BrightHR Ireland Reviews 

DO NOT SIGN UP TO BRIGHT HR. Worst customer service ever. Take your money and then they run, no instruction, no help, no answer, WORST CUSTOMER SERVICE EVER. Like trying to get blood from a stone. Platform is ridiculous and they have all these add ons that are next to impossible to access or use, and they don't respond at all or your chasing for months. Biggest Waste of Money ever. Would rate them zero if I could. An absolute disgrace of a service. Zero customer care. Just tie you in and then smoke and mirrors after that. Paying for a service that you won't get. Go to someone who actually cares about customer service and don't be fooled. Hopefully this review will save at least one business from wasting time and money like we did. I can only speculate that most of the reviews are paid for cause in no way was that our experience with them. Couldn't get rid of them when selling the product, couldn't get a hold of them was you signed the contract. Interesting 🤔

Had my first meeting with Paula chaves today, she was very helpful and informative. She showed me how everything worked and how to make the most out of BrightHR.

Grate service, Highly recommended!

We’ve just signed up with our new HR outsource company, and the experience so far has been excellent. Our first onboarding Teams call with Rebecca was really smooth—she provided clear, concise information and made everything easy to understand. We're feeling confident and well-supported moving forward.

Paula was my trainer and I found her to be very professional and helpful. She brought me through all the different offerings BrightHR have to offer, giving me tips on how my organisation can use these.
I thought Paula had a very nice manner about her and well suited to training/mentoring. She made a note of a couple of unrelated takeaway items and said she'd come back to me which was not part of her role as trainer. I was very impressed with her.

Had a training session today on the in's and out's of 'Bright HR'. I knew the system could help our Company but until now didn't fully appreciate how much. Rebecca McNab was so knowledgeable and her easy manner helped everyone engage and ask questions. We had booked an hour and that was just perfect to keep everyone focused. Rebecca reassured us all that we wouldn't crash the system and offered her ongoing support. You couldn't beat it, brilliant!

Rebecca mcNab explained everything I asked her perfectly and gave further insights to all the topics. Very friendly and very patient with someone not so techy. Great person to get you going on the app

Rebecca mcNab explained everything I asked her perfectly and gave further insights to all the topics. Very friendly and very patient with someone not so techy. Great person to get you going on the app

Rebecca McNab and the Bright HR team have been invaluable for our HR and associated services. We have never been left waiting for support.

I'm just getting started with Bright HR and Rebecca McNab provided great training and was able to answer any queries i had.

Was well informed and instructed on the systems and capabilities of BRIGHT HR by Rebecca. Looks to be a good system.

Had a very informative meeting with Rebecca McNab who showed me all the aspects of BrightHR which we are about to implement. Rebecca was very supportive and I know will be a great help as I navigate this new system.

Holly Christie gave me a comprehensive overview of the Bright HR platform. Her patience was relentless which I greatly appreciate as I am not good at technology.

Thank you for the positive experience and an dedication to customer service.

Had an onboard training session with Rebecca. She was well informed, gave clear instructions and was a great troubleshooter. Above all she was extremely patient with my questions and limited technical know-how. I look forward to our next session once we have completed the uploading of the remaining information.
Deborah

A very helpful and informative start to our working relationship

Had a training call meeting with Rebecca McNab, who delivered information clearly, and in a way that I found easy to follow and understand. She seemed very confident and was able to answer all questions. I am confident that I will be able to implement the training as instructed. We arranged a follow up call for once I have everything implemented.

Great experience with Rebecca McNab, just starting out with Bright HR, she made eaverything easy to understand.

aarhon maher
very patience and really knew the product

Rebecca delivered an excellent training session, providing a clear and engaging overview of both BrightHR and BrightSafe. She provided a great summary of the platform layouts, making it much easier to navigate and understand the key features. Overall, a very well-delivered session that was both helpful and insightful. Thank you, Rebecca!

I'm just getting started with Bright HR and Rebecca McNab provided great initial training on how to use the system and was able to answer all my queries as I asked them. I'm looking forward to using the software to keep track of staff entitlements, etc. and stay compliant with employment law.

Very helpful and professional.
Great customer service.