer can't say enough about how she handled our loan .we appreciate all that Janet Farmer did for us thank you David & Belinda McKnabb.

5 June 2018
Unprompted review
Rated 5 out of 5 stars

Great job!

As, a real estate broker and investor, I have to really show great appreciation for Mr. Jim Dean at Bright Path Mortgage. He was the most knowledgeable and responsive loan representatives I have worked with. He covers all of the details without question. His customer service was fantastic! The one quality that sticks out most to me was his communication. I will gladly work with him again, as well as refer all of my real estate clients to him. Thanks Jim!

25 April 2018
Unprompted review
Rated 5 out of 5 stars

Very professional

Terry was very professional. Communicated with me throughout entire process. I’ve bought plenty of houses but this purchase by far was my best experience. Brenda H.

24 April 2018
Unprompted review
Rated 4 out of 5 stars

Overall

Overall - it was a pleasant experience. We did have some trouble getting timely answers to certain questions and got a number of incomplete responses. However, they did deliver on saving me money and time in closing. And even when we made some late term changes, they were able to accommodate.

23 April 2018
Unprompted review

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