Bright Lightz Reviews 

1,732
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Ordered multicolour festoon lights. Took longer to arrive but did arrive. However one hook broken so can’t hang them properly. Emailed via website and directly also tried ringing multiple times and ju... See more

Rated 1 out of 5 stars

Tried to contact via email, telephone and got one call saying the “infamous” Karl is with clients will call back. Still waiting... they don’t under at table their responsibly under the Consumer Direc... See more

Rated 1 out of 5 stars

Had the worst purchase experience ever. Delivery was quiet long, order arrived incomplete. Responded only to my first email. One of the Brightlightz guy Shaun promissed to sort it out and let him know... See more

Rated 5 out of 5 stars

Found the reading light (Toby) advertised in The Oldie magazine. Took the chance, ordered it and couldn’t be more satisfied. Excellent service, reasonable price and extremely prompt delivery. Use it... See more

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2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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2.5

All reviews

(1,732)

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Rated 5 out of 5 stars

Happy with order

Placed an order for a set of 12 rechargeable tealights and goods arrived very quickly and well packed. One light was faulty (no fault of this company but a manufacturer issue) but just an email to the company and everything was sorted quickly by Shaun. A replacement was despatched the same day and again, it arrived quickly. I cannot fault the customer service and would definitely use this company again

7 October 2021
Unprompted review
Rated 5 out of 5 stars

100m rope light control box

My existing 100m rope light controller gave up the ghost and these guys really really helped me out with a brand new fully functioning replacement control module. It just doesn’t get any better. Superb and super friendly service.

28 September 2021
Unprompted review
Rated 5 out of 5 stars

I love the colour changing lights…

I love the colour changing lights strings that I've bought from Bright Lightz. Every bulb goes through a sequence of colour changes independently from the other bulbs so the whole string of lights is constantly changing. What's even better is that you can daisy chain link the strings so only need the first set plugged in if you want to link them all. I have 5 sets all linked together going round my patio. Looks fantastic 👌

19 September 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous LED lights

We have never ordered from this company before, but decided to give them a go, partly because they are local to us.
We received our order very promptly and the product was better than expected. The led lights are a brilliant addition to our party room
We will definitely use this company again

14 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product at a great price and…

Excellent product at a great price and excellent customer service. The wrong product was sent initially by mistake but this was quickly rectified without any fuss. Will definitely recommend and use again

13 September 2021
Unprompted review
Rated 5 out of 5 stars

Great

Fantastic service.
Fantastic lights and so reliable.
We always recommend the lights for our customers and always get fantastic feedback from them.
Well done

12 September 2021
Unprompted review
Rated 5 out of 5 stars

Great item at a very good price

Great item at a very good price. Arrived very quickly and in perfect condition. Quality was very good for the low price I paid. Would not hesitate to buy from them again.

12 September 2021
Unprompted review
Rated 5 out of 5 stars

First purchase had a fault

First purchase had a fault , immediately replaced , and I kept the faulty one for " spares "
great price and service so asked the parish Council to order Christmas tree lights from BrightLightz , which came quickly and are perfect
now ordered another set for myself , again first rate service and great product and price/value.

Would recommend the firm, the product , quality , service and value are great.

Michael

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Filled me with confidence

Trustworthy looking website but also the best price I found for the product.
Lots of detail on website helped me choose which product was best for what I needed. It was particularly easy to see difference between LED strip lights and LED rope lights and gave me a lot of trust in both products but confidence that the rope light was enough for my purpose.
Excellent product specification listing and description of how to use.

Product arrived in great time with free delivery included.
Great condition and easy to use with everything needed included in box.

10 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company. First Class

Excellent company with really helpful sales and aftersales staff. Products are of great quality and value for money. First Class all round and will purchase from them again.

13 July 2021
Unprompted review
Rated 1 out of 5 stars

Dreadful Customer Service

Ordered decking lights. Arrived OK but they weren't suitable. We arranged to return them the same day. Sent them as requested in original packaging, a thin plastic wrapper, with clear explanation and request for a refund. Over ten days has passed since the tracking confirmed they had received the return. No contact from this company at all, not confirmation of receipt and no refund! Sent email - no reply. Tried to phone - just an unhelpful recorded message saying you cannot leave a message!
Another company unscrupulously using Covid as an opportunity to treat paying customers with contempt.
Look elsewhere for your lighting, we will from now on.

8 July 2021
Unprompted review
Rated 5 out of 5 stars

Brightest lights

I'd looked all over for a certain product, couldnt find it anywhere, stumbled across brightlights and found exactly what I needed very quickly, great website, and accurate descriptions and sizes all explained, fast delivery and honestly the lights are the brightest I've ever seen, fantastic quality , will only use brightlights in the future

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Selecting GU10 LED replacements

I have purchased GU10 LED bulb before and was aware of the different ratings, beam angle, and colour of light. While most sites display this information somewhere, Brightlitz allows selection base on these categories making ordering a simple process of choosing from a small set of suitable candidates, all at a good price.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

Everything went well, I will be back!

First time using BrightLightz.co.uk, everything went smoothly, the lights arrived very quickly, were of good quality and were exactly what I needed to finish off my project. Will definitely use them again.

21 June 2021
Unprompted review
Rated 5 out of 5 stars

We were really pleased with the lights…

We were really pleased with the lights we purchased, good quality and delivered as promised and value for money would use and recommend again.
We put the LED rope lights around the patio looks stunning really pleased. Great company to deal with would not hesitate to recommend. Will be measuring up for Christmas lights.

9 June 2021
Unprompted review

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